How to fix Galaxy Tab S5e Camera has stopped | troubleshooting camera problems

One of the selling points of the Galaxy Tab S5e is the amazing quality of its cameras. It showcases a unique camera setup for a Samsung Galaxy device on top of the flawless camera software. However, some users have reported to us that they experience their camera app stopping for no obvious reason recently. If you have a Galaxy Tab S5e Camera has stopped error and you don’t know how to troubleshoot it, this article should help. Find out how to fix the problem below.

Before we proceed, we want to remind you that if you are looking for solutions to your own #Android issue, you can contact us by using the link provided at the bottom of this page. When describing your issue, please be as detailed as possible so we can easily pinpoint a relevant solution. If you can, kindly include the exact error messages you are getting to give us an idea where to start. If you have already tried some troubleshooting steps before emailing us, make sure to mention them so we can skip them in our answers.

How to fix Galaxy Tab S5e Camera has stopped | troubleshooting camera problems

Troubleshooting Galaxy Tab S5e Camera has stopped bug is not simple. There’s a number of troubleshooting steps that you must do in order to fix it. Check out the troubleshooting steps that you must do in this article.

Galaxy Tab S5e Camera has stopped fix #1: Force quit Camera app

The very first thing that you want to do when facing “Unfortunately, Camera has stopped” error is to close the camera app. Once you’ve opened an app, it stays running in the background and overtime, may develop a temporary bug. To see if a minor bug is to blame, make sure to force quit the app before using it again. Here’s how:

  1. On your screen, tap the Recent Apps soft key (the one with three vertical lines on the left of the Home button).
  2. Once the Recent Apps screen is shown, swipe left or right to look for the Instagram app. It should be here if you managed to run it previously. Then, swipe up on the app to close it. This should force close it. If it’s not there, simply tap the Close All app to also restart all apps.

Another way to force close an app is this:

  1. Open Settings app.
  2. Tap Apps.
  3. Tap the More settings icon (three-dot icon, upper right).
  4. Tap Show system apps.
  5. Find and tap the camera app.
  6. Tap Force Stop.

If both of these procedures won’t help in fixing the bug, proceed to the rest of the troubleshooting below.

Galaxy Tab S5e Camera has stopped fix #2: Update Camera app

Some app bugs may only be fixed by changing some codes. If you are getting the Galaxy Tab S5e Camera has stopped error out of the blue, that can be caused by inefficient code. Make sure to check for an update for the app to fix it. If the problem is known to Samsung, there may alrady be an update for it. Updating the default camera app is easy. Here’s how:

  1. Open Camera app.
  2. Tap Settings icon (cog at the upper left).
  3. Scroll down to the bottom and tap About Camera.
  4. Tap Update. If there’s no Update button, that means the app is running the latest version.

Galaxy Tab S5e Camera has stopped fix #3: Reset camera settings

If the first two steps above has not helped, your next move is to reset the camera settings. This returns all settings to their factory state. If there’s a misconfiguration that prevents the app from working normally, this might help. These are the steps to do:

  1. Open Camera app.
  2. Tap Setting icon (gear icon at the upper left).
  3. Scroll down to the bottom and tap Reset settings.
  4. Tap RESET to confirm.

Galaxy Tab S5e Camera has stopped fix #4: Restart the device

You should kick off your troubleshooting by making sure that you refresh the system. This should clear the system and possibly get rid of the bug as well. To do that, simply press and hold the Power and Volume Down buttons for about 10 seconds. Once the phone has restarted, release the buttons. This is usually effective in clearing bugs that developed when a system is left running for some time. We suggest that you restart your Tab S5e using this method at least once a week to lessen the chances of bugs.

For some Galaxy Tab S5e, there may be a slightly different way to arrive at the same method. Here’s how:

  1. Press and hold the Power + Volume Down buttons for approximately 10 seconds or until the device power cycles. Allow several seconds for the Maintenance Boot Mode screen to appear.
  2. From the Maintenance Boot Mode screen, select Normal Boot. You can use the volume buttons to cycle through the available options and the lower left button (below the volume buttons) to select. Wait for up to 90 seconds for the reset to complete.

Galaxy Tab S5e Camera has stopped fix #5: Clear data of camera app

Another troubleshooting step that you can directly do for the camera app is to clear its data. This will return the app to its factory form, which can be more stable than the current state it is in. Here are the steps to clear the data of your camera app:

  1. Open Settings app.
  2. Tap Apps.
  3. Tap the More settings icon (three-dot icon, upper right).
  4. Tap Show system apps.
  5. Find and tap the Instagram app.
  6. Tap Storage.
  7. Tap Clear data button.

