How to fix Galaxy M10 Instagram won’t load | Instagram has stopped or keeps crashing

Instagram is one of the most popular apps being used by over a billion people and installed in as many devices around the world. From time to time, Android users may encounter bugs on it. This post will show you what to do if your Galaxy M10 Instagram won’t load or keeps crashing.

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How to fix Galaxy M10 Instagram won’t load | Instagram has stopped or keeps crashing

Are you having a problem with Instagram? Learn how to fix Galaxy M10 Instagram won’t load by following our solutions in this guide.

Galaxy M10 Instagram won’t load solution #1: Forced close Instagram

Closing problem apps is usually effective if the cause is due to minor bugs. Make sure that you restart Instagram first to see if this works. This is how it’s done:

  1. On your screen, tap the Recent Apps soft key (the one with three vertical lines on the left of the Home button).
  2. Once the Recent Apps screen is shown, swipe left or right to look for the Instagram app. It should be here if you managed to run it previously. Then, swipe up on the app to close it. This should force close it. If it’s not there, simply tap the Close All app to also restart all apps.

Another way to force close an app is this:

  1. Open Settings app.
  2. Tap Apps.
  3. Tap the More settings icon (three-dot icon, upper right).
  4. Tap Show system apps.
  5. Find and tap the Instagram app.
  6. Tap Force Stop.

Galaxy M10 Instagram won’t load solution #2: Clear app cache

Another way to directly deal with the app is by clearing its cache. Delete the cache of your Instagram app with these steps:

  1. Open Settings app.
  2. Tap Apps.
  3. Tap the More settings icon (three-dot icon, upper right).
  4. Tap Show system apps.
  5. Find and tap the Instagram app.
  6. Tap Storage.
  7. Tap Clear cache button.

Galaxy M10 Instagram won’t load solution #3: Delete app data or reinstall

If nothing has changed after clearing Instagram’s cache, your follow up move is to reset its settings to defaults. There are two ways to do that. One is by deleting its data and other is by reinstalling it (if app is not preinstalled).

To clear Instagram’s data:

  1. Open Settings app.
  2. Tap Apps.
  3. Tap the More settings icon (three-dot icon, upper right).
  4. Tap Show system apps.
  5. Find and tap the Instagram app.
  6. Tap Storage.
  7. Tap Clear data button.

If Instagram app is not part of the preinstalled app package, which means it was not there when you first set the phone up after unboxing, then you need to reinstall it instead of clearing its data. To uninstall an app:

  1. From a Home screen, swipe up or down from the center of the display to access the apps screen.
  2. Open Settings app.
  3. Tap Apps.
  4. Ensure All is selected (upper-left).  If necessary, tap the Dropdown icon (upper-left) then select All.
  5. Locate then select the appropriate app. If system apps aren’t visible, tap the Menu icon (upper-right) then select Show system apps.
  6. Tap Uninstall to delete an app.
  7. Tap OK to confirm.

Galaxy M10 Instagram won’t load solution #4: Check for online solutions

From time to time, Instagram may become buggy due to new codes or update. Be sure to do a quick Google search about any on-going Instagram bugs so you’ll be informed. If you’re lucky and the bug has a workaround, fixing the problem may be easy. If the developer says that they’re still working on a fix, all you have to do is wait for an update.

Galaxy M10 Instagram won’t load solution #5: Update app

And speaking of updates, it’s really not a bad idea to keep all your apps, especially Instagram up-to-date. Updates not only bring cosmetic changes or additional features. SOmetimes, they also bring fixes for known bugs.

Galaxy M10 Instagram won’t load solution #6: Perform soft reset

If Instagram still won’t load at this time, your next move is to perform a soft reset. When force quitting or restarting the app won’t work, the next good thing that you can do is restart the device itself. To do that, simply press and hold the Power and Volume Down buttons for about 10 seconds. Once the phone has restarted, release the buttons. This is usually effective in clearing bugs that developed when a system is left running for some time. We suggest that you restart your M10 using this method at least once a week to lessen the chances of bugs.

For some Galaxy M10, there may be a slightly different way to arrive at the same method. Here’s how:

  1. Press and hold the Power + Volume Down buttons for approximately 10 seconds or until the device power cycles. Allow several seconds for the Maintenance Boot Mode screen to appear.
  2. From the Maintenance Boot Mode screen, select Normal Boot. You can use the volume buttons to cycle through the available options and the lower left button (below the volume buttons) to select. Wait for up to 90 seconds for the reset to complete.

