How to fix Huawei P30 Pro won’t send MMS | MMS not working

In this post, we’ll walk you through how to solve Huawei P30 Pro won’t send MMS issue. Find out what you need to do to narrow down and identify the cause.

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How to fix Huawei P30 Pro won’t send MMS | MMS not working

Are you having trouble with your Huawei P30 Pro because it won’t send MMS? Learn how to fix the problem by following the troubleshooting steps below.

Huawei P30 Pro won’t send MMS solution #1: Turn on Mobile data

MMS can’t work if your Huawei P30 Pro is not connected to the internet via your carrier’s cellular network. If it’s your first to time use MMS on this device, make sure that mobile data is added to your subscription first. Once that’s taken care of, you can then go ahead and enable Mobile data. To do that, here are the steps to turn it on:

Turn on mobile data via status bar:

  1. Slide two fingers downwards starting from the top of the screen.
  2. Press Mobile data to turn the function on or off.

Turn on mobile data via Settings:

This method allows you to select which apps are permitted to use mobile data.

  1. Open Settings app.
  2. Press Wireless & networks.
  3. Press Mobile data.
  4. Press Networked apps.
  5. Select the apps allowed to use mobile data.

Remember, even if mobile data is enabled on your Huawei P30, you still need to have the service activated on your carrier’s end. Mobile data is a value added service, which means that it does not come with regular basic subscription of calls and texts. If mobile data switch is turned on on your Huawei device but appears to be non-functional on your device, contact your carrier to ensure that it’s part of your subscription.

One of the easiest way to know if mobile data is enabled is to run an app like Youtube or Netflix and see if it can stream content. If your videos work while mobile data is on (wifi must be turned off), then mobile data must be working.

Huawei P30 Pro won’t send MMS solution #2: Check for errors

Are you getting error/s when trying to send MMS? If yes, make sure that you take note of the said error and do a quick Google search for it.  You want to use the exact wording when searching for online solutions. If you’re lucky and the error is known, you may find a solution easily.

Huawei P30 Pro won’t send MMS solution #3: Force quit Messaging app

If you’re positive that mobile data is working but your Huawei P30 Pro can’t send MMS, there may be an issue with the messaging app. In this case, you want to do force close the app and see what happens. That’s because majority of app problems are due to temporary, minor bugs that easily go away. If you are yet to try this step, here’s what you need to do:

  1. Open the Settings app.
  2. Navigate to Application Manager.
  3. Tap the All tab.
  4. Find and select the messaging app.
  5. Then tap Force Stop.
  6. Check for the problem.

Huawei P30 Pro won’t send MMS solution #4: Clear Messaging app cache

Deleting the cache is one of the direct ways to troubleshoot a problem app. It’s usually effective in fixing minor bugs caused by outdated cache or temporary files. It can be done safely without losing any user-related content in the app. Here’s how it’s done:

  1. Open the Settings app.
  2. Navigate to Application Manager.
  3. Tap the All tab.
  4. Select your Messaging app.
  5. Tap Clear Cache.
  6. Check for the problem.

Huawei P30 Pro won’t send MMS solution #5: Update Messaging app

Some messaging bugs are only fixable by updates. Be sure to update the messaging app you’re using, or the Operating System itself.

Huawei P30 Pro won’t send MMS solution #6: Reset or reinstall Messaging app

Should nothing happen after clearing an app’s cache, the next good thing that you can do is to clear the app’s data. Unlike the previous procedure, this one might delete important information or data within the app. For example, if you’re trying to address an issue with a messaging app, clearing its data will delete all your messages. For games, doing this may delete your progress. If you don’t want to lose important stuff, be sure to back them up ahead of time.

  1. Open the Settings app.
  2. Navigate to Application Manager.
  3. Tap the All tab.
  4. Select your Messaging app.
  5. Tap Clear Data.
  6. Check for the problem.

Huawei P30 Pro won’t send MMS solution #7: Delete messages

If you’ve been sending and receiving MMS for a while now, it’s possible that the cause may be lack of storage space in the inbox. Try to delete some old conversations, especially old ones with lots of attachments. Keep in mind that both incoming and outgoing messages use the same inbox. If your Huawei P30 Pro won’t send MMS all of a sudden, this might help.

Huawei P30 Pro won’t send MMS solution #8: Do a soft reset

Restarting a device can sometimes do wonders. Make sure that you forced restart your phone if none of the suggestions has worked so far. Try to do a forced reboot by pressing and holding the Power key for 10 to 15 seconds. If your phone works, it should reboot and you should feel a vibration and see the Huawei logo. In case you do not feel the vibration and the screen is still blank, then simply press and hold the Power Key for more time until you see the device restart itself.

If nothing changes after attempting to reboot the device a few times, you can abandon this troubleshooting and proceed to the next ones below.

Huawei P30 Pro won’t send MMS solution #9: Wipe cache partition

Deleting the system cache may sometimes help in fixing app troubles. This type cache is necessary for efficient performance of apps. Android uses the system cache to load apps quickly. Sometimes, this cache may become outdated or corrupted which then leads to problems. In most cases, apps may perform poorly or slowly. At other times, some apps may stop working at all. To ensure that the system cache on your device is updated, you must clear the cache partition, where this cache is stored, regularly. Here’s how it’s done:

  1. With your phone turned off, press and hold both the Volume Up and Power buttons simultaneously for at least 10 seconds.
  2. Let go of the buttons when the Honor logo appears.
  3. Shortly after seeing the logo, the EMUI screen shows up with the recovery mode options.
  4. Press the Volume Down button to scroll to and highlight Wipe cache partition option.
  5. Then press the Power button to confirm selection.
  6. Use the Volume buttons to scroll to and highlight the next options and Power button to confirm selection.

