How to fix Galaxy A80 Facebook keeps crashing | troubleshooting Facebook has stopped error

Facebook app is generally reliable. And it has to be so as it’s being used by hundreds of millions of people. But just like any other app, Facebook is not perfect. If you are one of the unfortunate users who experience Galaxy A80 Facebook keeps crashing issue, learn what you can do to fix it.

Before we proceed, we want to remind you that if you are looking for solutions to your own #Android issue, you can contact us by using the link provided at the bottom of this page. When describing your issue, please be as detailed as possible so we can easily pinpoint a relevant solution. If you can, kindly include the exact error messages you are getting to give us an idea where to start. If you have already tried some troubleshooting steps before emailing us, make sure to mention them so we can skip them in our answers.

How to fix Galaxy A80 Facebook keeps crashing  | troubleshooting Facebook keeps crashing

If Facebook keeps crashing on your Galaxy A80 and you have no idea how to troubleshoot it, then this guide is for you. Follow the steps below to start identifying what’s causing the app to stop working on its own.

Galaxy A80 Facebook keeps crashing fix #1: Restart Facebook app

If your  A80 Facebook app keeps crashing for no apparent reason, the first troubleshooting step that you can do is force close it. This gets rid of minor, temporary bugs that may have developed over time. There are two ways to close any app on your device. Below are ways to do each of them.

  1. On your screen, tap the Recent Apps soft key (the one with three vertical lines on the left of the Home button).
  2. Once the Recent Apps screen is shown, swipe left or right to look for the Settings app. It should be here if you managed to run it previously. Then, swipe up on the app to close it. This should force close it. If it’s not there, simply tap the Close All app to also restart all apps.

Another way to force close an app is this:

  1. Open Settings app.
  2. Tap Apps.
  3. Tap the More settings icon (three-dot icon, upper right).
  4. Tap Show system apps.
  5. Find and tap Settings app.
  6. Tap Force Stop.

Galaxy A80 Facebook keeps crashing fix #2: Check for Facebook issues

Facebook app is generally reliable. It’s rare that this app suffers major bugs but if they do, news sources usually light up. With all the attention Facebook app usually gets whenever it encounters a major bug, you should not miss it. A simple Google search about Facebook should yield information about any on-going problem with it. If your device is affected by the said app, all you have to do is to wait. Facebook problems usually go away on their own without user intervention.

Galaxy A80 Facebook keeps crashing fix #3: Update Facebook app

If your Facebook app is not running its latest version at this time, the next good thing to do is to ensure that you update it. By default, Facebook is set to download and install updates on its own. However, you can manually check for new updates in Play Store app. Here’s how:

  1. Open Play Store app.
  2. Tap More settings icon (at the upper left).
  3. Tap My apps & games.
  4. Tap Update all button.

Galaxy A80 Facebook keeps crashing fix #4: Install system update

An outdated Android OS can also cause problems with other apps. Make sure that you install any available software update there is. To check for Android or system update:

  1. Open Settings app.
  2. Tap Software update.
  3. Tap Download and install.
  4. Wait for the device to check for updates.
  5. Install the update. If there’s no new update, your phone should tell you so.

Galaxy A80 Facebook keeps crashing fix #5: Perform soft reset

If your Galaxy A80 continues to show Facebook has stopped error at this point, your next step is to restart the device. This should clear the system and possibly get rid of the bug as well. To do that, simply press and hold the Power and Volume Down buttons for about 10 seconds. Once the phone has restarted, release the buttons. This is usually effective in clearing bugs that developed when a system is left running for some time. We suggest that you restart your Galaxy A80 using this method at least once a week to lessen the chances of bugs.

For some Galaxy Galaxy A80, there may be a slightly different way to arrive at the same method. Here’s how:

  1. Press and hold the Power + Volume Down buttons for approximately 10 seconds or until the device power cycles. Allow several seconds for the Maintenance Boot Mode screen to appear.
  2. From the Maintenance Boot Mode screen, select Normal Boot. You can use the volume buttons to cycle through the available options and the lower left button (below the volume buttons) to select. Wait for up to 90 seconds for the reset to complete.

Galaxy A80 Facebook keeps crashing fix #6: Clear Facebook app cache

Clearing the cache of a problem app is another basic troubleshooting step that you can do in this situation. Learn how to do it below.

  1. Open Settings app.
  2. Tap Apps.
  3. Tap the More settings icon (three-dot icon, upper right).
  4. Tap Show system apps.
  5. Find and tap Facebook app.
  6. Tap Storage.
  7. Tap Clear cache button.
  8. Restart the phone and check for the problem.

Galaxy A80 Facebook keeps crashing fix #7: Reset Facebook app

If Facebook still keeps crashing on your Galaxy A80, you must follow the previous step through with clearing the app’s data. This will reset the app to its defaults. Here’s how:

  1. Open Settings app.
  2. Tap Apps.
  3. Tap the More settings icon (three-dot icon, upper right).
  4. Tap Show system apps.
  5. Find and tap Facebook app.
  6. Tap Storage.
  7. Tap Clear data button.
  8. Restart the phone and check for the problem.

Galaxy A80 Facebook keeps crashing fix #8: Reinstall Facebook app

If Facebook  is not part of the preinstalled apps (those that came with the OS), you can also try to reinstall it to see what happens. This procedure is similar to previous troubleshooting step in terms of effects. To delete the app,simply go to the Apps screen, tap and hold the Facebook icon, then tap on Uninstall. Afterwards, you can  reinstall it from the Play Store.

