How to fix Galaxy M30 can’t send text message | won’t send SMS

Being unable to send a text message can be one of the frustrating problems for a smartphone user. If your Galaxy M30 can’t send text message and you don’t know how to fix it, this post should help.

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How to fix Galaxy M30 can’t send text message | won’t send SMS

Are you having an issue with your Galaxy M30 sending SMS? This troubleshooting guide should help you fix Galaxy M30 can’t send text message issue.

M30 can’t send text message fix #1: Confirm network is working

Text messaging or SMS will not work if cellular network is down. Make sure that your device shows that there’s a signal and that the strength is good (at least 3 bars). If there’s 1 or 2 bars only, it’s possible that you may be in a poorly covered area. If you are located in a poorly covered area, try to move in an open field where you get better signal and see if that will help.

M30 can’t send text message fix #2: Take note of error message

Is there an error message that shows up when sending of texts fail? Make sure to take note of any error and do a quick Google search about it. If you’re lucky and the error is known, there may be an online solution that you can try. Remember, some texting errors can be specific to a carrier so you may have to refer to them if you can’t find any online fix.

M30 can’t send text message fix #3: Confirm voice calling works

Text messaging and voice calling usually work in the same network mode. If you have trouble making or receiving a call, then that can be an indication of a network issue. Try making a call and see if it’s working. If not, get help from your network operator.

M30 can’t send text message fix #4: Force quit messaging app

If your Galaxy M30 can’t send text message keeps for no apparent reason, the first troubleshooting step that you can do is force close the messaging app. This gets rid of minor, temporary bugs that may have developed over time. There are two ways to close any app on your device. Below are ways to do each of them.

  1. On your screen, tap the Recent Apps soft key (the one with three vertical lines on the left of the Home button).
  2. Once the Recent Apps screen is shown, swipe left or right to look for the Settings app. It should be here if you managed to run it previously. Then, swipe up on the app to close it. This should force close it. If it’s not there, simply tap the Close All app to also restart all apps.

Another way to force close an app is this:

  1. Open Settings app.
  2. Tap Apps.
  3. Tap the More settings icon (three-dot icon, upper right).
  4. Tap Show system apps.
  5. Find and tap Settings app.
  6. Tap Force Stop.

M30 can’t send text message fix #5: Clear messaging app cache

Clearing the cache of a problem app is another basic troubleshooting step that you can do in this situation. Learn how to do it below.

  1. Open Settings app.
  2. Tap Apps.
  3. Tap the More settings icon (three-dot icon, upper right).
  4. Tap Show system apps.
  5. Find and tap appropriate app.
  6. Tap Storage.
  7. Tap Clear cache button.
  8. Restart the phone and check for the problem.

M30 can’t send text message fix #6: Reset messaging app

If your Galaxy M30 still can’t send text message, you must follow the previous step through with clearing the app’s data. This will reset the app to its defaults. Here’s how:

  1. Open Settings app.
  2. Tap Apps.
  3. Tap the More settings icon (three-dot icon, upper right).
  4. Tap Show system apps.
  5. Find and tap appropriate app.
  6. Tap Storage.
  7. Tap Clear data button.
  8. Restart the phone and check for the problem.

M30 can’t send text message fix #7:  Perform soft reset

Another solution that you can do is to refresh the system by restarting it. This should clear the system and possibly get rid of the bug as well. To do that, simply press and hold the Power and Volume Down buttons for about 10 seconds. Once the phone has restarted, release the buttons. This is usually effective in clearing bugs that developed when a system is left running for some time. We suggest that you restart your Galaxy M30 using this method at least once a week to lessen the chances of bugs.

For some Galaxy Galaxy M30, there may be a slightly different way to arrive at the same method. Here’s how:

  1. Press and hold the Power + Volume Down buttons for approximately 10 seconds or until the device power cycles. Allow several seconds for the Maintenance Boot Mode screen to appear.
  2. From the Maintenance Boot Mode screen, select Normal Boot. You can use the volume buttons to cycle through the available options and the lower left button (below the volume buttons) to select. Wait for up to 90 seconds for the reset to complete.

M30 can’t send text message fix #8: Confirm Message Center Number is correct

Message Center Number is an important information that makes possible getting and sending of SMS and MMS. If MCN is incorrect on your device, it won’t be able to send a text message though it can continue to receive them without problems. Usually, the MCN is set automatically once you insert a SIM card to a GSM device. For CDMA phones, this is usually pre-set by the carrier. Just in case this has never happened, you can manually check the MCN by doing these steps:

  1. Open your Messages app.
  2. Tap More settings (three-dot icon) at the upper right.
  3. Select Settings.
  4. Tap More settings.
  5. Tap Text messages.
  6. Tap Message center.
  7. If you don’t know the correct MCN, be sure to ask your carrier about it.

M30 can’t send text message fix #9: Delete old messages

Sometimes, deleting old, buggy conversation thread can help. If you have a lot of old conversations, delete some of them before sending new messages.

