How to fix Facebook has stopped on Galaxy Tab S5e | Facebook keeps crashing

Facebook errors are some of the common bugs in many Android devices. If you encounter Tab S5e Facebook has stopped, find out what you need to fix it below.

Before we proceed, we want to remind you that if you are looking for solutions to your own #Android issue, you can contact us by using the link provided at the bottom of this page. When describing your issue, please be as detailed as possible so we can easily pinpoint a relevant solution. If you can, kindly include the exact error messages you are getting to give us an idea where to start. If you have already tried some troubleshooting steps before emailing us, make sure to mention them so we can skip them in our answers.

How to fix Facebook has stopped on Galaxy Tab S5e | Facebook keeps crashing

If you’re having an issue with Facebook app on your Galaxy Tab S5e, you’ll need to figure out the cause of the bug. This troubleshooting guide will walk you through how to fix Facebook has stopped error on Galaxy Tab S5e.

Tab S5e Facebook has stopped fix #1: Close Facebook app

Facebook app is generally stable most of the time but sometimes, bugs may develop in some devices. If your Tab S5e keeps showing Facebook has stopped error recently, it’s probably due to a minor, temporary bug. Fortunately, a lot of such bugs are fixed quite easily by simply force closing the app. To see if restarting it will help, here’s what you can do:

  1. On your screen, tap the Recent Apps soft key (the one with three vertical lines on the left of the Home button).
  2. Once the Recent Apps screen is shown, swipe left or right to look for the Settings app. It should be here if you managed to run it previously. Then, swipe up on the app to close it. This should force close it. If it’s not there, simply tap the Close All app to also restart all apps.

Another way to force close an app is this:

  1. Open Settings app.
  2. Tap Apps.
  3. Tap the More settings icon (three-dot icon, upper right).
  4. Tap Show system apps.
  5. Find and tap Settings app.
  6. Tap Force Stop.

Tab S5e Facebook has stopped fix #2: Check if there’s any Facebook issue

99% of the time, Facebook app works as it’s supposed to. Its developer ensures that it remains that way as billions of users expect the app to work. However, Facebook app is not perfect and from to time, there maybe problems that even the best developers can’t prevent. If Facebook has recently become buggy, there may be an explanation for it out there. Try to do a quick Google search to see if there’s any known Facebook issue going on. Facebook usually acknowledge problems that affects significant number of users so you may get your solution or estimate of when the issue will be resolved.

Tab S5e Facebook has stopped fix #3: Update Facebook and other apps

The Tab S5e is designed to automatically download and install app updates but just in case your Facebook is not yet updated, we suggest that you manually check it in Play Store app. Once you’ve updated Facebook, make sure to also update the rest of your apps to lessen the chances of bugs from developing.

To check for app updates:

  1. Open Play Store app.
  2. Tap More settings icon (at the upper left).
  3. Tap My apps & games.
  4. Tap Update all button.

Tab S5e Facebook has stopped fix #4: Update Android

An outdated Android OS can also cause problems with other apps. Make sure that you install any available software update there is. To check for Android or system update:

  1. Open Settings app.
  2. Tap Software update.
  3. Tap Download and install.
  4. Wait for the device to check for updates.
  5. Install the update. If there’s no new update, your phone should tell you so.

Tab S5e Facebook has stopped fix #5: Force restart your Tablet

If your Tab S5e continues to show Facebook has stopped error at this point, your next step is to restart the device. This should clear the system and possibly get rid of the bug as well. To do that, simply press and hold the Power and Volume Down buttons for about 10 seconds. Once the phone has restarted, release the buttons. This is usually effective in clearing bugs that developed when a system is left running for some time. We suggest that you restart your Tab S5e using this method at least once a week to lessen the chances of bugs.

For some Galaxy Tab S5e, there may be a slightly different way to arrive at the same method. Here’s how:

  1. Press and hold the Power + Volume Down buttons for approximately 10 seconds or until the device power cycles. Allow several seconds for the Maintenance Boot Mode screen to appear.
  2. From the Maintenance Boot Mode screen, select Normal Boot. You can use the volume buttons to cycle through the available options and the lower left button (below the volume buttons) to select. Wait for up to 90 seconds for the reset to complete.

Tab S5e Facebook has stopped fix #6: Delete Facebook cache

Clearing the cache of a problem app is another basic troubleshooting step that you can do in this situation. Learn how to do it below.

  1. Open Settings app.
  2. Tap Apps.
  3. Tap the More settings icon (three-dot icon, upper right).
  4. Tap Show system apps.
  5. Find and tap Facebook app.
  6. Tap Storage.
  7. Tap Clear cache button.
  8. Restart the phone and check for the problem.

Tab S5e Facebook has stopped fix #7: Reset Facebook app

If Facebook has stopped bug on your Tab S5e remains, you must follow the previous step through with clearing the app’s data. This will reset the app to its defaults. Here’s how:

  1. Open Settings app.
  2. Tap Apps.
  3. Tap the More settings icon (three-dot icon, upper right).
  4. Tap Show system apps.
  5. Find and tap Facebook app.
  6. Tap Storage.
  7. Tap Clear data button.
  8. Restart the phone and check for the problem.

Tab S5e Facebook has stopped fix #8: Reinstall Facebook

If Facebook  is not part of the preinstalled apps (those that came with the OS), you can also try to reinstall it to see what happens. To do that, you want to delete it first, then reinstall it from the Play Store.

