How to fix Camera Failed error on your Samsung Galaxy S9 (easy steps)

Emerging among the commonly raised issue affecting Android smartphones and tablets is on a warning prompt saying that the Camera has failed. It’s definitely a downer given that most people would utilize their smartphone’s camera features rather to take pictures or record videos on the go. Imagine how you’d feel realizing that you couldn’t “capture the moment” because you’re halted with this “Camera failed!” error as you attempted to launch your phone’s camera app. You’ve got no choice but to let it pass as you need to deal first with the Camera failed error on your device. To give you some more inputs on how to fix the same error on your Samsung Galaxy S9 camera app, I have mapped out some of the most effective solutions and workarounds to refer to.

Before going further, if you found this post because you were trying to find a solution to your problem, then try to visit our Galaxy S9 troubleshooting page as we’ve already addressed most of the commonly reported issues with the phone. We’ve already provided solutions to some of the problems reported by our readers so try to find issues that are similar with yours and use the solutions we suggested. If they don’t work for you and if you need further assistance, fill up our Android issues questionnaire and hit submit.

How to fix Galaxy S9 with Camera Failed error


These subsequent methods however are only applicable if the camera error your dealing with is attributed to a software glitch or system bug. If the hardware is to blame, then your phone needs service.

First solution: Quit then restart Camera app and your phone.

Assuming that the error is just due to a minor app glitch, restarting the Camera app may be everything that’s need to get things working fine again with your Camera app. Here’s how:

  1. Touch and hold the Recent apps key found in the bottom left corner of your phone. Doing so will open a new screen containing all your recently opened apps.
  2. Locate and select the Camera app then swipe to the right or tap the X on it.
  3. If you have multiple apps running in the background, you can also quit them all at once by tapping on the Close All button.

Second solution: Boot into safe mode and diagnose apps.

Sometimes, third-party apps can cause conflict to other apps and thereby triggers errors like this to occur on any of your apps. To determine if this is what’s occurring on your built-in camera app, try to boot your phone in Safe mode and use the camera app in safe mode. Here’s how to enable safe mode on your Samsung S9:

  1. Turn your phone completely off.
  2. Press and hold the Power button past the model name screen showing on the screen.
  3. Release the Power button when the Samsung logo appears.
  4. Then immediately after releasing the Power button, press and hold the Volume Down button.
  5. Keep holding the Volume Down button until the phone finishes restarting.
  6. When you see the Safe Mode badge in the bottom left corner of the screen, you can release the Volume Down button.

At this point, launch the camera app and try taking sample photos or record a video. If it doesn’t encounter the error while in safe mode, it means a third-party app is to blame. Try to think of which from your downloaded apps is the trigger then uninstall suspected apps individually. In case you need further assistance, here’s how to uninstall apps on your Samsung S9:

  1. Open the Apps tray by swiping up on an empty spot from the Home screen.
  2. Tap Settings.
  3. Tap Apps.
  4. Tap to select the suspected app you want to uninstall/remove.
  5. Tap Uninstall.
  6. Then tap OK to confirm.

Restart your phone to apply the recent changes you’ve made and then test the camera app again.

Third solution: Clear cache and data on Camera app.

Cache files and data that get corrupted may likewise trigger apps errors like this to occur on your phone. This is why it’s recommended to regularly clear cache and data from your apps or phone itself. Here’s how it’s done:

  1. Open the Apps screen by swiping up on an empty spot from the Home screen.
  2. Tap Settings.
  3. Tap Apps.
  4. Select the Camera app from the list.
  5. Tap Storage.
  6. Select the option to Clear Cache to instigate clearing of cache files from the app.
  7. Select the option to Clear Data to delete temporary data store in the app.
  8. Confirm action by tapping on Delete.

Alternatively, you can clear all cache files and data on your device storage with these steps:

  1. Access the Apps screen by swiping up on an empty spot from the Home screen.
  2. Then tap Settings.
  3. Select Device maintenance.
  4. Then tap Storage on the lower-right.
  5. Finally, tap Clean Now.

Fourth solution: Update Camera app and/or your device to the latest software version.

If you are using a third-party camera app on your device, try updating the app to the latest version available. You can start by checking for apps updates with these steps:

  1. Open the Apps screen by swiping on an empty spot from the Home screen.
  2. Tap Play Store.
  3. Navigate to Menu-> My Apps.
  4. See if there are available updates for your apps.
  5. Tap Update next to the Camera app you’re using. This will install new updates for that app.
  6. If you see multiple updates, tap the option to Update All apps with updates available at once. Keeping your apps up to date is highly recommended to keep all your apps at their best performance.

Aside from apps updates, also check for available software update for your phone. Software updates will likely be the key to fixing the Warning: Camera failed error on your Samsung S9 especially if it’s triggered by software bugs or system errors. Aside from new features and enhancements, software updates also bring in certain fix patch to address existing bugs on the phone. To check for software updates on your Samsung S9, follow these steps:

  1. Open the Apps tray by swiping up on an empty spot from the Home screen.
  2. Then navigate to Settings-> Software update menu.
  3. Tap the option to Download updates manually.
  4. Wait for your phone to begin checking for updates.
  5. Tap OK.
  6. Then tap Start.
  7. If prompted with a restart message, tap OK to confirm restart.

Wait until the phone boots up completely. The new changes brought by the new software update should now be implemented.

Fifth solution: Wipe cache partition on your phone.

Clearing the app’s cache and data may not be enough especially if system cache files are also corrupted. As resolution, you can wipe cache partition on your Samsung S9 with these steps:

  1. Turn your phone completely off to get started.
  2. Press and hold the Volume Up key and the Bixby/Home key, then press and hold the Power key.
  3. When the Android logo displays, release all three keys.
  4. An ‘Installing system update’ message will show for 30 – 60 seconds before the Android system recovery menu options appear.
  5. Press the Volume down key several times to highlight wipe cache partition from the given options.
  6. Press Power key to select.
  7. Press the Volume down key to highlight Yes, then and press the Power key to confirm selection.
  8. When the wipe cache partition is complete, Reboot system now is highlighted.
  9. Press the Power key to restart the device.

Test the camera app after your phone boots up completely and see if that fixes the camera failed error. If the problem persists, then consider other options.

Other options

  • Master reset. If wiping the system cache partition doesn’t help either, then you may resort to a full system reset or master reset instead. This however will result to data loss as everything will be wiped out from your phone’s internal storage and the settings are restored to factory defaults. If you wish to proceed, be sure to back up all your important data for safekeeping. Then head over to Apps-> Settings-> General Management-> Reset-> Factory data reset then tap Reset-> DELETE ALL then Confirm. If prompted, enter your screen lock credentials and Samsung account verification information.
  • Service/Repair. The camera app should already be working properly again after performing all prior procedures and resets as any of them are used to deal with software-related issues. But if that isn’t the case or you still ended up having the same Camera failed error or warning on your Samsung S9, it could be attributed to hardware issue. At this point, you may consider opting for service or repair. Don’t forget to avail for warranties, if still eligible.

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