Galaxy Tab S5e Camera has stopped fix #6: Wipe cache partition

In order to load apps quickly, Android stores frequently used items like website links, images, videos, ads, among others in a part in internal storage called cache partition. Sometimes, these items collectively called system cache may get outdated or corrupted causing performance problems or bugs. To ensure that you phone runs efficiently and the cache in top shape, you want to regularly clear the cache partition (about once every few months). When dealing with any app issue, this can also be one of the troubleshooting steps. Here’s how to do it

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  3. When the green Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).
  4. Press the Volume down key several times to highlight ‘wipe cache partition’.
  5. Press Power button to select.
  6. Press the Volume down key until ‘yes’ is highlighted and press the Power button.
  7. When the wipe cache partition is complete, “Reboot system now” is highlighted.
  8. Press the Power key to restart the device.

Galaxy Tab S5e Camera has stopped fix #7: Reset app preferences

Camera app uses other apps and default services in order to work. If one or a number of these default apps are disabled by mistake, it may cause problems. To ensure that all default apps and services are up-and-running, here’s what you can do:

  1. Open Settings app.
  2. Tap Apps.
  3. Tap on More settings at the upper right (three-dot icon).
  4. Select Reset app preferences.
  5. Restart your Tab S5e and check for the problem.

Galaxy Tab S5e Camera has stopped fix #8: Check for rogue apps

Camera app bugs can sometimes be the direct result of having a bad third party app installed. To check, boot your phone to Safe Mode and observe how camera works. Only pre-installed apps will be allowed to run on safe mode so if camera app won’t crash, or if Camera has stopped bug won’t show, that’s an indication of bad app problem.

Here are the steps to reboot your phone to safe mode:

  1. Press and hold the Power button until the Power off window appears then release.
  2. Touch and hold Power off until the Safe mode prompt appears then release.
  3. To confirm, tap Safe mode.
  4. The process may take up to 30 seconds to complete.
  5. Upon reboot, “Safe mode” appears in the lower-left of the home screen.

Remember that third-party applications are disabled in this mode so what you can use are pre-installed apps. If the touchscreen issue won’t appear on safe mode, that means that the problem is due to a bad app. Uninstall the app you recently installed and see if that will fix it. If the problem remains, use the process of elimination to identify the rogue app. Here’s how:

  1. Boot to safe mode.
  2. Check for the problem.
  3. Once you’ve confirmed that a third party app is to blame, you can start uninstalling apps individually. We suggest that you begin with the most recent ones you added.
  4. After you uninstall an app, restart the phone to normal mode and check for the problem.
  5. If your Tab S5e is still problematic, repeat steps 1-4.

Galaxy Tab S5e Camera has stopped fix #9: factory reset

The most effective solution for Galaxy Tab S5e Camera has stopped error that we know so far is factory reset. Also known as hard reset or master reset, this procedure, as the name suggests, will return all software settings to their defaults. It’s mostly used to diagnose and fix software errors. Try it to fix your own issue.

Below are the two ways to factory reset:

Method 1: How to hard reset on Samsung Galaxy S10 via Settings Menu

  1. Create a backup of your personal data and remove your Google account.
  2. Open Settings app.
  3. Scroll to and tap General management.
  4. Tap Reset.
  5. Select Factory data reset from the given options.
  6. Read the information then tap Reset to continue.
  7. Tap Delete All to confirm action.

Method 2: How to hard reset on Samsung Galaxy S10 using hardware buttons

  1. If possible, create a backup of your personal data ahead of time. If your problem prevents you from doing that, then simply skip this step.
  2. Also, you want to make sure that you remove your Google account. If your problem prevents you from doing that, then simply skip this step.
  3. Turn off the device. This is important. If you can’t turn it off, you’ll never be able to boot to Recovery Mode. If you are not able to shut the device off regularly via the Power button, wait until the phone’s battery is drained. Then, charge the phone for 30 minutes before booting to Recovery Mode.
  4. Press and hold the Volume Up button and the Bixby button at the same time.
  5. While still holding the Volume Up and Bixby keys, press and hold the Power button.
  6. The Recovery screen menu will now appear. When you see this, release the buttons.
  7. Use the Volume Down button until you are highlighting ‘Wipe data/factory reset.’
  8. Press the Power button to select ‘Wipe data/factory reset.’
  9. Use Volume Down to highlight Yes.
  10. Press the Power button to confirm factory reset.

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