How to fix Huawei P30 can’t send or receive texts | troubleshoot Huawei P30 texting issue

Are you having trouble texting on your Huawei P30? This post will help if your Huawei P30 can’t send or receive texts. This is usually an easy problem to fix. Find out what to do by following our solutions below.

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How to fix Huawei P30 can’t send or receive texts | troubleshoot Huawei P30 texting issue

Before you do specific troubleshooting steps on your Huawei device, you want to make sure that the problem is not caused by lack of service. Make sure to check if your phone has a signal or not. If it has excellent coverage from your network but your Huawei P30 can’t send or receive texts at all, continue with the troubleshooting steps below.

Huawei P30 can’t send or receive texts fix #1: Restart messaging app

If there’s no signal issue at all, or if texting has abruptly stopped for some reason, the first thing that you want to do is force close the messaging app. The app may have simply encountered a bug that the system can’t resolve by itself. Follow these steps to restart the app:

  1. Open the Settings app.
  2. Navigate to Application Manager.
  3. Tap the All tab.
  4. Select your Messaging app.
  5. Then tap Force Stop

Huawei P30 can’t send or receive texts fix #2: Delete conversation threads

If you’re fond of texting and you do it with a lot of contacts everyday, it’s possible that the messaging app may have run out of storage space to allow sending of SMS or keep incoming texts. Try to delete older messages and see if will fix the problem. Prioritize deleting messages with a lot of MMS or attachments as they consume larger storage space than regular text threads.

Huawei P30 can’t send or receive texts fix #3: Insert SIM card on another device

It’s possible that there may be a problem with your account that prevents SMS from working. To check, insert your SIM card in another compatible device (any device that works with your network) and see if it allows you to send and receive SMS. If text messaging works on the second device but not in your Huawei P30, you can bet there’s an issue with your phone. Continue troubleshooting it to figure out where the problem lies.

Huawei P30 can’t send or receive texts fix #4: Clear messaging app cache

Deleting the cache is one of the direct ways to troubleshoot a problem app. It’s usually effective in fixing minor bugs caused by outdated cache or temporary files. It can be done safely without losing any user-related content in the app. Here’s how it’s done:

  1. Open the Settings app.
  2. Navigate to Application Manager.
  3. Tap the All tab.
  4. Select your Messaging app.
  5. Tap Clear Cache.
  6. Check for the problem.

Huawei P30 can’t send or receive texts fix #5: Reset messaging app

Should nothing happen after clearing an app’s cache, the next good thing that you can do is to clear the app’s data. Unlike the previous procedure, this one might delete important information or data within the app. For example, if you’re trying to address an issue with a messaging app, clearing its data will delete all your messages. For games, doing this may delete your progress. If you don’t want to lose important stuff, be sure to back them up ahead of time.

  1. Open the Settings app.
  2. Navigate to Application Manager.
  3. Tap the All tab.
  4. Select your Messaging app.
  5. Tap Clear Data.
  6. Check for the problem.

Huawei P30 can’t send or receive texts fix #6: Update messaging app

There may be a bug in the messaging bug that develops. If you’re lucky and this bug is known to developers, an update may already be available to address it. Keep bugs to a minimum by making sure that you install updates for all apps whenever they become available. If your text messaging app has a pending update right now, be sure to install it right away.

Huawei P30 can’t send or receive texts fix #7: Update software to the latest version available

Software and apps updates usually offer fix patch to obliterate existing problems inflicted by random bugs and malicious software. If you haven’t set your device and/or apps to auto-update, then you will need to manually install pending updates. Here’s how to manually check for software updates on the P30:

  1. Go to Settings.
  2. Tap System.
  3. Select System Update.
  4. Tap the option to Check for Updates.

To check for any pending app updates you’ve downloaded through the Google Play Store app, launch Play Store then navigate to the Updates section. You will then see a list of apps with pending updates. Just tap on Update to install individual app updates or tap Update All to update apps simultaneously.

Don’t forget to reboot/soft reset your P30 after installing updates to ensure all new software changes are properly implemented and to prevent any app from going rogue.

Huawei P30 can’t send or receive texts fix #8: Reset network settings

At times, an incorrect network setting may also cause problems. Bad network configuration may occur for a lot of reasons. Sometimes, an app or update may result to new network settings. To reset all network settings, follow these steps:

  1. Open the Settings app.
  2. Go to Advanced settings.
  3. Scroll to and tap Backup & reset.
  4. Select Network Settings Reset from the given options.
  5. If prompted, read the warning message and then tap Network Settings Reset twice to confirm.

Allow your device to finish resetting network settings and restore the default values. When it’s done resetting network settings, reboot your phone then reconnect to your Wi-Fi network.

Huawei P30 can’t send or receive texts fix #9: Clear cache partition

In order to load apps quickly, Android stores frequently used items like website links, images, videos, ads, among others in a part in internal storage called cache partition. Sometimes, these items collectively called system cache may get outdated or corrupted causing performance problems or bugs. To ensure that you phone runs efficiently and the cache in top shape, you want to regularly clear the cache partition (about once every few months). When dealing with any app issue, this can also be one of the troubleshooting steps. Here’s how to do it:

  1. With your phone turned off, press and hold both the Volume Up and Power buttons simultaneously for at least 10 seconds.
  2. Let go of the buttons when the Honor logo appears.
  3. Shortly after seeing the logo, the EMUI screen shows up with the recovery mode options.
  4. Press the Volume Down button to scroll to and highlight Wipe cache partition option.
  5. Then press the Power button to confirm selection.
  6. Use the Volume buttons to scroll to and highlight the next options and Power button to confirm selection.

Huawei P30 can’t send or receive texts fix #10: Factory reset

If nothing still works at this point and your Huawei P30 still can’t send or receive texts, you must restore all its software settings to defaults. Factory reset will delete all your personal data so be sure to back them up ahead of time. Afterwards, follow the steps below to begin the factory reset:

  1. Turn off the mobile by pressing the Power key for a few moments.
  2. Press and hold Volume Up and Power buttons for a couple of seconds.
  3. When Recovery Mode appears let go of all keys​​​​​​.
  4. Now choose “wipe data/factory reset”. Use Volume buttons to navigate and the Power key to accept it.
  5. Confirm the operation by typing in “yes” and select “wipe data/factory reset”.
  6. When you see the Google Verification info confirm the operation by selecting “wipe data/factory reset”.
  7. Finally choose “reboot system now” by using the Power key.

Huawei P30 can’t send or receive texts fix #11: Contact network operator

Should nothing change after a factory reset, the cause of the problem must be outside the device. Be sure to contact your network operator so they can help you identify where the problem is coming from.

 


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