How to fix Galaxy A50 won’t charge | troubleshoot Galaxy A50 that stops charging

One of the best mid-range phones today, we found the Galaxy A50 quite reliable and impressive for its price. Although just released, we received reports that some users already have charging issues with it though. If you are one of the unfortunate few users who has a Galaxy A50 that has stopped charging, this post is for you. Below are the troubleshooting steps that you must follow to fix your Galaxy A50 that won’t charge.

Before we proceed, we want to remind you that if you are looking for solutions to your own #Android issue, you can contact us by using the link provided at the bottom of this page. When describing your issue, please be as detailed as possible so we can easily pinpoint a relevant solution. If you can, kindly include the exact error messages you are getting to give us an idea where to start. If you have already tried some troubleshooting steps before emailing us, make sure to mention them so we can skip them in our answers.

How to fix Galaxy A50 won’t charge | troubleshoot Galaxy A50 that stops charging

If your Galaxy A50 won’t charge for no obvious reasons, you must do a number of troubleshooting steps to know where the problem is coming from. These are the steps that you should do:

A50 won’t charge fix #1: Check the charging accessories

The first troubleshooting step that you must do in this case is to check if it’s a USB cable or adapter issue. What many smartphone users don’t realize is the fact that USB cables can go bad even if there’s no obvious external damage to them. This is the reason why a lot of people troubleshooting this problem skip to more advanced steps without doing this one basic  thing.

This troubleshooting step is simple. All you need to do is try another charging cable and adapter. If you can’t find one readily, borrow one from a friend or visit your local Google shop so you can use their charging cable or adapter. When borrowing an accessory, make sure that it’s known to be working and an official one.

A50 won’t charge fix #2: Charge in another outlet

Sometimes, charging issues may all come down to a simple wall outlet problem. If you’ve been charging in the same wall outlet since the problem started, there’s a chance that the issue may not be on your device but with the outlet. Try to use another one when charging to see if that will make a difference.

A50 won’t charge fix #3: Check the charging port

The other thing that you want to consider when dealing with this problem is the charging port. This part of your Galaxy A50 is usually exposed to dust, dirt, pocket lint, water, or liquid. By default, Samsung Galaxy devices won’t charge if there’s moisture or liquid in the charging port. Although there’s an error that should usually pops out when you charge with a wet charging port, there may also be times when there’s none. If your A50 won’t charge after you got it wet, make sure to air dry it first. Simply leave it in room temperature for a few hours to allow water to evaporate naturally.

At times, dirt, lint, or bent pins inside the port can cause this problem as well. If you want to see inside the port more clearly, try to use a magnifying tool to examine it. If there’s visible lint or dirt that may prevent the charging cable from making good contact with the system inside, try to use a can of compressed air to clear it out.

A50 won’t charge fix #4: Use a computer to charge

At times, charging a device with a computer can clear a system bug that prevents regular charging using official accessories from working.  When doing this troubleshooting step, make sure that your computer is powered on and has the necessary drivers. Try to install the latest operating system update for your machine if it won’t detect your Galaxy A50.

A50 won’t charge fix #5: Perform soft reset

Should the problem return after rebooting the app itself, the next thing that you want to do is perform a soft reset. This should clear the system and possibly get rid of the bug as well. To do that, simply press and hold the Power and Volume Down buttons for about 10 seconds. Once the phone has restarted, release the buttons. This is usually effective in clearing bugs that developed when a system is left running for some time. We suggest that you restart your A50 using this method at least once a week to lessen the chances of bugs.

For some Galaxy A50, there may be a slightly different way to arrive at the same method. Here’s how:

  1. Press and hold the Power + Volume Down buttons for approximately 10 seconds or until the device power cycles. Allow several seconds for the Maintenance Boot Mode screen to appear.
  2. From the Maintenance Boot Mode screen, select Normal Boot. You can use the volume buttons to cycle through the available options and the lower left button (below the volume buttons) to select. Wait for up to 90 seconds for the reset to complete.

A50 won’t charge fix #6: Charge on Safe Mode

Poorly-coded or bad apps may sometimes interfere with Android and cause problems. If your Galaxy A50 started to act strange or stopped charging after installing a new app, try to delete it and see what happens. If the problem remains, or if you can’t pinpoint the exact app, then you continue to troubleshoot for the possibility of a bad third party app issue. To do that, you want to restart the device to safe mode.  Here’s how to do that:

  1. Press and hold the Power button until the Power off window appears then release.
  2. Touch and hold Power off until the Safe mode prompt appears then release.
  3. To confirm, tap Safe mode.
  4. The process may take up to 30 seconds to complete.
  5. Upon reboot, “Safe mode” appears in the lower-left of the home screen.

