How to fix Galaxy S10 won’t install update for Galaxy Store | Galaxy Store won’t update

Keeping default Samsung apps updated is usually a requirement for some apps before they can be installed. This is true for many games like the popular Fortnite. In this post, we show the solutions that a user can do to fix the problem if a Galaxy Store won’t update. Find out the things that you must do below.

Before we proceed, we want to remind you that if you are looking for solutions to your own #Android issue, you can contact us by using the link provided at the bottom of this page. When describing your issue, please be as detailed as possible so we can easily pinpoint a relevant solution. If you can, kindly include the exact error messages you are getting to give us an idea where to start. If you have already tried some troubleshooting steps before emailing us, make sure to mention them so we can skip them in our answers.

Problem: I have a samsung galaxy s10 and i am trying to install Fortnite on it, but for this to happen i need to update GALAXY STORE. But when i do it only says “Installing”. It has been installing for 3 days. What to do?

How to fix Galaxy S10 won’t install update for Galaxy Store | Galaxy Store won’t update

Are you having difficulty updating the Galaxy Store app? This troubleshooting guide should help in fixing that problem. Learn what to do if Galaxy Store won’t update below.

Galaxy Store won’t update fix #1: Perform soft reset

Sometimes, bugs may develop if a device is left running for a long time. To refresh the system and get rid of temporary bugs, try to simulate the effects of a “battery pull” procedure and see how it goes. To do that, simply press and hold the Power and Volume Down buttons for about 10 seconds. Once the phone has restarted, release the buttons. This is usually effective in clearing bugs that developed when a system is left running for some time. We suggest that you restart your S10 using this method at least once a week to lessen the chances of bugs.

For some Galaxy S10, there may be a slightly different way to arrive at the same method. Here’s how:

  1. Press and hold the Power + Volume Down buttons for approximately 10 seconds or until the device power cycles. Allow several seconds for the Maintenance Boot Mode screen to appear.
  2. From the Maintenance Boot Mode screen, select Normal Boot. You can use the volume buttons to cycle through the available options and the lower left button (below the volume buttons) to select. Wait for up to 90 seconds for the reset to complete.

Galaxy Store won’t update fix #2: Force close Galaxy Store

Galaxy Store app is one of the default apps in your Galaxy S10 and it’s generally stable majority of the time. However, in some cases that it does not work properly, it can affect other apps or functionalities, like the one you’re experiencing today. To see if there’s something that you can do about it without doing more advanced steps, you can try to force close it first. This is how it’s done:

  1. On your screen, tap the Recent Apps soft key (the one with three vertical lines on the left of the Home button).
  2. Once the Recent Apps screen is shown, swipe left or right to look for the Settings app. It should be here if you managed to run it previously. Then, swipe up on the app to close it. This should force close it. If it’s not there, simply tap the Close All app to also restart all apps.

Another way to force close an app is this:

  1. Open Settings app.
  2. Tap Apps.
  3. Tap the More settings icon (three-dot icon, upper right).
  4. Tap Show system apps.
  5. Find and tap Galaxy Store app.
  6. Tap Force Stop.

Galaxy Store won’t update fix #3: Update on wifi

By default, Galaxy Store app is set to download updates only when the device is connected to wifi. Make sure that you’re connected to one before hitting the install button again. If you are unable to connect to wifi but wants to download the update via cellular or mobile data instead, make sure to change the setting under the app’s Settings menu first. Here’s how:

  1. Open Galaxy Store app.
  2. Tap More settings icon at the upper right (three dots).
  3. Tap Settings.
  4. Tap Auto update apps.
  5. Select Using Wifi or mobile data.

Galaxy Store won’t update fix #4: Clear Galaxy Store cache

If Galaxy Store still won’t update at this time, the next good thing to do is clear the app’s cache. This is usually effective in fixing bugs that results from incomplete or corrupted app cache. This is how it’s done:

  1. Open Settings app.
  2. Tap Apps.
  3. Tap the More settings icon (three-dot icon, upper right).
  4. Tap Show system apps.
  5. Find and tap Settings app. Depending on your device, there may be two Settings app in this list. Make sure to clear the cache of both of them to be sure.
  6. Tap Storage.
  7. Tap Clear cache button.
  8. Restart the phone and check for the problem.

Galaxy Store won’t update fix #5: Reset Galaxy Store

Clearing of app cache is usually followed by Clear Data option in the same menu. You only want to do this if nothing works after clearing the cache. Here’s how:

  1. Open Settings app.
  2. Tap Apps.
  3. Tap the More settings icon (three-dot icon, upper right).
  4. Tap Show system apps.
  5. Find and tap Settings app. Depending on your device, there may be two Settings app in this list. Make sure to clear the cache of both of them to be sure.
  6. Tap Storage.
  7. Tap Clear data button.
  8. Restart the phone and check for the problem.

