How to fix Galaxy A80 Instagram keeps crashing | Solution to Instagram has stopped error

Are you having a problem with your Instagram app on your new Galaxy A80? This troubleshooting article should help. Find out the solutions that you can do to fix Galaxy A80 Instagram keeps crashing.

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How to fix Galaxy A80 Instagram keeps crashing | Solution to Instagram has stopped error

If you find your Galaxy A80 Instagram keeps crashing, learn how to deal with it by following the steps below.

A80 Instagram keeps crashing fix #1: Check for online solutions

Facebook and its family of apps that include Instagram are generally stable most of the time. However, if you have trouble with Instagram on your Galax A80 lately, the very first thing that you want to do is to check if there’s an on-going issue. Known bugs with Instagram app are usually fixed. Facebook does not want billions of their Instagram users around the world to find the app buggy. If Instagram keeps crashing on your Galaxy A80, try doing a quick Google search to see if there’s any known online solution for it.

A80 Instagram keeps crashing fix #2: Restart Instagram

The next move that you want to do in this case is to force close Instagram app. This can sometimes fix issues due to minor or temporary bugs that may have developed. This is how it’s done:

  1. On your screen, tap the Recent Apps soft key (the one with three vertical lines on the left of the Home button).
  2. Once the Recent Apps screen is shown, swipe left or right to look for the Instagram app. It should be here if you managed to run it previously. Then, swipe up on the app to close it. This should force close it. If it’s not there, simply tap the Close All app to also restart all apps.

Another way to force close an app is this:

  1. Open Settings app.
  2. Tap Apps.
  3. Tap the More settings icon (three-dot icon, upper right).
  4. Tap Show system apps.
  5. Find and tap the Instagram app.
  6. Tap Force Stop.

A80 Instagram keeps crashing fix #3: Update Instagram

Keeping apps up-to-date is one of the effective ways to fix bugs. By default, Instagram app is designed to automatically download updates. However, if you’ve been holding off updates for apps for some time now, make sure that you update Instagram to see if that will help.

A80 Instagram keeps crashing fix #4: Force reboot device

Minor problems caused by temporary bugs usually go away after restarting a device. If you haven’t tried it yet be sure to do so.

In restarting, we suggest that you simulate the effects of a “battery pull” rather than do a usual restart. This will ensure that the device is refreshed and its RAM cleared. To do that, simply press and hold the Power and Volume Down buttons for about 10 seconds. Once the phone has restarted, release the buttons. This is usually effective in clearing bugs that developed when a system is left running for some time. We suggest that you restart your A80 using this method at least once a week to lessen the chances of bugs.

For some Galaxy A80, there may be a slightly different way to arrive at the same method. Here’s how:

  1. Press and hold the Power + Volume Down buttons for approximately 10 seconds or until the device power cycles. Note: Allow several seconds for the Maintenance Boot Mode screen to appear.
  2. From the Maintenance Boot Mode screen, select Normal Boot. Note: Utilize the volume buttons to cycle through the available options and the lower left button (below the volume buttons) to select. Also, allow up to 90 seconds for the reset to complete.

A80 Instagram keeps crashing fix #5: Clear Instagram cache

Another way to directly deal with the app is by clearing its cache. Delete the cache of your Instagram app with these steps:

  1. Open Settings app.
  2. Tap Apps.
  3. Tap the More settings icon (three-dot icon, upper right).
  4. Tap Show system apps.
  5. Find and tap the Instagram app.
  6. Tap Storage.
  7. Tap Clear cache button.

A80 Instagram keeps crashing fix #6: Reset or reinstall Instagram

Should clearing the app’s cache won’t help, your next move would be to return the app to its defaults by clearing its data. Doing so will return the Instagram app to its factory settings so you’ll have to sign back in to your account before you can use it again.

  1. Open Settings app.
  2. Tap Apps.
  3. Tap the More settings icon (three-dot icon, upper right).
  4. Tap Show system apps.
  5. Find and tap the Instagram app.
  6. Tap Storage.
  7. Tap Clear data button.

A80 Instagram keeps crashing fix #7: Refresh system cache

In order to load apps quickly, Android stores frequently used items like website links, images, videos, ads, among others in a part in internal storage called cache partition. Sometimes, these items collectively called system cache may get outdated or corrupted causing performance problems or bugs. To ensure that you phone runs efficiently and the cache in top shape, you want to regularly clear the cache partition (about once every few months). When dealing with any app issue, this can also be one of the troubleshooting steps. Here’s how to do it

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  3. When the green Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).
  4. Press the Volume down key several times to highlight ‘wipe cache partition’.
  5. Press Power button to select.
  6. Press the Volume down key until ‘yes’ is highlighted and press the Power button.
  7. When the wipe cache partition is complete, “Reboot system now” is highlighted.
  8. Press the Power key to restart the device.