Galaxy A80 Facebook keeps crashing fix #9: Run on Safe Mode

If Galaxy A80 Facebook keeps crashing issue happened right after installing a new app, you should delete the app and see if it fixes it. If not, then you continue to troubleshoot for the possibility of a bad third party app issue. To do that, you want to restart the device to safe mode.  Here’s how to do that:

  1. Press and hold the Power button until the Power off window appears then release.
  2. Touch and hold Power off until the Safe mode prompt appears then release.
  3. To confirm, tap Safe mode.
  4. The process may take up to 30 seconds to complete.
  5. Upon reboot, “Safe mode” appears in the lower-left of the home screen.

Remember that third-party applications are disabled in this mode so what you can use are pre-installed apps. If the touchscreen issue won’t appear on safe mode, that means that the problem is due to a bad app. Uninstall the app you recently installed and see if that will fix it. If the problem remains, use the process of elimination to identify the rogue app. Here’s how:

  1. Boot to safe mode.
  2. Check for the problem.
  3. Once you’ve confirmed that a third party app is to blame, you can start uninstalling apps individually. We suggest that you begin with the most recent ones you added.
  4. After you uninstall an app, restart the phone to normal mode and check for the problem.
  5. If your Galaxy A80 is still problematic, repeat steps 1-4.

Galaxy A80 Facebook keeps crashing fix #10: Clear cache partition

Android depends on a set of temporary files called system cache to load apps quickly. If this cache gets corrupted or outdated, a device may suddenly lag, freeze, or show signs of slow performance. At other times, uncommon glitches may occur as well as overall performance of the system may also be affected. To ensure that your S10 has good system cache, we suggest that you clear it once every few months. Here’s how to do it:

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  3. When the green Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).
  4. Press the Volume down key several times to highlight ‘wipe cache partition’.
  5. Press Power button to select.
  6. Press the Volume down key until ‘yes’ is highlighted and press the Power button.
  7. When the wipe cache partition is complete, “Reboot system now” is highlighted.
  8. Press the Power key to restart the device.

Galaxy A80 Facebook keeps crashing fix #11: Factory reset

In most cases, having a Facebook bug does not necessarily need a factory reset but if none of the suggestions above has helped so far, you may want to consider doing it. There’s no guarantee that this troubleshooting step will help. Factory reset is usually a hassle for most people since you’ll be returning all software settings to defaults. If you’re okay with that, then go ahead. Just remember to back your personal data up before doing any of the methods to wipe your phone.

Below are the two ways to factory reset your S10:

Method 1: How to hard reset on Samsung Galaxy S10 via Settings Menu

This is the easiest way to wipe your Galaxy S10. all you have to do is to go under Settings menu and follow the steps below. We recommend this method if you have no trouble going under Settings.

  1. Create a backup of your personal data and remove your Google account.
  2. Open Settings app.
  3. Scroll to and tap General management.
  4. Tap Reset.
  5. Select Factory data reset from the given options.
  6. Read the information then tap Reset to continue.
  7. Tap Delete All to confirm action.

Method 2: How to hard reset on Samsung Galaxy S10 using hardware buttons

If your case is that the phone is not booting up, or it boots but Settings menu is inaccessible, this method can be helpful. First, you need to boot the device to Recovery Mode. Once you successfully access Recovery, that’s the time that you begin proper master reset procedure. It may take some tries for you before you can access Recovery so be patient and simply try again.

  1. If possible, create a backup of your personal data ahead of time. If your problem prevents you from doing that, then simply skip this step.
  2. Also, you want to make sure that you remove your Google account. If your problem prevents you from doing that, then simply skip this step.
  3. Turn off the device. This is important. If you can’t turn it off, you’ll never be able to boot to Recovery Mode. If you are not able to shut the device off regularly via the Power button, wait until the phone’s battery is drained. Then, charge the phone for 30 minutes before booting to Recovery Mode.
  4. Press and hold the Volume Up button and the Bixby button at the same time.
  5. While still holding the Volume Up and Bixby keys, press and hold the Power button.
  6. The Recovery screen menu will now appear. When you see this, release the buttons.
  7. Use the Volume Down button until you are highlighting ‘Wipe data/factory reset.’
  8. Press the Power button to select ‘Wipe data/factory reset.’
  9. Use Volume Down to highlight Yes.
  10. Press the Power button to confirm factory reset.

Galaxy A80 Facebook keeps crashing fix #12:  Submit Facebook bug

The last thing that you can do if factory reset won’t work is to report the trouble Facebook itself. This depends though if you are able to do without the app crashing on you. If it’s possible though, simply go under the app’s settings menu > Help & support > Report a problem. Doing this won’t give you immediate solution but it should help in creating a ticket for the problem you’re having.

 


Engage with us

If you are one of the users who encounters a problem with your device, let us know. We offer solutions for Android-related problems for free so if you have an issue with your Android device, simply fill in the short questionnaire in this link and we will try to publish our answers in the next posts. We cannot guarantee a quick response so if your issue is time sensitive, please find another way to resolve your problem.

If you find this post helpful, please help us by spreading the word to your friends. TheDroidGuy has social network presence as well so you may want to interact with our community in our Facebook and Google+ pages.