How to fix Galaxy A80 camera won’t flip | selfie camera won’t rotate

Are you having an issue with your Galaxy A80 camera? In this troubleshooting episode, we’ll show you the solutions that you can do if the camera on your Galaxy A80 won’t turn or flip when tapping on the selfie cam. As you’ve probably known at this time, the Galaxy A80 is the first Samsung Galaxy device to feature a rotating camera. While a novelty for die-hard Samsung users, it’s really not a Samsung invention. There’s a possibility that this camera mechanism may be carrier over to Samsung flagship devices in the near future.

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Galaxy A80 camera won’t flip | selfie camera not working

If your Galaxy A80 camera won’t flip or turn, there are a number of troubleshooting steps that you must do to identify the cause. Follow our suggestions below on how to fix the device.

Galaxy A80 camera won’t flip fix #1: Check camera assembly for dirt or debris

If your Galaxy A80 camera won’t flip or turn when you tap on the selfie button, it’s possible that something is preventing the mechanism from doing so. This can be dirt in camera assembly or debris that blocks the camera from turning. Do a thorough check especially on the exposed spaces to see if there’s something that may cause the problem. Keep in mind that the mechanism that allows the camera to flip is not that powerful so even a tiny speck of sand or debris may cause a problem. If you live in a dusty area, be sure to always clean the camera assembly to minimize the chance of this problem from happening. 

Galaxy A80 camera won’t flip fix #2: Be aware of errors

If there is an error that shows up whenever your camera stops turning, you should take note of it. Make sure that you have exact error code or message. Then, go a quick Google search for it to know if this is a known issue. This is a generic suggestion and we haven’t encountered any specific camera error for a camera problem on the Galaxy A80 as of this writing. If you’re lucky and the issue a known one, you may be able to get an online solution for it.

Galaxy A80 camera won’t flip fix #3: Perform soft reset

If there’s no obvious sign that there’s dirt or debris in the camera assembly, the next move that you can do is to perform a soft reset. This will refresh the system and hopefully fix the camera bug. Sometimes, minor bugs may develop after a device is left to run for a long time. It’s recommended that you restart your device at least once a week to prevent issues from bugs of this type. As a troubleshooting step in this situation, you want to ensure that you’ve rebooted the device. Try restarting it normally first by pressing the Power button to access the boot menu. Then, select Restart option and see if that works.

Another way to restart the device is by pressing and holding the Volume Down button and the Power key at the same time for 10 seconds or until the device’s screen turns on. This simulates the effect of having disconnected the battery from the device. If this works, this may unlock the device.

If doing the regular restart won’t help, then try this:

  1. Press and hold the Volume Down button first and don’t release it.
  2. While holding it down, press and hold the Power key.
  3. Keep both keys held down for 10 seconds or more. 
  4. The second restart procedure tries to simulate the effects of removing the battery pack. On older devices, disconnecting the battery is often an effective way in fixing unresponsive devices. If nothing changed though, proceed to the next suggestions.

Rebooting your device regularly at least once every week can be beneficial. If you tend to forget things, we suggest that you configure your phone to reboot on its own. You can schedule it to do this task by doing these steps:

  1. Open Settings app.
  2. Tap Device Care.
  3. Tap the 3-dot at the top.
  4. Select Auto restart.

Galaxy A80 camera won’t flip fix #4: Clear camera app cache 

If your Galaxy camera still won’t flip or turn, the next step to consider should be to deal with the camera app. There are three things that you can do:

  • Force quit
  • Clear cache
  • Clear data

How to Forced quit camera app

  1. From a Home screen, swipe up or down from the center of the display to access the apps screen.
  2. Open Settings app
  3. Tap  Apps.
  4. Ensure All is selected (upper-left). If necessary, tap the Dropdown icon Dropdown icon (upper-left) then select All.
  5. Locate then select the camera app. If system apps aren’t visible, tap the Menu icon Menu (upper-right) > Show system apps.
  6. Tap Force stop.
  7. To confirm, review the message then tap Force stop.

How to clear camera app cache

  1. Go to the Home screen.
  2. Tap Apps icon.
  3. Open Settings app.
  4. Tap Apps.
  5. If you’re looking for a system or default app, tap on More settings at the upper right (three-dot icon).
  6. Select Show system apps.
  7. Find and tap the camera app.
  8. Tap Storage.
  9. Tap Clear Cache button.
  10. Restart the device and check for the problem.

How to clear app data

  1. Go to the Home screen.
  2. Tap Apps icon.
  3. Open Settings app.
  4. Tap Apps.
  5. If you’re looking for a system or default app, tap on More settings at the upper right (three-dot icon).
  6. Select Show system apps.
  7. Find and tap the camera app.
  8. Tap Storage.
  9. Tap Clear Data button.
  10. Restart the device and check for the problem.

Galaxy A80 camera won’t flip fix #5: Reset camera app

Alternatively, you can also try to reset the camera app. This is one of the effective ways to fix camera app issues in most Samsung Galaxy devices. Here’s how:

  1. Open Camera app.
  2. Tap Settings icon (gear) at the upper left side.
  3. Scroll down to Reset settings.
  4. Tap Reset settings.
  5. Tap Reset to confirm.

Galaxy A80 camera won’t flip fix #6: Refresh system cache

Android uses a system cache, which is stored in the cache partition, to load apps quickly. Sometimes, this cache gets corrupted during and after an update, or for some other reasons. While this may sound harmless, a corrupted cache can eventually cause performance issues as well as a bunch of other minor annoyances. To ensure that your phone’s system cache is fresh, you can wipe the cache partition. This will force the phone to delete the current cache and replace it with a new one over time.