Huawei P30 Pro won’t send MMS solution #10: Reset network settings

At times, an incorrect network setting may also cause problems. Bad network configuration may occur for a lot of reasons. Sometimes, an app or update may result to new network settings. To reset all network settings, follow these steps:

  1. Open the Settings app.
  2. Go to Advanced settings.
  3. Scroll to and tap Backup & reset.
  4. Select Network Settings Reset from the given options.
  5. If prompted, read the warning message and then tap Network Settings Reset twice to confirm.
  6. Allow your device to finish resetting network settings and restore the default values. When it’s done resetting network.

Huawei P30 Pro won’t send MMS solution #11: Reseat SIM

Sometimes, simply disconnecting the SIM card is enough to fix network issues. The device is forced to re-configure network settings once it detects a new SIM card. If a bug has developed causing incorrect network settings, reseating the SIM card may help.

Before you remove and re-insert the SIM, it’s important that you turn the device off. This should prevent data corruption.

Huawei P30 Pro won’t send MMS solution #12: Check for bad app

If your Huawei P30 Pro won’t send MMS after installing an app, try to to delete it and see what happens. If you can’t pinpoint the app, try to launch the device to safe mode instead. To check if the reason why your Huawei P30 can’t send MMS is a bad third party app, you can restart it to safe mode. Once it’s been restarted to safe mode, you can then check for the problem. Here’s how to boot it to safe mode:

  1. Power off the device.
  2. Power it back on.
  3. Once you see the Huawei animation on the screen press and hold Volume Down button.
  4. You can see safe mode at the bottom left corner once the device finishes booting.
  5. Now that the device has started on safe mode, check for the problem by sending MMS.

If your device sends MMS fine, then a bad app must be to blame. Don’t forget: safe mode blocks third party apps but it won’t tell you which of them is the real cause. If you think that there’s a rogue third party app in the system, you must identify it. Here’s what you need to do exactly:

  1. Boot to safe mode.
  2. Check for the problem.
  3. Once you’ve confirmed that a third party app is to blame, you can start uninstalling apps individually. We suggest that you begin with the most recent ones you added.
  4. After you uninstall an app, restart the phone to normal mode and check for the problem.
  5. If your Huawei P30 is still problematic, repeat steps 1-4.

Huawei P30 Pro won’t send MMS solution #13: Factory reset

The final troubleshooting step that you can perform on your device is factory reset. If the cause is software-related, wiping your phone via factory reset might help.

There are two methods to perform a factory reset on your Huawei P30. You want to do the first one first if there’s no problem going under Settings menu.

Method 1: Hard reset on Huawei P30 via Settings

Wiping your phone with factory reset will automatically erase information from your device’s internal storage. The software environment on your device is basically returned to its original form, just like when it left the factory. This means that everything you added to the device like files, photos, videos, and apps will all be deleted. If you don’t want to lose irreplaceable data, make sure to create a backup ahead of time.

There can be many different reasons why a user may want to factory reset a device. If your situation calls for a Hard reset on Huawei P30  and you are able to access your device’s settings menu, then this first method is for you. It’s easier to do compared to the second one below so this is a go-to method for you.

To perform a Hard reset on Huawei P30 via Settings:

  1. Create a backup of your personal data.
  2. Turn on the device.
  3. Tap Settings.
  4. Tap System.
  5. Choose Reset.
  6. Tap Reset all settings.
  7. Tap Reset all settings.
  8. Confirm the action by tapping on Reset all settings.
  9. Wait for factory reset to finish.

Method 2: Hard reset on Huawei P30 via Recovery Mode

This method is useful in one particular situation: when Settings menu is not accessible. There may be a variety of reasons why Settings menu may become unreachable. In some cases, the device may have simply frozen or unresponsive. At other times, it can be due to a problem that you are currently trying to troubleshoot. In any case, you must do Hard reset on Huawei P30 via Recovery Mode when the situation forces you to. We still recommend that you use the first method as your primary option for convenience reasons. Effects-wise, the two methods don’t have any difference at all. The device will be completely sanitized and all user data deleted after doing any of them.

To perform a Hard reset on Huawei P30 via Recovery Mode:

  1. Create a backup of your personal data.
  2. Turn off the mobile by pressing the Power key for a few moments.
  3. Press and hold Volume Up and Power buttons for a couple of seconds.
  4. When Recovery Mode appears let go of all keys​​​​​​.
  5. Now choose “wipe data/factory reset”. Use Volume buttons to navigate and the Power key to accept it.
  6. Confirm the operation by typing in “yes” and select “wipe data/factory reset”.
  7. When you see the Google Verification info confirm the operation by selecting “wipe data/factory reset”.
  8. Finally choose “reboot system now” by using the Power key.

Huawei P30 Pro won’t send MMS solution #14: Contact network operator

If none of the solutions above has helped, get help from your carrier. There may be an account or network issue that only your network operator can fix.

 


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