A80 Instagram keeps crashing fix #8: Reset app preferences

Most apps don’t work alone and they require default or system apps to properly do their task. In the event that some default apps may be disabled, you want to reset app preferences to correct this. Here’s how it’s done:

  1. Open Settings app.
  2. Tap Apps.
  3. Tap on More settings at the upper right (three-dot icon).
  4. Select Reset app preferences.
  5. Restart your S10 and check for the problem.

A80 Instagram keeps crashing fix #9: Reset network settings

Sometimes, apps that require internet connection to work may encounter problems when a device’s network settings is not set up correctly. To ensure that your Galaxy A80 has the correct network settings, you can reset the network settings with these steps:

  1. On the Home screen, tap Apps icon.
  2. Open Settings app.
  3. Tap General management.
  4. Tap Reset.
  5. Tap Reset network settings.
  6. Tap Reset settings to confirm.

A80 Instagram keeps crashing fix #10: Observe on Safe Mode

Some third party apps may cause problems with other apps or with Android. To check if that’s the case, try to restart the phone to safe mode. This can only work though if your Instagram app came with the Operating System (pre-installed). If you added the app after setting your A80, then simply skip this suggestion.

Follow these steps to put your Tab S5e to safe mode:

  1. Turn the device off.
  2. Press and hold the Power key past the model name screen.
  3. When “SAMSUNG” appears on the screen, release the Power key.
  4. Immediately after releasing the Power key, press and hold the Volume down key.
  5. Continue to hold the Volume down key until the device finishes restarting.
  6. Safe mode will display in the bottom left corner of the screen.
  7. Release the Volume down key when you see Safe Mode.
  8. Once on safe mode, try to charge the phone for at least 30 minutes and see what happens.

Remember, this troubleshooting step only covers third party apps. All preinstalled apps will continue to run on safe mode. If Instagram works normally and won’t crash on regular mode, you must narrow down the suspect apps using elimination method. Here’s how:

  1. Boot to safe mode.
  2. Check for the problem.
  3. Once you’ve confirmed that a third party app is to blame, you can start uninstalling apps individually. We suggest that you begin with the most recent ones you added.
  4. After you uninstall an app, restart the phone to normal mode and check for the problem.
  5. If your Galaxy A80  is still problematic, repeat steps 1-4.

A80 Instagram keeps crashing fix #11: Factory reset

The final troubleshooting step that you can do is to return all software settings to their defaults. If the cause of the problem is software in nature, factory reset might help. Be sure to do this solution after you create a backup of your personal data.

Below are the two ways to factory reset your Tab S5e:

Method 1: How to hard reset on Samsung Galaxy Tab S5e via Settings Menu

This is the easiest way to wipe your Galaxy Tab S5e. all you have to do is to go under Settings menu and follow the steps below. We recommend this method if you have no trouble going under Settings.

  1. Create a backup of your personal data and remove your Google account.
  2. Open Settings app.
  3. Scroll to and tap General management.
  4. Tap Reset.
  5. Select Factory data reset from the given options.
  6. Read the information then tap Reset to continue.
  7. Tap Delete All to confirm action.

Method 2: How to hard reset on Samsung Galaxy Tab S5e using hardware buttons

If your case is that the phone is not booting up, or it boots but Settings menu is inaccessible, this method can be helpful. First, you need to boot the device to Recovery Mode. Once you successfully access Recovery, that’s the time that you begin proper master reset procedure. It may take some tries for you before you can access Recovery so be patient and simply try again.

  1. If possible, create a backup of your personal data ahead of time. If your problem prevents you from doing that, then simply skip this step.
  2. Also, you want to make sure that you remove your Google account. If your problem prevents you from doing that, then simply skip this step.
  3. Turn off the device. This is important. If you can’t turn it off, you’ll never be able to boot to Recovery Mode. If you are not able to shut the device off regularly via the Power button, wait until the phone’s battery is drained. Then, charge the phone for 30 minutes before booting to Recovery Mode.
  4. Press and hold the Volume Up button and the Bixby button at the same time.
  5. While still holding the Volume Up and Bixby keys, press and hold the Power button.
  6. The Recovery screen menu will now appear. When you see this, release the buttons.
  7. Use the Volume Down button until you are highlighting ‘Wipe data/factory reset.’
  8. Press the Power button to select ‘Wipe data/factory reset.’
  9. Use Volume Down to highlight Yes.
  10. Press the Power button to confirm factory reset.

 


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