Remember that third-party applications are disabled in this mode so what you can use are pre-installed apps. If the touchscreen issue won’t appear on safe mode, that means that the problem is due to a bad app. Uninstall the app you recently installed and see if that will fix it. If the problem remains, use the process of elimination to identify the rogue app. Here’s how:

  1. Boot to safe mode.
  2. Check for the problem.
  3. Once you’ve confirmed that a third party app is to blame, you can start uninstalling apps individually. We suggest that you begin with the most recent ones you added.
  4. After you uninstall an app, restart the phone to normal mode and check for the problem.
  5. If your A50 is still problematic, repeat steps 1-4.

A50 won’t charge fix #7: Reset all settings

In older Galaxy devices, resetting software settings to their factory defaults usually results to a solution. If nothing has changed so far, you should consider clearing all settings. Here’s how:

  1. Open Settings app.
  2. Tap General management.
  3. Tap Reset.
  4. Tap Reset settings.
  5. Tap Reset settings button to confirm.

A50 won’t charge fix #8: Wipe cache partition

Android depends on a set of temporary files called system cache to load apps quickly. If this cache gets corrupted or outdated, a device may suddenly lag, freeze, or show signs of slow performance. At other times, uncommon glitches may occur as well as overall performance of the system may also be affected. To ensure that your S10 has good system cache, we suggest that you clear it once every few months. Here’s how to do it:

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  3. When the green Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).
  4. Press the Volume down key several times to highlight ‘wipe cache partition’.
  5. Press Power button to select.
  6. Press the Volume down key until ‘yes’ is highlighted and press the Power button.
  7. When the wipe cache partition is complete, “Reboot system now” is highlighted.
  8. Press the Power key to restart the device.

A50 won’t charge fix #9: Factory reset

Factory reset is useful in this case if the problem is caused by a software glitch. If your A50 still won’t charge at this time, you should try to wipe the phone with factory reset and see what happens.

Below are the two ways to factory reset your S10:

Method 1: How to hard reset on Samsung Galaxy A50 via Settings Menu

This is the easiest way to wipe your Galaxy A50. all you have to do is to go under Settings menu and follow the steps below. We recommend this method if you have no trouble going under Settings.

  1. Create a backup of your personal data and remove your Google account.
  2. Open Settings app.
  3. Scroll to and tap General management.
  4. Tap Reset.
  5. Select Factory data reset from the given options.
  6. Read the information then tap Reset to continue.
  7. Tap Delete All to confirm action.

Method 2: How to hard reset on Samsung Galaxy A50 using hardware buttons

If your case is that the phone is not booting up, or it boots but Settings menu is inaccessible, this method can be helpful. First, you need to boot the device to Recovery Mode. Once you successfully access Recovery, that’s the time that you begin proper master reset procedure. It may take some tries for you before you can access Recovery so be patient and simply try again.

  1. If possible, create a backup of your personal data ahead of time. If your problem prevents you from doing that, then simply skip this step.
  2. Also, you want to make sure that you remove your Google account. If your problem prevents you from doing that, then simply skip this step.
  3. Turn off the device. This is important. If you can’t turn it off, you’ll never be able to boot to Recovery Mode. If you are not able to shut the device off regularly via the Power button, wait until the phone’s battery is drained. Then, charge the phone for 30 minutes before booting to Recovery Mode.
  4. Press and hold the Volume Up button and the Bixby button at the same time.
  5. While still holding the Volume Up and Bixby keys, press and hold the Power button.
  6. The Recovery screen menu will now appear. When you see this, release the buttons.
  7. Use the Volume Down button until you are highlighting ‘Wipe data/factory reset.’
  8. Press the Power button to select ‘Wipe data/factory reset.’
  9. Use Volume Down to highlight Yes.
  10. Press the Power button to confirm factory reset.

A50 won’t charge fix #10: Repair | Get help from Samsung

Should factory reset fail to fix the problem for you, that means bad hardware is to blame. Visit your local Samsung store or Service Center so your phone will be checked and repaired.

 


Engage with us

If you are one of the users who encounters a problem with your device, let us know. We offer solutions for Android-related problems for free so if you have an issue with your Android device, simply fill in the short questionnaire in this link and we will try to publish our answers in the next posts. We cannot guarantee a quick response so if your issue is time sensitive, please find another way to resolve your problem.

If you find this post helpful, please help us by spreading the word to your friends. TheDroidGuy has social network presence as well so you may want to interact with our community in our Facebook and Google+ pages.