To wipe the cache partition on your Galaxy A80:

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  3. When the green Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).
  4. Press the Volume down key several times to highlight ‘wipe cache partition’.
  5. Press Power button to select.
  6. Press the Volume down key until ‘yes’ is highlighted and press the Power button.
  7. When the wipe cache partition is complete, “Reboot system now” is highlighted.
  8. Press the Power key to restart the device.

Galaxy A80 camera won’t flip fix #7: Check for bad apps

The camera app on Galaxy A80 is one of the most stable apps in the system. It seldom encounter problem but when it does, the most likely cause for it is another app. We’ve already seen lots of camera app issues caused by bad third party apps in the past so you need to check that if nothing has worked so far. To do that, you need to run the phone to safe mode. Safe Mode suspends all the apps you downloaded that did not come with the operating system. So, if the camera app works fine on safe mode only, that’s a clear indicator of a bad app trouble.

Before you boot your devicve to safe mode, it’s good to check as well if the most recent app you installed is to blame. If the issue started after adding a new app, that app is the likely culprit. Remove if from the system first and check if camera app works. If not, go ahead and boot the device to safe mode. Here’s how:

  1. Turn the device off.
  2. Press and hold the Power key past the model name screen appearing on the screen.
  3. When SAMSUNG appears on the screen, release the Power key.
  4. Immediately after releasing the Power key, press and hold the Volume down key.
  5. Continue to hold the Volume down key until the device finishes restarting.
  6. When Safe mode appears in the bottom left corner of the screen, release the Volume down key.
  7. Let your phone run, pull up camera app, and check for the problem.

If camera works normally and won’t crash, one of the third party apps must be to blame. If you have no idea what app it is, you must use elimination method to identify it. This is what you need to do:

  1. Boot to safe mode.
  2. Check for the problem.
  3. Once you’ve confirmed that a third party app is to blame, you can start uninstalling apps individually. We suggest that you begin with the most recent ones you added.
  4. After you uninstall an app, restart the phone to normal mode and check for the problem.
  5. If your Galaxy A80 is still problematic, repeat steps 1-4.

Galaxy A80 camera won’t flip fix #8: Reset app preferences

Apps don’t work alone. In order to do the things they’re designed to do, they usually make use of other default apps and services provided by Android. Sometimes, some of these default apps may become buggy, disabled, or disappear for whatever reason. To see if the Galaxy A80 camera won’t flip issue is due to a disabled default app, we suggest that you reset app preferences. This is how it’s done:

  1. Open Settings app.
  2. Tap Apps.
  3. Tap on More settings at the upper right (three-dot icon).
  4. Select Reset app preferences.
  5. Restart your device and check for the problem.

Galaxy A80 camera won’t flip fix #9: Reset all settings

Before you eventually do a factory reset, consider doing a similar step by resetting all settings. This solution option is similar to factory reset minus the hassles of deleting user data, apps, and more. Here’s how it’s done:

  1. Open Settings app.
  2. Tap General management.
  3. Tap Reset.
  4. Tap Reset all settings.
  5. Tap RESET button.

Galaxy A80 camera won’t flip fix #10: Factory reset

The final troubleshooting step to do in this case is factory reset. If the reason for your problem is due to an unknown  app or software bug, factory reset might fix it. Below are the two ways to factory reset your Galaxy A80.

Method 1: How to hard reset on Samsung Galaxy S10 via Settings Menu

This is the easiest way to wipe your Galaxy S10. all you have to do is to go under Settings menu and follow the steps below. We recommend this method if you have no trouble going under Settings.

  1. Create a backup of your personal data and remove your Google account.
  2. Open Settings app.
  3. Scroll to and tap General management.
  4. Tap Reset.
  5. Select Factory data reset from the given options.
  6. Read the information then tap Reset to continue.
  7. Tap Delete All to confirm action.

Method 2: How to hard reset on Samsung Galaxy S10 using hardware buttons

If your case is that the phone is not booting up, or it boots but Settings menu is inaccessible, this method can be helpful. First, you need to boot the device to Recovery Mode. Once you successfully access Recovery, that’s the time that you begin proper master reset procedure. It may take some tries for you before you can access Recovery so be patient and simply try again.

  1. If possible, create a backup of your personal data ahead of time. If your problem prevents you from doing that, then simply skip this step.
  2. Also, you want to make sure that you remove your Google account. If your problem prevents you from doing that, then simply skip this step.
  3. Turn off the device. This is important. If you can’t turn it off, you’ll never be able to boot to Recovery Mode. If you are not able to shut the device off regularly via the Power button, wait until the phone’s battery is drained. Then, charge the phone for 30 minutes before booting to Recovery Mode.
  4. Press and hold the Volume Up button and the Bixby button at the same time.
  5. While still holding the Volume Up and Bixby keys, press and hold the Power button.
  6. The Recovery screen menu will now appear. When you see this, release the buttons.
  7. Use the Volume Down button until you are highlighting ‘Wipe data/factory reset.’
  8. Press the Power button to select ‘Wipe data/factory reset.’
  9. Use Volume Down to highlight Yes.
  10. Press the Power button to confirm factory reset.

Galaxy A80 camera won’t flip fix #11: Repair

The unusual design of the camera on your Galaxy A80 means that Samsung has added a new possible mechanical point of failure. If none of the software solutions above has helped so far, there must be a hardware malfunction or failure that results to the camera assembly to stop working. Make sure to visit Samsung Service Center so a technician can physically check the device.

 


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