If you’re only having trouble sending to a particular contact, delete that particular conversation and try sending again.

M30 can’t send text message fix #10: Reset network settings

If the problem still remains at this time, make sure to reset all network settings. This is one of the important troubleshooting steps for any network trouble in a Galaxy device. Below are the steps that you must do:

  1. From the Home screen, swipe up on an empty spot to open the Apps tray.
  2. Tap General Management > Reset > Reset network settings.
  3. Tap Reset settings.
  4. If you have set up a PIN, enter it.
  5. Tap Reset settings. Once complete a confirmation window will appear.

M30 can’t send text message fix #11: Refresh system cache

Android uses system cache to load apps and services quickly. This cache can sometimes get corrupted resulting to problems. To ensure that your S8 uses fresh cache, don’t forget to clear the cache partition. Here’s how to do that:

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  3. When the Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).
  4. Press the Volume down key to highlight “wipe cache partition.”
  5. Press the Power key to select.
  6. Press the Volume down key to highlight “yes” and press the Power key to select.
  7. When the wipe cache partition is complete, “Reboot system now” is highlighted.
  8. Press the Power key to restart the device.

M30 can’t send text message fix #12: Check for bad third party app

If your  Galaxy M30 can’t send text message issue right after installing a new app, you should delete the app and see if it fixes it. If not, then you continue to troubleshoot for the possibility of a bad third party app issue. To do that, you want to restart the device to safe mode.  Here’s how to do that:

  1. Press and hold the Power button until the Power off window appears then release.
  2. Touch and hold Power off until the Safe mode prompt appears then release.
  3. To confirm, tap Safe mode.
  4. The process may take up to 30 seconds to complete.
  5. Upon reboot, “Safe mode” appears in the lower-left of the home screen.

Remember that third-party applications are disabled in this mode so what you can use are pre-installed apps. If the touchscreen issue won’t appear on safe mode, that means that the problem is due to a bad app. Uninstall the app you recently installed and see if that will fix it. If the problem remains, use the process of elimination to identify the rogue app. Here’s how:

  1. Boot to safe mode.
  2. Check for the problem.
  3. Once you’ve confirmed that a third party app is to blame, you can start uninstalling apps individually. We suggest that you begin with the most recent ones you added.
  4. After you uninstall an app, restart the phone to normal mode and check for the problem.
  5. If your Galaxy M30 is still problematic, repeat steps 1-4.

M30 can’t send text message fix #13:  Factory reset

Factory reset is normally not recommended for this type of issue but if nothing has changed so far, you may consider wiping the device to return the software settings to defaults.There’s no guarantee that this troubleshooting step will help. Factory reset is usually a hassle for most people since you’ll be returning all software settings to defaults. If you’re okay with that, then go ahead. Just remember to back your personal data up before doing any of the methods to wipe your phone.

Below are the two ways to factory reset your S10:

Method 1: How to hard reset on Samsung Galaxy S10 via Settings Menu

This is the easiest way to wipe your Galaxy S10. all you have to do is to go under Settings menu and follow the steps below. We recommend this method if you have no trouble going under Settings.

  1. Create a backup of your personal data and remove your Google account.
  2. Open Settings app.
  3. Scroll to and tap General management.
  4. Tap Reset.
  5. Select Factory data reset from the given options.
  6. Read the information then tap Reset to continue.
  7. Tap Delete All to confirm action.

Method 2: How to hard reset on Samsung Galaxy S10 using hardware buttons

If your case is that the phone is not booting up, or it boots but Settings menu is inaccessible, this method can be helpful. First, you need to boot the device to Recovery Mode. Once you successfully access Recovery, that’s the time that you begin proper master reset procedure. It may take some tries for you before you can access Recovery so be patient and simply try again.

  1. If possible, create a backup of your personal data ahead of time. If your problem prevents you from doing that, then simply skip this step.
  2. Also, you want to make sure that you remove your Google account. If your problem prevents you from doing that, then simply skip this step.
  3. Turn off the device. This is important. If you can’t turn it off, you’ll never be able to boot to Recovery Mode. If you are not able to shut the device off regularly via the Power button, wait until the phone’s battery is drained. Then, charge the phone for 30 minutes before booting to Recovery Mode.
  4. Press and hold the Volume Up button and the Bixby button at the same time.
  5. While still holding the Volume Up and Bixby keys, press and hold the Power button.
  6. The Recovery screen menu will now appear. When you see this, release the buttons.
  7. Use the Volume Down button until you are highlighting ‘Wipe data/factory reset.’
  8. Press the Power button to select ‘Wipe data/factory reset.’
  9. Use Volume Down to highlight Yes.
  10. Press the Power button to confirm factory reset.

M30 can’t send text message fix #14: Get help from your carrier

Instead of doing a factory reset, you can go ahead and directly get help from your network operator. There may be an account or network issue that you’re not aware of. As a paying customer, it’s their responsibility to help you find a fix for this issue.

 


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