How to fix Samsung Galaxy S10 Plus with slow performance

When your high-end smartphone like the Samsung Galaxy S10 Plus starts to have slow performance or becomes sluggish, you can almost expect it to be a firmware issue unless your phone shows signs of physical and/or liquid damage. There are also times when such issue is caused by some apps especially heavy or graphics-intensive games. The  best way to know what this problem is all about is to troubleshoot your device.

In this post, I will walk you through in troubleshooting your Samsung Galaxy S10 Plus with slow performance. We will try to consider every possibility and rule them out one by one until we can determine the cause a formulate a solution to fix it. So, if you’re one of the owners of this phone and are currently being bugged by a similar issue, continue reading as this article may be able to help you.

Before anything else, if you have other issues with your device, try to browse through our troubleshooting page as we’ve already addressed several issues with this device. Odds are that we’ve already published a post that tackles similar problems. Try finding issues that have similar symptoms with what you currently have and feel free to use the solutions we’ve suggested. If they don’t work for you or if you still need our help, then fill up our questionnaire and hit submit to contact us.

Troubleshooting Galaxy S10 Plus with slow performance

There’s always something you can do if your phone started to run slow. In troubleshooting your phone, you have to be thorough to know the reason why such problem occurs. With being said, here’s what you need to do about this problem..

First solution: Close apps running in the background and force restart phone

When there are a lot of apps running in the background, you may notice that your phone would become sluggish and slow. It’s because those apps still use the CPU and RAM even if you’re not using them. Close them all and your phone may run faster. Tap the Recent key and then touch Close all. After doing that, force restart your phone to refresh its memory as well as reload all its apps and services. Here’s how it’s done:

  1. Press and hold the volume down key and don’t release it.
  2. While holding the volume button, press and hold the power key as well.
  3. Keep both keys held down together for 15 seconds or until the Galaxy S10+ logo shows on the screen.

Once the device becomes active, continue using your phone and observe closely to know if it’s still has a slow performance. If it’s still sluggish, then move on to the next procedure.

ALSO READ: Fix Samsung Galaxy S10 Plus that turned off and won’t respond

Second solution: Observe your phone while in Safe mode

There are third-party applications that will make your phone run slow. You need to find out if it’s one of those cases and to do so, you simply have to run your Galaxy S10 Plus in safe mode to temporarily disable all third-party applications. It is important that you did this because it will tell you immediately if the poor performance is caused by apps or not. Here’s how your run your phone in safe mode:

  1. Press and hold the power key until power options show.
  2. Tap and hold the Power off option until Safe mode appears.
  3. Touch the Safe mode icon to restart your device.
  4. When your phone boots up, you’ll see the text Safe mode on the lower-left corner of the screen.

Use your phone and observe while it’s in this mode to know if it’s still has slow performance. If it’s still sluggish, then it’s time to troubleshoot the firmware.

Third solution: Wipe cache partition

It is possible that the reason why your phone has a poor performance is because the system cache got corrupted. The next thing you have to do is delete the cache so that it will be replaced with a new one. You can achieve this by rebooting your phone in recovery mode and then wipe the cache partition from there. This is how it’s done:

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  3. When the Galaxy S10+ logo shows, release all three keys.
  4. Your phone will continue to boot into the recovery mode and once it reaches the black screen with blue and yellow texts, you’re ready to proceed to the next step.
  5. Press the Volume down key several times to highlight wipe cache partition.
  6. Press Power key to select.
  7. Press the Volume down key to highlight yes, them and press the Power key to select.
  8. When the wipe cache partition is complete, Reboot system now is highlighted.
  9. Press the Power key to restart the device.

After this procedure, continue your observation to know if your device still has a slow performance because if it still does, then you have to reset your phone.

ALSO READ: What to do if Spotify keeps crashing on your Samsung Galaxy S10 Plus

Fourth solution: Master reset your S10+

After doing the procedures above and your phone is still sluggish or has poor performance, then it’s time to reset your phone. When it comes to fixing problems like this, the reset will definitely make things right again for your device. However, you have to create a backup of your important files and data as they will be deleted especially ones that are saved in your phone’s internal storage. You may move them to your SD card or computer or you can upload them to the cloud. After which, remove your Google and Samsung accounts so that you won’t be locked out of your device after the reset. Here’s how to do the master reset your phone:

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  3. When the Galaxy S10+ logo shows, release all three keys.
  4. Your phone will continue to boot into the recovery mode and once it reaches the black screen with blue and yellow texts, you’re ready to proceed to the next step.
  5. Press the Volume down key several times to highlight ‘wipe data / factory reset’.
  6. Press Power button to select.
  7. Press the Volume down key until ‘Yes — delete all user data’ is highlighted.
  8. Press Power button to select and start the master reset.
  9. When the master reset is complete, ‘Reboot system now’ is highlighted.
  10. Press the Power key to restart the device.

I hope that we’ve been able to help you fix your Samsung Galaxy S10 Plus with slow performance. We would appreciate it if you helped us spread the word so please share this post if you found it helpful. Thank you so much for reading!

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