How to fix Galaxy A80 camera problems

One of the best selling features of the Galaxy A80, also known as the Galaxy A90, is its camera. While we’re not getting abnormally high reports of camera troubles in this device, there have been some users who already reached out to us for camera bugs. If you’re one of them and you’re looking for solutions to fix Galaxy A80 camera problems, follow our suggestions below.

Before we proceed, we want to remind you that if you are looking for solutions to your own #Android issue, you can contact us by using the link provided at the bottom of this page. When describing your issue, please be as detailed as possible so we can easily pinpoint a relevant solution. If you can, kindly include the exact error messages you are getting to give us an idea where to start. If you have already tried some troubleshooting steps before emailing us, make sure to mention them so we can skip them in our answers.

How to fix Galaxy A80 camera problems

Fixing camera problems on the Galaxy A80 is not a straightforward affair. There is a list of possible reasons to consider when troubleshooting. This is not an exhaustive guide to fix all camera problems but one of them should help in dealing with whatever form of camera issue you’re having.

A80 camera problems fix #1: Restart the device

You should kick off your troubleshooting by making sure that you refresh the system. This should clear the system and possibly get rid of the bug as well. To do that, simply press and hold the Power and Volume Down buttons for about 10 seconds. Once the phone has restarted, release the buttons. This is usually effective in clearing bugs that developed when a system is left running for some time. We suggest that you restart your A80 using this method at least once a week to lessen the chances of bugs.

For some Galaxy A80, there may be a slightly different way to arrive at the same method. Here’s how:

  1. Press and hold the Power + Volume Down buttons for approximately 10 seconds or until the device power cycles. Allow several seconds for the Maintenance Boot Mode screen to appear.
  2. From the Maintenance Boot Mode screen, select Normal Boot. You can use the volume buttons to cycle through the available options and the lower left button (below the volume buttons) to select. Wait for up to 90 seconds for the reset to complete.

A80 camera problems fix #2: Force close camera app

One of the first things that you can do when facing camera problems on your Galaxy A80 is to restart the app itself. Once you’ve opened an app, it stays running in the background and overtime, may develop a temporary bug. To see if a minor bug is to blame, make sure to force quit the app before using it again. Here’s how:

  1. On your screen, tap the Recent Apps soft key (the one with three vertical lines on the left of the Home button).
  2. Once the Recent Apps screen is shown, swipe left or right to look for the Instagram app. It should be here if you managed to run it previously. Then, swipe up on the app to close it. This should force close it. If it’s not there, simply tap the Close All app to also restart all apps.

Another way to force close an app is this:

  1. Open Settings app.
  2. Tap Apps.
  3. Tap the More settings icon (three-dot icon, upper right).
  4. Tap Show system apps.
  5. Find and tap the camera app.
  6. Tap Force Stop.

If both of these procedures won’t help in fixing the bug, proceed to the rest of the troubleshooting below.

A80 camera problems fix #3: Take note of the error

Galaxy A80 camera problems can come in many forms. Some issues may be indicated by an error while others may not show any at all. If your Galaxy A80 has a particular camera problem and it has an error, make sure to take note of it. Developers add errors into the system for troubleshooting purposes. So, you don’t want to ignore any message or error that you may encounter in your troubleshooting. Once you have the message, use Google to search for a solution. Almost everything nowadays are searchable on the net, especially errors and fixes for electronic issues. If you’re lucky and the error is common, there may be a handy solution for what you’re experiencing.

A80 camera problems fix #4: Clear camera app cache

Clearing the cache of a problem app is another basic troubleshooting step that you can do in this situation. Learn how to do it below.

  1. Open Settings app.
  2. Tap Apps.
  3. Tap the More settings icon (three-dot icon, upper right).
  4. Tap Show system apps.
  5. Find and tap Camera app.
  6. Tap Storage.
  7. Tap Clear cache button.
  8. Restart the phone and check for the problem.

A80 camera problems fix #5: Reset camera app

If your Galaxy A80 camera problems remain after clearing the camera app, try to return the camera app to its factory state. Here’s how:

  1. Open Settings app.
  2. Tap Apps.
  3. Tap the More settings icon (three-dot icon, upper right).
  4. Tap Show system apps.
  5. Find and tap Camera app.
  6. Tap Storage.
  7. Tap Clear data button.
  8. Restart the phone and check for the problem.

Although this troubleshooting step will not delete any personal data, we highly recommend that you create a backup of your Contacts and Phone logs if you want to keep them intact.

A80 camera problems fix #6: Install updates

Although not generally known by many Android users, installing updates sometimes also bring needed fixes for known bugs. Make sure that you don’t delay the installation of any system or app updates. By default, your A80 should notify you of any available updates but in case you turn this mechanism off, it’s high time that you manually check for them.

To check for Android or system update:

  1. Open Settings app.
  2. Tap Software update.
  3. Tap Download and install.
  4. Wait for the device to check for updates.
  5. Install the update. If there’s no new update, your phone should tell you so.