Galaxy M10 Instagram won’t load solution #7: Clear cache partition

Android depends on a set of temporary files called system cache to load apps quickly. If this cache gets corrupted or outdated, a device may suddenly lag, freeze, or show signs of slow performance. At other times, uncommon glitches may occur as well as overall performance of the system may also be affected. To ensure that your S10 has good system cache, we suggest that you clear it once every few months. Here’s how to do it:

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  3. When the green Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).
  4. Press the Volume down key several times to highlight ‘wipe cache partition’.
  5. Press Power button to select.
  6. Press the Volume down key until ‘yes’ is highlighted and press the Power button.
  7. When the wipe cache partition is complete, “Reboot system now” is highlighted.
  8. Press the Power key to restart the device.

Galaxy M10 Instagram won’t load solution #8: Reset app preferences

In case there’s a default app that’s been disabled by mistake causing the bug, make sure to reset app preferences.

  1. Open Settings app.
  2. Tap Apps.
  3. Tap on More settings at the upper right (three-dot icon).
  4. Select Reset app preferences.
  5. Restart your S10 and check for the problem.

Galaxy M10 Instagram won’t load solution #9: Check for bad apps

If your Galaxy M10 Instagram won’t load after you installed a new app, that can be cause of the problem. Try to delete it and see what happens.

Other apps may sometimes interfere with Android and with other apps. To check if that’s the case, restart the phone to safe mode. Here’s how to do that:

  1. Press and hold the Power button until the Power off window appears then release.
  2. Touch and hold Power off until the Safe mode prompt appears then release.
  3. To confirm, tap Safe mode.
  4. The process may take up to 30 seconds to complete.
  5. Upon reboot, “Safe mode” appears in the lower-left of the home screen.

Remember that third-party applications are disabled in this mode so what you can use are pre-installed apps. If the touchscreen issue won’t appear on safe mode, that means that the problem is due to a bad app. Uninstall the app you recently installed and see if that will fix it. If the problem remains, use the process of elimination to identify the rogue app. Here’s how:

  1. Boot to safe mode.
  2. Check for the problem.
  3. Once you’ve confirmed that a third party app is to blame, you can start uninstalling apps individually. We suggest that you begin with the most recent ones you added.
  4. After you uninstall an app, restart the phone to normal mode and check for the problem.
  5. If your M10 is still problematic, repeat steps 1-4.

Galaxy M10 Instagram won’t load solution #10: Factory reset

In most cases, Instagram troubles are either fixed by updates or go away on their own. There’s little chance that factory reset may help fix your problem but if you are up to it and want to give it a try, make sure that you create a backup of your personal data first. Factory reset may help if the cause of the problem you’re having is due to a unique bug in the system.

Below are the two methods to factory reset your Galaxy M10:

Method 1: How to hard reset on Samsung Galaxy S10 via Settings Menu

  1. Create a backup of your personal data and remove your Google account.
  2. Open Settings app.
  3. Scroll to and tap General management.
  4. Tap Reset.
  5. Select Factory data reset from the given options.
  6. Read the information then tap Reset to continue.
  7. Tap Delete All to confirm action.

Method 2: How to hard reset on Samsung Galaxy S10 using hardware buttons

  1. If possible, create a backup of your personal data ahead of time. If your problem prevents you from doing that, then simply skip this step.
  2. Also, you want to make sure that you remove your Google account. If your problem prevents you from doing that, then simply skip this step.
  3. Turn off the device. This is important. If you can’t turn it off, you’ll never be able to boot to Recovery Mode. If you are not able to shut the device off regularly via the Power button, wait until the phone’s battery is drained. Then, charge the phone for 30 minutes before booting to Recovery Mode.
  4. Press and hold the Volume Up button and the Bixby button at the same time.
  5. While still holding the Volume Up and Bixby keys, press and hold the Power button.
  6. The Recovery screen menu will now appear. When you see this, release the buttons.
  7. Use the Volume Down button until you are highlighting ‘Wipe data/factory reset.’
  8. Press the Power button to select ‘Wipe data/factory reset.’
  9. Use Volume Down to highlight Yes.
  10. Press the Power button to confirm factory reset.

 


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