How to fix Huawei P30 Instagram keeps crashing | Instagram has stopped error

Some Android users have reported issues with Instagram a few weeks back. In this troubleshooting guide, we’ll show you how to fix Huawei P30 Instagram keeps crashing issue. The solutions below also applies if you keep getting the Instagram has stopped error.

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How to fix Huawei P30 Instagram keeps crashing | Instagram has stopped error

Are you having trouble with Instagram lately? Below are the troubleshooting steps that you can do to fix Huawei P30 Instagram keeps crashing issue.

Huawei P30 Instagram keeps crashing fix #1: Check for online fix

Instagram is among the stable apps out there. While up usually majority of the time, it can sometimes suffer some downtimes due to issues no user can do anything about. If your Huawei P30 Instagram keeps crashing recently after working normally for some time, try checking online to see if there’s any known issue happening. Instagram issues usually go away on their own or get fixed by an update. Do a quick Google search for “Instagram issues.” If the cause of the problem is happening worldwide, the developer may be working on a fix or there may already be a workaround for it.

Huawei P30 Instagram keeps crashing fix #2: Update the app

App developers and publishers like Facebook (Facebook owns Instagram) wants to keep their products as stable and bug-free as possible. One of the ways to do that is to regularly release updates to fix known or reported bugs. For this reason, you want to ensure that Instagram app is running the latest version at this time. By default, your app should automatically download and install updates but you can also manually check for new updates using Google Play Store.

Huawei P30 Instagram keeps crashing fix #3: Force close app

Instagram on Android is generally stable but if the one in your Huawei P30 keeps crashing for no apparent reason, you should consider troubleshooting it. The first thing that you should do is to see if force quitting or restarting the app will help. From time to time, apps may encounter bugs that can make them freeze or unresponsive. This can force Android to reboot them as indicated by frequent crashing. To see if a simple app restart will help, follow these steps:

  1. Open the Settings app.
  2. Navigate to Application Manager.
  3. Tap the All tab.
  4. Select your Messaging app.
  5. Then tap Force Stop

Huawei P30 Instagram keeps crashing fix #4: Restart device

Rebooting your device should be the next move if none of the suggestions above has not helped so far. This will refresh the system and potentially get rid of the bug as well. Restarting a device can sometimes do wonders. Try to do a forced reboot by pressing and holding the Power key for 10 to 15 seconds. If your phone works, it should reboot and you should feel a vibration and see the Huawei logo. In case you do not feel the vibration and the screen is still blank, then simply press and hold the Power Key for more time until you see the device restart itself.

If nothing changes after attempting to reboot the device a few times, you can abandon this troubleshooting and proceed to the next ones below.

Huawei P30 Instagram keeps crashing fix #5: Clear app cache

Deleting the cache is one of the direct ways to troubleshoot a problem app. It’s usually effective in fixing minor bugs caused by outdated cache or temporary files. It can be done safely without losing any user-related content in the app. Here’s how it’s done:

  1. Open the Settings app.
  2. Navigate to Application Manager.
  3. Tap the All tab.
  4. Select Instagram app.
  5. Tap Clear Cache.
  6. Check for the problem.

Huawei P30 Instagram keeps crashing fix #6: Reset or reinstall app

Should nothing happen after clearing an app’s cache and your Huawei P30  Instagram still keeps crashing, the next good thing that you can do is to clear the app’s data. Unlike the previous procedure, this one might delete important information or data within the app. For example, if you’re trying to address an issue with a messaging app, clearing its data will delete all your messages. For games, doing this may delete your progress. If you don’t want to lose important stuff, be sure to back them up ahead of time.

  1. Open the Settings app.
  2. Navigate to Application Manager.
  3. Tap the All tab.
  4. Select your Messaging app.
  5. Tap Clear Data.
  6. Log back in to your Instagram account.
  7. Check for the problem.

Alternatively, you can also try to reinstall the app. This is usually effective in fixing minor app bugs. Here’s how it’s done:

  1. Open Play Store app.
  2. Slide your finger to the right starting from left side of the screen.
  3. Tap My apps & games.
  4. Tap Installed.
  5. Find and tap the required app.
  6. Tap Uninstall.
  7. Tap OK.
  8. Restart the device.
  9. Reinstall Instagram app and see if the problem remains.

Huawei P30 Instagram keeps crashing fix #7: Clear cache partition

In order to load apps quickly, Android stores frequently used items like website links, images, videos, ads, among others in a part in internal storage called cache partition. Sometimes, these items collectively called system cache may get outdated or corrupted causing performance problems or bugs. To ensure that you phone runs efficiently and the cache in top shape, you want to regularly clear the cache partition (about once every few months). When dealing with any app issue, this can also be one of the troubleshooting steps. Here’s how to do it:

  1. With your phone turned off, press and hold both the Volume Up and Power buttons simultaneously for at least 10 seconds.
  2. Let go of the buttons when the Honor logo appears.
  3. Shortly after seeing the logo, the EMUI screen shows up with the recovery mode options.
  4. Press the Volume Down button to scroll to and highlight Wipe cache partition option.
  5. Then press the Power button to confirm selection.
  6. Use the Volume buttons to scroll to and highlight the next options and Power button to confirm selection.

