How To Fix The Huawei Mate 20 Lite Facebook Keeps Crashing Issue

The #Huawei #Mate20Lite is a premium mid-range Android smartphone model which was first released in September 2018. This phone has a solid build quality made of an Aluminum frame with a 6.3 inch IPS LCD screen having a resolution of 1080 x 2340 pixels. It uses a dual rear and dual front camera system. Under the hood is a Hisilicon Kirin 710 octa core processor paired with 6GB of RAM. Although this is a solid performing device there are instances when certain issues can occur which we will be addressing today. In this latest installment of our troubleshooting series we will tackle the Huawei Mate 20 Lite Facebook keeps crashing issue.

If you own a Huawei Mate 20 Lite or any other Android device for that matter then feel free to contact us using this form. We will be more than happy to assist you with any concerns that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given. 

How To Fix The Huawei Mate 20 Lite Facebook Keeps Crashing Issue

Facebook is currently one of the most popular apps available at the Google Play Store. This comes as no surprise as Facebook is currently the leading social media network in the world today. Installing the Facebook app on the phone is quite convenient as not only does it allow people to stay connected but it is also a source of various useful information. Although the app is quite reliable there are cases when it keeps on crashing. One of the primary reasons why this happens is because of a software glitch and the steps on how to fix this problem are listed below.

Update your phone software

Make sure that your phone is running on the latest software version before performing the troubleshooting steps listed below. If an update is available then I suggest that you download and install it first. This minimizes the possibility of the problem being caused by an outdated software. Once your phone has the latest software version installed try to check if the issue still occurs.

Perform a soft reset

Your phone will usually store the most commonly used data allowing it to perform better. This data however can become corrupted which can lead to various issues. If this is what’s causing the problem then you should try refreshing the phone software by doing a soft reset. 

  • Press and hold the Power and Volume down key for up to 45 seconds.
  • Wait as the device restarts.

Check if the Huawei Mate 20 Lite Facebook keeps crashing issue still occurs.

Clear the cache and data of the Facebook app

There’s a possibility that the cached data stored by the Facebook app has become corrupted which in turn is causing the app itself to constantly crash. To eliminate this possibility you will need to clear the cache and data of this app by following the steps listed below.

  • Go to Settings
  • Tap on Apps & Notification
  • Tap on Apps
  • Tap on the Facebook app
  • Tap on Storage
  • Tap on Clear Cache
  • Tap on Clear Data

Check if the issue still occurs.

Install the latest version of the Facebook app

If clearing the cache and data of the app fails to work then you should just uninstall the app from your phone then download the latest version from the Google Play Store. This new version might just fix the issue that you are experiencing with your device right now.

To uninstall the Facebook app

  • Open the Play Store
  • Go to the My Apps & Games section
  • Search for the Facebook app and tap on it
  • Press on uninstall
  • Press ok to confirm

Once the app has been uninstalled search for it again in the Play Store then install it.

Wipe the cache partition of the phone

Sometimes the cached data stored in the dedicated partition of the phone can become corrupted. When this happens this will usually cause certain issues to occur on the phone. To eliminate the possibility that this is what’s causing the problem you will have to wipe the cache partition of the phone from the recovery mode.

  • Turn off your phone.
  • Press and hold the Volume UP button along with Power button on your  device simultaneously for a few seconds
  • The phone will enter the stock recovery mode
  • Use volume buttons to highlight ‘wipe cache partition’ and use power key to select it
  • Reboot the system once the process is completed

Check if the Huawei Mate 20 Lite Facebook keeps crashing issue still occurs.

Perform a factory reset

In case the above steps fails to fix the Huawei  Mate 20 Lite Facebook app keeps crashing issue then the best way to deal with this right now is to perform a factory reset. Make sure to backup your phone data before doing the reset.

  • Turn off your phone.
  • Press and hold the Volume UP button along with Power button on your  device simultaneously for a few seconds
  • The phone will enter the stock recovery mode
  • Use volume buttons to highlight  select wipe cache/factory reset and use power key to select it
  • Reboot the system once the process is completed

Setup the phone, but do not install any apps yet except for the Facebook app, then check if the issue still occurs. Try to check if the issue still occurs. If it does then your best option right now is to contact the Facebook support team for further assistance. You can also try using a different app that allows you to access your Facebook account aside from the official Facebook app.

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