Facebook no longer notifies after an update on Samsung Galaxy S9 (easy fix)

Facebook comes pre-installed on your Samsung Galaxy S9 and you need root access to remove it. The app is set to notify users if there are new posts or messages unless, of course, you turn the notification off. Some of our readers, however, reported that Facebook no longer show notification and it reportedly started after the recent firmware update. We have received several reports like this and we are compelled to do our own research but it seems like it’s not an issue with the firmware as it’s not widespread.

In this post, we will try to address this problem and have to do some basic troubleshooting to make Facebook show notifications. We will try to rule out every possibility and determine what the problem is so that we can formulate a solution to fix the issue for good. If you’re one of the owners of this phone and are currently having similar problems, continue reading as this article may be able to help you one way or another.

Before anything else though, if you have other issues with your device, then visit our troubleshooting page for we have already addressed several common problems with this phone. Odds are that there are already existing solutions to your problems so just take time finding issues that are similar with yours. If you can’t find one or if you need further assistance, feel free to contact us by completing our Android issues questionnaire. Please provide us with as much information as possible so that it would also be easier for us to troubleshoot the problem. Don’t worry as we offer this service for free, so all you have to do is give us sufficient information about the problem.

How to fix Facebook that doesn’t show notification on Galaxy S9

This is just a minor problem and one of the procedures below should be able to fix this issue. Try to see what works for you and what not. Good luck!

Reboot your phone first – it’s a very simple procedure but if you haven’t done so after the problem started, you should because may save you from a lot of trouble. You may also like to try the forced restart which is more effective than the normal reboot. If the problem continues after this, then move on to the next procedure.

Make sure notification is turned for Facebook – if, for some reason, the notification for Facebook was turned off, then that explains why you aren’t notified for new posts or messages. Being one of the pre-installed apps that allow instant messaging, it has its own notification settings. All you need to do is find out if it’s turned off or not. If it is and notifications are still not showing, then try the next procedure.

Reset Facebook – this will reset the app only and you won’t lose your important files and data if you did this. None of your posts in your timeline as well as private messages will not be deleted. In other words, it’s safe but very effective as it brings the app back to its default settings and configuration as well as delete its caches and data files that may have been corrupted and the cause of this problem.

Wipe cache partition – it’s also possible that some of the caches have been corrupted or became obsolete and resulted to this problem. It’s also safe to do for both your phone and your files as only the caches will be deleted and replaced. All you need to do is run your phone in recovery mode and wipe cache partition from there. If the problem continues after doing this, then you have no other choice but to do the next procedure.

Backup your files and reset your phone – this is the ultimate solution to any app-related problems and I’m certain that this problem will be fixed by doing this. The thing is that we are always hesitant to suggest this procedure as you may lose some of your important files and data but since you have no other choice, you have to make sure you make a backup of your important files and data before you reset the device.

RELEVANT POSTS:

The following are the detailed instructions on how to do the methods I mentioned above…

How to turn on/off Facebook notifications

  1. From a Home screen, swipe up or down from the center of the display to access the apps screen.
  2. Tap Facebook.
  3. Tap the Menu icon Menu (upper-right).
  4. Tap Settings.
  5. Tap Notifications.
  6. Tap the Facebook switch to turn on Switch on or off Switch off.

How to reset Facebook

  1. From the Home screen, swipe up on an empty spot to open the Apps tray.
  2. Tap Settings > Apps.
  3. Find and tap Facebook.
  4. Tap Storage.
  5. Tap Clear cache.
  6. Tap Clear data and then tap OK.
  7. Reboot your phone.

How to Wipe Cache Partition

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  3. When the Android logo displays, release all three keys.
  4. An ‘Installing system update’ message will show for 30 – 60 seconds before the Android system recovery menu options appear.
  5. Press the Volume down key several times to highlight wipe cache partition.
  6. Press Power key to select.
  7. Press the Volume down key to highlight yes, them and press the Power key to select.
  8. When the wipe cache partition is complete, Reboot system now is highlighted.
  9. Press the Power key to restart the device.

How to do the Master Reset

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  3. When the green Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).
  4. Press the Volume down key several times to highlight ‘wipe data / factory reset’.
  5. Press Power button to select.
  6. Press the Volume down key until ‘Yes — delete all user data’ is highlighted.
  7. Press Power button to select and start the master reset.
  8. When the master reset is complete, ‘Reboot system now’ is highlighted.
  9. Press the Power key to restart the device.

I hope that this guide can help you one way or another. If you have other concerns you want to share with us, feel free to contact us anytime or leave a comment below.

Connect with us

We are always open to your problems, questions and suggestions, so feel free to contact us by filling up this form. This is a free service we offer and we won’t charge you a penny for it. But please note that we receive hundreds of emails every day and it’s impossible for us to respond to every single one of them. But rest assured we read every message we receive. For those whom we’ve helped, please spread the word by sharing our posts to your friends or by simply liking our Facebook and Google+ page or follow us on Twitter.

Posts you may also like to check out: