How to fix Galaxy A30 Facebook keeps crashing | troubleshooting Facebook has stopped error

The Android Facebook app suffers hiccups from time to time. In this article, we’ll show you the solutions that you can try if your Galaxy A30 Facebook keeps crashing.

Before we proceed, we want to remind you that if you are looking for solutions to your own #Android issue, you can contact us by using the link provided at the bottom of this page. When describing your issue, please be as detailed as possible so we can easily pinpoint a relevant solution. If you can, kindly include the exact error messages you are getting to give us an idea where to start. If you have already tried some troubleshooting steps before emailing us, make sure to mention them so we can skip them in our answers.

How to fix Galaxy A30 Facebook keeps crashing | troubleshooting Facebook has stopped error

If you’re having a problem with Facebook on your Galaxy A30, you’ll have to do a set of troubleshooting steps to fix it. Learn how to fix Galaxy A30 Facebook keeps crashing issue by following our suggestions below.

Galaxy A30 Facebook keeps crashing fix #1: Force quit Facebook

When dealing with any app issue, the very first troubleshooting step that you want to do is force close it. Temporary glitches may develop over time, especially when the system is left running for a long time. Such bugs may go away when an app is refreshed though. To check if the problem is temporary, follow these steps to restart Facebook.

  1. On your screen, tap the Recent Apps soft key (the one with three vertical lines on the left of the Home button).
  2. Once the Recent Apps screen is shown, swipe left or right to look for the Instagram app. It should be here if you managed to run it previously. Then, swipe up on the app to close it. This should force close it. If it’s not there, simply tap the Close All app to also restart all apps.

Another way to force close an app is this:

  1. Open Settings app.
  2. Tap Apps.
  3. Tap the More settings icon (three-dot icon, upper right).
  4. Tap Show system apps.
  5. Find and tap the Facebook app.
  6. Tap Force Stop.

Galaxy A30 Facebook keeps crashing fix #2: Update Facebook app

Majority of Facebook bugs usually go away by updating. If you haven’t tried this yet, make sure that update Facebook. New Facebook versions set the app to automatically download and install updates. If you changed this under Facebook’s Settings menu, simply open Google Play Store app and update it from there. Or, you can open Facebook’s Settings menu, if this is possible under the current circumstances, and update it from there.

Galaxy A30 Facebook keeps crashing fix #3: Refresh the device

The next troubleshooting step that you can do in this case is restart your A30 . Just as apps may encounter errors from time to time, the device itself can do too. Glitches can develop as well if your phone is left to run for a long time. It is for this reason that phone users are encouraged to regularly restart their phones. Your A30 can benefit from a simple restart once every few days.

As a troubleshooting step, we recommend that you do another form of restart called soft reset. Basically, it’s a simulation of effects of the traditional “battery pull” procedure. If you haven’t tried it before, this is how it works:

  1. Press and hold the Power + Volume Down buttons for approximately 12 seconds or until the device power cycles. Note: Allow several seconds for the Maintenance Boot Mode screen to appear.
  2. From the Maintenance Boot Mode screen, select Normal Boot. Note: Utilize the volume buttons to cycle through the available options and the lower left button (below the volume buttons) to select. Allow up to 90 seconds for the reset to complete.

If Maintenance Boot Mode screen won’t show, then your device does not have it. Simply wait for the device to power down completely.

Galaxy A30 Facebook keeps crashing fix #4: Check for recent Facebook bugs

Sometimes, Facebook will acknowledge bugs that may have developed. Do a quick Google search about “Facebook issues” and see if there’s any online solution available. Again, the fix may be simple: just update the app. If there’s no online suggestion how to fix the current bug, continue with the troubleshooting below.

Galaxy A30 Facebook keeps crashing fix #5: Clear Facebook app cache

At times, an app’s cache may affect performance and cause problems. To ensure that the cache of the Facebook app is in top shape, try clearing it and see what happens.

  1. Open Settings app.
  2. Tap Apps.
  3. Tap the More settings icon (three-dot icon, upper right).
  4. Tap Show system apps.
  5. Find and tap the Facebook app.
  6. Tap Storage.
  7. Tap Clear cache button.
  8. Restart the device and check for the problem.