Tab S5e Facebook has stopped fix #9: Check Facebook on Safe Mode

If Tab S5e Facebook keeps crashing issue happened right after installing a new app, you should delete the app and see if it fixes it. If not, then you continue to troubleshoot for the possibility of a bad third party app issue. To do that, you want to restart the device to safe mode.  Here’s how to do that:

  1. Press and hold the Power button until the Power off window appears then release.
  2. Touch and hold Power off until the Safe mode prompt appears then release.
  3. To confirm, tap Safe mode.
  4. The process may take up to 30 seconds to complete.
  5. Upon reboot, “Safe mode” appears in the lower-left of the home screen.

Remember that third-party applications are disabled in this mode so what you can use are pre-installed apps. If the touchscreen issue won’t appear on safe mode, that means that the problem is due to a bad app. Uninstall the app you recently installed and see if that will fix it. If the problem remains, use the process of elimination to identify the rogue app. Here’s how:

  1. Boot to safe mode.
  2. Check for the problem.
  3. Once you’ve confirmed that a third party app is to blame, you can start uninstalling apps individually. We suggest that you begin with the most recent ones you added.
  4. After you uninstall an app, restart the phone to normal mode and check for the problem.
  5. If your Tab S5e is still problematic, repeat steps 1-4.

Tab S5e Facebook has stopped fix #10: Reset app preferences

Some apps require that certain set of apps or system apps must be running in order to work properly. Facebook does not work on its own. It actually needs to work with other system apps for it to do what it’s supposed to do. If one of these default system apps are disabled for some reason, apps that need it may not work properly. To ensure that all default apps are set up correctly, you can do the following:

  1. Open Settings app.
  2. Tap Apps.
  3. Tap on More settings at the upper right (three-dot icon).
  4. Select Reset app preferences.
  5. Restart your Tab S5e and check for the problem.

Tab S5e Facebook has stopped fix #11: Wipe cache partition

Android depends on a set of temporary files called system cache to load apps quickly. If this cache gets corrupted or outdated, a device may suddenly lag, freeze, or show signs of slow performance. At other times, uncommon glitches may occur as well as overall performance of the system may also be affected. To ensure that your S10 has good system cache, we suggest that you clear it once every few months. Here’s how to do it:

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  3. When the green Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).
  4. Press the Volume down key several times to highlight ‘wipe cache partition’.
  5. Press Power button to select.
  6. Press the Volume down key until ‘yes’ is highlighted and press the Power button.
  7. When the wipe cache partition is complete, “Reboot system now” is highlighted.
  8. Press the Power key to restart the device.

Tab S5e Facebook has stopped fix #12: Factory reset

Facebook has stopped is a generic error and it doesn’t really tell much as regards the exact cause of the bug. If you’ve already exhausted every suggestion above and it remains, you should consider wiping the device to see if there’s a software glitch causing it. This is a bit of stretch since majority of the time, the problem goes away on its own, but wiping your device is not a bad idea in this situation. If you’re okay with factory reset, we say you go ahead. Just make sure that you create a copy of your personal data first before you do it. Below are the two ways to factory reset your S10:

Method 1: How to hard reset on Samsung Galaxy S10 via Settings Menu

This is the easiest way to wipe your Galaxy S10. all you have to do is to go under Settings menu and follow the steps below. We recommend this method if you have no trouble going under Settings.

  1. Create a backup of your personal data and remove your Google account.
  2. Open Settings app.
  3. Scroll to and tap General management.
  4. Tap Reset.
  5. Select Factory data reset from the given options.
  6. Read the information then tap Reset to continue.
  7. Tap Delete All to confirm action.

Method 2: How to hard reset on Samsung Galaxy S10 using hardware buttons

If your case is that the phone is not booting up, or it boots but Settings menu is inaccessible, this method can be helpful. First, you need to boot the device to Recovery Mode. Once you successfully access Recovery, that’s the time that you begin proper master reset procedure. It may take some tries for you before you can access Recovery so be patient and simply try again.

  1. If possible, create a backup of your personal data ahead of time. If your problem prevents you from doing that, then simply skip this step.
  2. Also, you want to make sure that you remove your Google account. If your problem prevents you from doing that, then simply skip this step.
  3. Turn off the device. This is important. If you can’t turn it off, you’ll never be able to boot to Recovery Mode. If you are not able to shut the device off regularly via the Power button, wait until the phone’s battery is drained. Then, charge the phone for 30 minutes before booting to Recovery Mode.
  4. Press and hold the Volume Up button and the Bixby button at the same time.
  5. While still holding the Volume Up and Bixby keys, press and hold the Power button.
  6. The Recovery screen menu will now appear. When you see this, release the buttons.
  7. Use the Volume Down button until you are highlighting ‘Wipe data/factory reset.’
  8. Press the Power button to select ‘Wipe data/factory reset.’
  9. Use Volume Down to highlight Yes.
  10. Press the Power button to confirm factory reset.

Tab S5e Facebook has stopped fix #13: Submit bug report

The last thing that you can do if factory reset won’t work is to report the trouble Facebook itself. This depends though if you are able to do without the app crashing on you. If it’s possible though, simply go under the app’s settings menu > Help & support > Report a problem. Doing this won’t give you immediate solution but it should help in creating a ticket for the problem you’re having.

 


Engage with us

If you are one of the users who encounters a problem with your device, let us know. We offer solutions for Android-related problems for free so if you have an issue with your Android device, simply fill in the short questionnaire in this link and we will try to publish our answers in the next posts. We cannot guarantee a quick response so if your issue is time sensitive, please find another way to resolve your problem.

If you find this post helpful, please help us by spreading the word to your friends. TheDroidGuy has social network presence as well so you may want to interact with our community in our Facebook and Google+ pages.