Huawei P30 Instagram keeps crashing fix #8: Reset network settings

At times, an incorrect network setting may also cause problems. Bad network configuration may occur for a lot of reasons. Sometimes, an app or update may result to new network settings. To reset all network settings, follow these steps:

  1. Open the Settings app.
  2. Go to Advanced settings.
  3. Scroll to and tap Backup & reset.
  4. Select Network Settings Reset from the given options.
  5. If prompted, read the warning message and then tap Network Settings Reset twice to confirm.

Allow your device to finish resetting network settings and restore the default values. When it’s done resetting network settings, reboot your phone then reconnect to your Wi-Fi network.

Huawei P30 Instagram keeps crashing fix #9: Check for rogue app

Did the issue start after installing an app? If you noticed that the issue appears to have began coincidentally after adding a new app, you may have the culprit. Try to delete the app and see what happens.

Sometimes, a third party app may cause problems or interfere with the Operating System. Having network troubles due to a bad app is not unheard of in Huawei devices. Restart the phone to safe mode and see if that’s the case. In safe mode, no third party app should be able to run. So, if wifi works normally on safe mode, you can bet a bad third party app is to blame. Here’s how to boot it to safe mode:

  1. Power off the device.
  2. Power it back on.
  3. Once you see the Huawei animation on the screen press and hold Volume Down button.
  4. You can see safe mode at the bottom left corner once the device finishes booting.
  5. Now that the device has started on safe mode, charge it and see if there’s a difference.

Don’t forget: safe mode blocks third party apps but it won’t tell you which of them is the real cause. If you think that there’s a rogue third party app in the system, you must identify it. Here’s what you need to do exactly:

  1. Boot to safe mode.
  2. Check for the problem.
  3. Once you’ve confirmed that a third party app is to blame, you can start uninstalling apps individually. We suggest that you begin with the most recent ones you added.
  4. After you uninstall an app, restart the phone to normal mode and check for the problem.
  5. If your Huawei P30 is still problematic, repeat steps 1-4.

Huawei P30 Instagram keeps crashing fix #10: Factory reset

As mentioned above, Instagram issues normally get fixed after an update, or by some coding changes within the app itself. This is true 99% of the time so all you have to do is to wait. Simply stop using the app as long as it takes and that’s it. However, rare cases of unknown software bugs may sometimes affect other apps and due to the level of uniqueness in every Android device, your issue may be isolated to your device. To know that, try doing a factory reset and see how it goes.

There are two methods to perform a factory reset on your Huawei P30. You want to do the first one first if there’s no problem going under Settings menu.

Method 1: Hard reset on Huawei P30 via Settings

Wiping your phone with factory reset will automatically erase information from your device’s internal storage. The software environment on your device is basically returned to its original form, just like when it left the factory. This means that everything you added to the device like files, photos, videos, and apps will all be deleted. If you don’t want to lose irreplaceable data, make sure to create a backup ahead of time.

There can be many different reasons why a user may want to factory reset a device. If your situation calls for a Hard reset on Huawei P30  and you are able to access your device’s settings menu, then this first method is for you. It’s easier to do compared to the second one below so this is a go-to method for you.

To perform a Hard reset on Huawei P30 via Settings:

  1. Create a backup of your personal data.
  2. Turn on the device.
  3. Tap Settings.
  4. Tap System.
  5. Choose Reset.
  6. Tap Reset all settings.
  7. Tap Reset all settings.
  8. Confirm the action by tapping on Reset all settings.
  9. Wait for factory reset to finish.

Method 2: Hard reset on Huawei P30 via Recovery Mode

This method is useful in one particular situation: when Settings menu is not accessible. There may be a variety of reasons why Settings menu may become unreachable. In some cases, the device may have simply frozen or unresponsive. At other times, it can be due to a problem that you are currently trying to troubleshoot. In any case, you must do Hard reset on Huawei P30 via Recovery Mode when the situation forces you to. We still recommend that you use the first method as your primary option for convenience reasons. Effects-wise, the two methods don’t have any difference at all. The device will be completely sanitized and all user data deleted after doing any of them.

To perform a Hard reset on Huawei P30 via Recovery Mode:

  1. Create a backup of your personal data.
  2. Turn off the mobile by pressing the Power key for a few moments.
  3. Press and hold Volume Up and Power buttons for a couple of seconds.
  4. When Recovery Mode appears let go of all keys​​​​​​.
  5. Now choose “wipe data/factory reset”. Use Volume buttons to navigate and the Power key to accept it.
  6. Confirm the operation by typing in “yes” and select “wipe data/factory reset”.
  7. When you see the Google Verification info confirm the operation by selecting “wipe data/factory reset”.
  8. Finally choose “reboot system now” by using the Power key.

 


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