Galaxy A30 Facebook keeps crashing fix #6: Reset or reinstall Facebook

A follow up to the previous step is clearing an app’s data. If nothing happens after clearing the temporary cache of Facebook, make sure to follow it up by clearing its data.

  1. Open Settings app.
  2. Tap Apps.
  3. Tap the More settings icon (three-dot icon, upper right).
  4. Tap Show system apps.
  5. Find and tap the Facebook app.
  6. Tap Storage.
  7. Tap Clear cache button.
  8. Restart the device and check for the problem.

Galaxy A30 Facebook keeps crashing fix #7: Clear cache partition

At times, bugs may happen when the system cache is corrupted or updated. This usually occurs after an update or app installation. If you recently installed a system update, make sure that you clear the cache partition. This is where the system cache, which is used by Android to load apps quickly, is stored. By wiping the cache partition, you are forcing the device to create a new system cache. Here’s how to do it:

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  3. When the green Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).
  4. Press the Volume down key several times to highlight ‘wipe cache partition’.
  5. Press Power button to select.
  6. Press the Volume down key until ‘yes’ is highlighted and press the Power button.
  7. When the wipe cache partition is complete, “Reboot system now” is highlighted.
  8. Press the Power key to restart the device.

Galaxy A30 Facebook keeps crashing fix #8: Switch network connection type

If you are constantly on  mobile data connection when using Facebook app, try to use wifi and see how it goes. We’ve seen a rare issue with Facebook before when it keeps crashing when cellular data is used. We know this had been fixed long ago but in case this problem is true in your case, consider using wifi to see for yourself.

Galaxy A30 Facebook keeps crashing fix #9: Reset network settings

If Facebook still keeps crashing at this time, make sure to reset all network settings. This is one of the important troubleshooting steps for any network trouble in a Galaxy device. Below are the steps that you must do:

  1. From the Home screen, swipe up on an empty spot to open the Apps tray.
  2. Tap General Management > Reset > Reset network settings.
  3. Tap Reset settings.
  4. If you have set up a PIN, enter it.
  5. Tap Reset settings. Once complete a confirmation window will appear.

Galaxy A30 Facebook keeps crashing fix #10: Factory reset

The final troubleshooting that you can perform on your device is to factory reset it. As the name suggests, this solution will return software settings on your phone to their factory defaults. If the cause of the problem is software-related, this should help. Below are the two ways to factory reset your A30:

Method 1: How to hard reset on Samsung Galaxy S10 via Settings Menu

This is the easiest way to wipe your Galaxy S10. all you have to do is to go under Settings menu and follow the steps below. We recommend this method if you have no trouble going under Settings.

  1. Create a backup of your personal data and remove your Google account.
  2. Open Settings app.
  3. Scroll to and tap General management.
  4. Tap Reset.
  5. Select Factory data reset from the given options.
  6. Read the information then tap Reset to continue.
  7. Tap Delete All to confirm action.

Method 2: How to hard reset on Samsung Galaxy S10 using hardware buttons

If your case is that the phone is not booting up, or it boots but Settings menu is inaccessible, this method can be helpful. First, you need to boot the device to Recovery Mode. Once you successfully access Recovery, that’s the time that you begin proper master reset procedure. It may take some tries for you before you can access Recovery so be patient and simply try again.

  1. If possible, create a backup of your personal data ahead of time. If your problem prevents you from doing that, then simply skip this step.
  2. Also, you want to make sure that you remove your Google account. If your problem prevents you from doing that, then simply skip this step.
  3. Turn off the device. This is important. If you can’t turn it off, you’ll never be able to boot to Recovery Mode. If you are not able to shut the device off regularly via the Power button, wait until the phone’s battery is drained. Then, charge the phone for 30 minutes before booting to Recovery Mode.
  4. Press and hold the Volume Up button and the Bixby button at the same time.
  5. While still holding the Volume Up and Bixby keys, press and hold the Power button.
  6. The Recovery screen menu will now appear. When you see this, release the buttons.
  7. Use the Volume Down button until you are highlighting ‘Wipe data/factory reset.’
  8. Press the Power button to select ‘Wipe data/factory reset.’
  9. Use Volume Down to highlight Yes.
  10. Press the Power button to confirm factory reset.

 


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