Fix Samsung Galaxy A20 that won’t connect to WiFi

Being one of the mid-range devices the company just recently released, the Samsung Galaxy A20 actually has some impressive hardware specs. So, functions like connecting to a WiFi network and other wireless services should work without a hitch. However, some of the users reported because their devices won’t connect to their WiFi networks anymore. This problem could be a minor one only as issues like this occur from time to time. It’s also possible that it’s an issue with your network devices. 

So, in this article, I will help you in troubleshooting your Galaxy A20 that won’t connect to the network or doesn’t have Wifi connection anymore. We will consider every possibility and rule them out one after another until we can determine what the issue is all about and what needs to be done to fix it. If you’re one of the owners, continue reading as this article may help you. 

Before we move on to our troubleshooting, if you are looking for a solution to a different issue, make sure you drop by our troubleshooting page as we’ve already addressed some of the most common problems reported by our readers. Find issues that are similar with yours and use the solutions we suggested. If you still need our help after that, then feel free to contact us by filling up our Android issues questionnaire.

Fix Galaxy A20 that won’t connect to WiFi networks

Network-related issues are often very minor. Needless to say, you may be able to fix them on your own without taking a trip back to the store or shop. However, you need to be thorough in your troubleshooting so that you can easily determine the cause. Here are the things you need to do…

First solution: Force restart your iphone and try to reconnect

Perhaps, this problem is just a minor issue caused by a problem with the firmware. Many users reported to have encountered this problem and were able to fix it just by a simple reboot. That’s the reason why you need to do the forced restart to refresh your phone’s memory as well as reload all the apps, services and core functions. A forced restart is a simulated battery removal that’s very effective against minor firmware problem. Here’s how you do it: 

  1. Press and hold the Volume Down button and don’t release it yet. 
  2. While holding down the volume button, press and hold the Power key as well. 
  3. Keep both keys held down together for 15 seconds or until the Galaxy A20 logo shows on the screen.

After the forced restart, allow your phone to reconnect to the same network and if it still won’t connect to the WiFi, then move on to the next solution. 

ALSO READ: How to fix Samsung Galaxy A20 stuck on Black Screen of Death

Second solution: Power-cycle your modem / router

Network devices, or any electronic devices for that matter, need to be refreshed from time to time. Devices that run on their respective firmware or operating system may also crash every now and then. That’s why it’s important that you take a few minutes in restarting them. 

  1. Unplug your modem or router from the wall outlet or simply disconnect the power cord from the main unit. 
  2. Leave it without power for a minute or two. 
  3. After that, plug it back into the wall outlet or reconnect the cord.
  4. Wait for the device to become online and then let your phone reconnect to it. 

If your Galaxy A20 still won’t connect to the WiFi network even after this, then it’s time to move on to the next solution. 

Third solution: Reset Network Settings

When it comes to network issues, resetting the network settings of your phone has already been proven effective. It brings all wireless settings back to their default values as well as delete all existing connections. You will have to re-enable WiFi after this and let your phone try to reconnect to the network. Here’s how you reset the network settings on your A20: 

  1. Swipe down from the top of the screen to pull the notification panel down. 
  2. Tap the Settings icon on the upper-right corner. 
  3. Scroll to and tap General management. 
  4. Touch Reset. 
  5. Tap Reset network settings. 
  6. Tap Reset settings. 
  7. If prompted, enter your PIN, Password or Pattern. 
  8. Finally, tap Reset.
  9. If your phone reboots, then wait for it to finish the restart and then enable WiFi. 
  10. Allow your phone to reconnect to the network. 

If your Galaxy A20 still won’t connect after this procedure, then troubleshoot the firmware. 

ALSO READ: How to fix screen flickering issue on your Samsung Galaxy A20

Fourth solution: Wipe the cache partition

When the system cache gets corrupted as it happens more often than you think, then performance issues may occur including network-related problems  like this. While it’s difficult to know if that’s really the case with your phone right now but try deleting the old system cache so that it will be replaced with a new one. Don’t worry, none of your important files will be deleted and you don’t have to create a backup. Here’s how it’s done: 

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  3. When the Galaxy A20 logo shows, release all three keys.
  4. Your Galaxy A20 will continue to boot up into the Recovery Mode. Once you see a black screen with blue and yellow texts, proceed to the next step. 
  5. Press the Volume down key several times to highlight wipe cache partition.
  6. Press Power key to select.
  7. Press the Volume down key to highlight yes, them and press the Power key to select.
  8. When the wipe cache partition is complete, Reboot system now is highlighted.
  9. Press the Power key to restart the device.

After this, try to let your phone reconnect to the network to see if the problem is fixed. If your Galaxy A20 still won’t connect to WiFi networks, then move on to the next solution. 

ALSO READ: Fix Samsung Galaxy A20 that keeps disconnecting from WiFi network

Fifth solution: Backup your files and reset your phone

Firmware-related problems may cause issues like this. Since none of the procedures above worked for your phone, it’s time to do the ultimate solution to almost all problems and that’s the master reset. Before that, create a copy of your important files and data as they will be deleted. After the backup, remove your Google and Samsung accounts so that you won’t be locked out. Once you’re ready, follow these steps to reset your phone: 

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  3. When the Galaxy A20 logo shows, release all three keys.
  4. Your Galaxy A20 will continue to boot up into the Recovery Mode. Once you see a black screen with blue and yellow texts, proceed to the next step. 
  5. Press the Volume down key several times to highlight ‘wipe data / factory reset’.
  6. Press Power button to select.
  7. Press the Volume down key until ‘Yes’ is highlighted.
  8. Press Power button to select and start the master reset.
  9. When the master reset is complete, ‘Reboot system now’ is highlighted.
  10. Press the Power key to restart the device.

I hope that we’ve been able to help you fix your Galaxy A20 that won’t connect to the WiFi network. We would appreciate it if you helped us spread the word so please share this post if you found it helpful. Thank you so much for reading!

Connect with us

We are always open to your problems, questions and suggestions, so feel free to contact us by filling up this form. This is a free service we offer and we won’t charge you a penny for it. But please note that we receive hundreds of emails every day and it’s impossible for us to respond to every single one of them. But rest assured we read every message we receive. For those whom we’ve helped, please spread the word by sharing our posts to your friends or by simply liking our Facebook page or follow us on Twitter. You may also visit our Youtube channel as we publish helpful videos every week.