For carrier-branded Galaxy A80 devices, or those that were provided by your carrier, there may not be an option to manually check for updates. All you have to do is to simply confirm if there’s a notification for an update and allow update installation.

To check for app updates:

  1. Open Play Store app.
  2. Tap More settings icon (at the upper left).
  3. Tap My apps & games.
  4. Tap Update all button.

A80 camera problems fix #7: Clear cache partition

Android depends on a set of temporary files called system cache to load apps quickly. If this cache gets corrupted or outdated, a device may suddenly lag, freeze, or show signs of slow performance. At other times, uncommon glitches may occur as well as overall performance of the system may also be affected. To ensure that your A80 has good system cache, we suggest that you clear it once every few months. Here’s how to do it:

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  3. When the green Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).
  4. Press the Volume down key several times to highlight ‘wipe cache partition’.
  5. Press Power button to select.
  6. Press the Volume down key until ‘yes’ is highlighted and press the Power button.
  7. When the wipe cache partition is complete, “Reboot system now” is highlighted.
  8. Press the Power key to restart the device.

A80 camera problems fix #8: Check on Safe Mode

Some camera problems on Galaxy devices are caused by third party apps. If you happen to install a new app before noticing the problem, that app is probably to blame. Try to delete that app and see what happens. If you can’t recall which of your apps is causing the problem, you can restart the phone to safe mode. To do that, you want to restart the device to safe mode.  Here’s how to do that:

  1. Press and hold the Power button until the Power off window appears then release.
  2. Touch and hold Power off until the Safe mode prompt appears then release.
  3. To confirm, tap Safe mode.
  4. The process may take up to 30 seconds to complete.
  5. Upon reboot, “Safe mode” appears in the lower-left of the home screen.

Remember that third-party applications are disabled in this mode so what you can use are pre-installed apps. If the touchscreen issue won’t appear on safe mode, that means that the problem is due to a bad app. Uninstall the app you recently installed and see if that will fix it. If the problem remains, use the process of elimination to identify the rogue app. Here’s how:

  1. Boot to safe mode.
  2. Check for the problem.
  3. Once you’ve confirmed that a third party app is to blame, you can start uninstalling apps individually. We suggest that you begin with the most recent ones you added.
  4. After you uninstall an app, restart the phone to normal mode and check for the problem.
  5. If your A80 is still problematic, repeat steps 1-4.

A80 camera problems fix #9: Reset all settings

Resetting all settings on your A80 is like a factory reset, minus the deletion of your personal data and some other things. If Phone has stopped error continues at this time, make sure to reset all settings on your device with these steps:

  1. Open Settings app.
  2. Tap General management.
  3. Tap Reset.
  4. Tap Reset settings.
  5. Tap Reset settings button to confirm.

A80 camera problems fix #10: Factory reset

You may have to wipe the phone and return all its software settings to defaults should nothing change all this time. Factory reset is usually effective in fixing software-related troubles. Since the most likely reason for this trouble is software or app, factory reset offers a good chance of fixing this.

Below are the two ways to factory reset your A80:

Method 1: How to hard reset on Samsung Galaxy A80 via Settings Menu

This is the easiest way to wipe your Galaxy A80. all you have to do is to go under Settings menu and follow the steps below. We recommend this method if you have no trouble going under Settings.

  1. Create a backup of your personal data and remove your Google account.
  2. Open Settings app.
  3. Scroll to and tap General management.
  4. Tap Reset.
  5. Select Factory data reset from the given options.
  6. Read the information then tap Reset to continue.
  7. Tap Delete All to confirm action.

Method 2: How to hard reset on Samsung Galaxy A80 using hardware buttons

If your case is that the phone is not booting up, or it boots but Settings menu is inaccessible, this method can be helpful. First, you need to boot the device to Recovery Mode. Once you successfully access Recovery, that’s the time that you begin proper master reset procedure. It may take some tries for you before you can access Recovery so be patient and simply try again.

  1. If possible, create a backup of your personal data ahead of time. If your problem prevents you from doing that, then simply skip this step.
  2. Also, you want to make sure that you remove your Google account. If your problem prevents you from doing that, then simply skip this step.
  3. Turn off the device. This is important. If you can’t turn it off, you’ll never be able to boot to Recovery Mode. If you are not able to shut the device off regularly via the Power button, wait until the phone’s battery is drained. Then, charge the phone for 30 minutes before booting to Recovery Mode.
  4. Press and hold the Volume Up button and the Bixby button at the same time.
  5. While still holding the Volume Up and Bixby keys, press and hold the Power button.
  6. The Recovery screen menu will now appear. When you see this, release the buttons.
  7. Use the Volume Down button until you are highlighting ‘Wipe data/factory reset.’
  8. Press the Power button to select ‘Wipe data/factory reset.’
  9. Use Volume Down to highlight Yes.
  10. Press the Power button to confirm factory reset.

 


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