How To Fix The Vivo Y97 Screen Flickering Issue

The #Vivo #Y97 is a mid-range Android smartphone model which was first released in September 2018. This device has a 6.3 inch S-IPS LCD screen having a resolution of 1080 x 2280 pixels. It has a dual rear camera system and a single 16MP selfie camera on the front. Under the hood you will find the Mediatek MT6771 Helio P60 which is paired with 4GB of RAM. Although this is a solid performing device there are instances when certain issues can occur which we will be addressing today. In this latest installment of our troubleshooting series we will tackle the Vivo Y97 screen flickering issue.

If you own a Vivo Y97 or any other Android device for that matter then feel free to contact us using this form. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.

How To Fix The Vivo Y97 Screen Flickering Issue

Its best to make sure that your phone has the latest software version before performing the recommended troubleshooting steps listed below.. If an update is available then you should download and install it first. This will at least minimize the possibility of the problem being caused by an outdated software version. Once the phone is already running on the latest software version it’s time to troubleshoot the device.

Most of the causes of the screen flickering issue is due to a software glitch. You might have installed an app that is causing this problem or some corrupted data in the phone is making the screen flicker. Right now we will be concentrating our troubleshooting efforts on the software side of the device.

Do a soft reset

The first thing that you will need to do is to refresh the phone software by restarting the device. Although this is usually done on an unresponsive device it should also work in this case.

  • Press and hold the Power a key for up to 45 seconds.
  • Wait as the device restarts.

Check if the screen still flickers.

Start the phone in Safe Mode

Sometimes an app you downloaded from the Google Play Store will cause the Vivo Y97 screen flickering issue when it is installed. This can happen if the app has bugs or is incompatible with your device. To check if an app you downloaded is causing the problem you will have to start the phone in Safe Mode as only the pre-installed apps are allowed to run in this mode.

  • Turn off the phone
  • Press power button to turn on phone then long press on the volume down key when the Vivo logo appears
  • The phone should now boot in Safe Mode.

In case the issue does not occur in this mode then it is most likely caused by an app you installed. Find out what app this is and uninstall it.

To find the specific app you will need to do a trial and error method. Start the phone normally then uninstall an app. Check if the issue still occurs. If it does then keep on uninstalling an app until the problem no longer occurs. The last app you uninstalled is most likely what’s causing the problem.

Wipe the cache partition of the phone

Your phone will usually store the most commonly used data to make it perform better. There are cases when this cached data stored in the dedicated partition of the phone can become corrupted. When this happens it will cause certain issues to occur on the phone. To eliminate the possibility that this is what’s causing the problem you will have to wipe the cache partition of the phone from the recovery mode.

  • Press and hold the Volume Down + Power key together for a short while.
  • Release all buttons when Fastboot Mode appears.
  • In this mode select “Recovery”. Use Volume Down to navigate and the Power key to confirm that.
  • Press the volume key to highlight the Wipe cache option then the power key to select it
  • Use the volume keys to go to “reboot system now” and press the power key.

Check if the issue still occurs.

Perform a factory reset

In case the above steps fails to fix the Vivo Y97 screen flickering issue then there’s a possibility that this is caused by a system glitch. The best way to deal with this right now is to perform a factory reset. Make sure to backup your phone data before doing the reset.

  • Press and hold the Volume Down + Power key together for a short while.
  • Release all buttons when Fastboot Mode appears.
  • In this mode select “Recovery”. Use Volume Down to navigate and the Power key to confirm that.
  • Press the volume key to highlight the “wipe data / factory reset” and press the power button to enter. A screen with many NOs and a YES will appear, with the volume keys again go to the YES and press with the power key.
  • Use the volume keys to go to “reboot system now” and press the power key.

Do not install any apps yet after the reset. Try to check if the screen flickering issue still occurs. If it does then this is most likely caused by a faulty hardware component in which case you will need to bring the phone to a service center and have it checked.

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