Galaxy Store won’t update fix #6: Log out and sign back in to your Samsung account

At other times, Samsung default apps are fixed by doing a simple action: logging out Samsung account, then signing back in. If you haven’t tried this yet, make sure to do if resetting the Galaxy Store app did not work. To log out of your Samsung account:

  1. Open Settings app.
  2. Tap Accounts and backup.
  3. Tap Accounts.
  4. Select Samsung account.
  5. Tap More settings icon (three dots).
  6. Tap Remove account.
  7. Tap Remove to confirm.
  8. Once you’ve removed the account, restart the phone before adding it again.

Galaxy Store won’t update fix #7: Wipe cache partition

Android depends on a set of temporary files called system cache to load apps quickly. If this cache gets corrupted or outdated, a device may suddenly lag, freeze, or show signs of slow performance. At other times, uncommon glitches may occur as well as overall performance of the system may also be affected. To ensure that your S10 has good system cache, we suggest that you clear it once every few months. Here’s how to do it:

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  3. When the green Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).
  4. Press the Volume down key several times to highlight ‘wipe cache partition’.
  5. Press Power button to select.
  6. Press the Volume down key until ‘yes’ is highlighted and press the Power button.
  7. When the wipe cache partition is complete, “Reboot system now” is highlighted.
  8. Press the Power key to restart the device.

Galaxy Store won’t update fix #8: Reset app preferences

In case there’s a default app that’s been disabled by mistake causing the bug, make sure to reset app preferences.

  1. Open Settings app.
  2. Tap Apps.
  3. Tap on More settings at the upper right (three-dot icon).
  4. Select Reset app preferences.
  5. Restart your S10 and check for the problem.

Galaxy Store won’t update fix #9: Check for bad third party app

If Galaxy Store won’t update issue started right after installing a new app, you should delete the app and see if it fixes it. If not, then you continue to troubleshoot for the possibility of a bad third party app issue. To do that, you want to restart the device to safe mode.  Here’s how to do that:

  1. Press and hold the Power button until the Power off window appears then release.
  2. Touch and hold Power off until the Safe mode prompt appears then release.
  3. To confirm, tap Safe mode.
  4. The process may take up to 30 seconds to complete.
  5. Upon reboot, “Safe mode” appears in the lower-left of the home screen.

Remember that third-party applications are disabled in this mode so what you can use are pre-installed apps. If the touchscreen issue won’t appear on safe mode, that means that the problem is due to a bad app. Uninstall the app you recently installed and see if that will fix it. If the problem remains, use the process of elimination to identify the rogue app. Here’s how:

  1. Boot to safe mode.
  2. Check for the problem.
  3. Once you’ve confirmed that a third party app is to blame, you can start uninstalling apps individually. We suggest that you begin with the most recent ones you added.
  4. After you uninstall an app, restart the phone to normal mode and check for the problem.
  5. If your S10 is still problematic, repeat steps 1-4.

Galaxy Store won’t update fix #10: Factory reset

You may have to wipe the phone and return all its software settings to defaults should nothing change all this time. Factory reset is usually effective in fixing software-related troubles. Since the most likely reason for this trouble is software or app, factory reset offers a good chance of fixing this.

Below are the two ways to factory reset your S10:

Method 1: How to hard reset on Samsung Galaxy S10 via Settings Menu

This is the easiest way to wipe your Galaxy S10. all you have to do is to go under Settings menu and follow the steps below. We recommend this method if you have no trouble going under Settings.

  1. Create a backup of your personal data and remove your Google account.
  2. Open Settings app.
  3. Scroll to and tap General management.
  4. Tap Reset.
  5. Select Factory data reset from the given options.
  6. Read the information then tap Reset to continue.
  7. Tap Delete All to confirm action.

Method 2: How to hard reset on Samsung Galaxy S10 using hardware buttons

If your case is that the phone is not booting up, or it boots but Settings menu is inaccessible, this method can be helpful. First, you need to boot the device to Recovery Mode. Once you successfully access Recovery, that’s the time that you begin proper master reset procedure. It may take some tries for you before you can access Recovery so be patient and simply try again.

  1. If possible, create a backup of your personal data ahead of time. If your problem prevents you from doing that, then simply skip this step.
  2. Also, you want to make sure that you remove your Google account. If your problem prevents you from doing that, then simply skip this step.
  3. Turn off the device. This is important. If you can’t turn it off, you’ll never be able to boot to Recovery Mode. If you are not able to shut the device off regularly via the Power button, wait until the phone’s battery is drained. Then, charge the phone for 30 minutes before booting to Recovery Mode.
  4. Press and hold the Volume Up button and the Bixby button at the same time.
  5. While still holding the Volume Up and Bixby keys, press and hold the Power button.
  6. The Recovery screen menu will now appear. When you see this, release the buttons.
  7. Use the Volume Down button until you are highlighting ‘Wipe data/factory reset.’
  8. Press the Power button to select ‘Wipe data/factory reset.’
  9. Use Volume Down to highlight Yes.
  10. Press the Power button to confirm factory reset.

 


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