How to fix Play Store Error 8 on Samsung Galaxy Note 9

This Google Play Store error 8 is not just happening in Samsung Galaxy Note 9 but to all devices that run on android operating system. Usually, this error will prompt during the downloading of app and it will stop the process prompting you to redownload it only to be greeted by the same error the next time you do.

Even though we consider this as a minor problem, sometimes it’s very annoying especially if the error appears every time you download an app. If you are not familiar with it, this error prevents your device from downloading and installing any app. So, if you encounter this issue, it is imperative to address this as soon as possible.  Just continue reading this post as I will discuss all the necessary steps that you should do to get rid the issue.

Now, before anything else, if you have other issues with your phone, make sure you drop by our troubleshooting page for we have already provided solutions to hundreds of problems reported by our readers. Odds are that we may have already provided a solution to the problem you currently have so try to find issues that are similar with yours on that page and feel free to use the solutions we suggested. If they don’t work or if you need further assistance, fill up our Android issues questionnaire and hit submit to contact us.

How to fix Play Store Error 8 on Samsung Galaxy Note 9

Based on our experience, this error code 8 is just a minor problem and you can fix it on your own without bringing your Galaxy Note 9  to the tech. That being said, here’s what you can do about it.

Perform forced restart procedure

The purpose of doing this step is to rule out the possibility that a glitch in the system is causing the issue. Although there is no assurance if the problem will be fixed after the procedure, a lot of users reported that after doing the forced restart the device suddenly perform normally.

Press and hold the volume down and power keys at the same time for 10 seconds or more. Your Galaxy Note 9 will now reboot and its memory, apps and all services on your phone are refreshed. After the step, try to download an app and see if the issue still occurs. If so, then, move to the next procedure.

Delete Google Play Store’s cache and data

Another factor that might trigger this issue is, corrupt Play Store’s cache and data files. By deleting it Google Play Store will be reset and newer caches and data will be replaced. Just follow these steps on your Note 9..

  1. From the Home screen, swipe up on an empty spot to open the Apps tray.
  2. Tap Settings > Apps.
  3. Tap the 3 dots icon > Show system apps to display preinstalled apps.
  4. Find and tap Google Play Store.
  5. Tap Storage.
  6. Tap Clear data and then tap OK.
  7. Tap Clear cache.

After the procedure, open the Play Store and download an app to see if the issue persists. If the same error occurs, try the next step.

Reset the Network Settings of your Note 9

Sometimes due to inconsistent internet connection there is a possibility that the downloading and installation of the app has been interrupted. So, you need to reset the network settings and through this, you are refreshing all wireless and network settings of your Galaxy Note 9. After you do the procedure, enter the password to reconnect to the same wifi to see if the performance is back to normal. Here’s how to reset your network settings:

  1. From the Home screen, swipe up on an empty spot to open the Apps tray.
  2. Tap Settings > General Management > Reset > Reset network settings.
  3. Tap Reset settings.
  4. If you have set up a PIN, enter it.
  5. Tap Reset settings. Once complete a confirmation window will appear.

Now, try to download the same app and observe if the error code will still pops-up. If it still, then, your last resort is to reset your phone.

Perform Master reset

Like what I’ve said earlier, this is just a minor issue and you can fix it without n your own any help from the tech.So, in this last step the first thing that you need to do is to backup all your files and data because all will be deleted once you proceed to the steps. Don’t you worry, this step is safe and won’t ruin your phone. After the backing up is done, follow the steps below..

  1. Back up data on the internal memory. If you have signed into a Google account on the device, you have activated Anti-theft and will need your Google credentials to finish the Master reset.
  2. Turn off the device.
  3. Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  4. When the green Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).
  5. Press the Volume down key several times to highlight “wipe data / factory reset.
  6. Press Power button to select.
  7. Press the Volume down key until ‘Yes — delete all user data’ is highlighted.
  8. Press Power button to select and start the master reset.
  9. When the master reset is complete, “Reboot system now” is highlighted.
  10. Press the Power key to restart the device.

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