What to do if Galaxy S10 screen is cracked | fix Galaxy S10 cracked screen

Getting a Galaxy S10 cracked screen issue is a serious situation. Because you’re dealing with hardware here, the only permanent way to fix it is by sending it in for repair. If Galaxy S10 screen is cracked but otherwise appears functional though, there may be a workaround that you can try to at least allow you to save some or all your personal data before you have it repaired. Learn what you can do in this short guide.

Before we proceed, we want to remind you that if you are looking for solutions to your own #Android issue, you can contact us by using the link provided at the bottom of this page. When describing your issue, please be as detailed as possible so we can easily pinpoint a relevant solution. If you can, kindly include the exact error messages you are getting to give us an idea where to start. If you have already tried some troubleshooting steps before emailing us, make sure to mention them so we can skip them in our answers.

What to do if Galaxy S10 screen is cracked | fix Galaxy S10 cracked screen

If your Galaxy S10 screen is cracked and you’re wondering if there’s anything that you can do about, you should definitely check our suggestions below.

S10 cracked screen fix #1: Tape it

If you managed to crack the screen of your Galaxy S10, you’re already in a tough spot. It means that the display has been permanently damaged. If you want a permanent fix, you should have the screen replaced. However, if you don’t want to send the phone in for repair right away and plan to, say, create a backup first, then you can try to see if the display is still functional. If the crack is not that big or serious, you can try to tape it first. This is obviously not a permanent fix but it can give you some time to allow you to perhaps save your files to a computer or another device. If the digitizer, the clear layer on top of the display that receives your finger touches, is not fully damaged and if the screen still shows images, try to apply a piece of packaging tape over the screen. Hopefully, this will prevent the damage from getting worse to let you use your phone for some time.

S10 cracked screen fix #2: Check for screen insurance

If you purchased your Galaxy S10 from your local Samsung store, it may come with a 30-day screen repair discount or some form of warranty. Make sure to contact the store where you bought the device from to see if this is true. For us, our new Galaxy S10 has a 30-day screen repair discount of about $200. If you have a similar protection and you’re still in warranty, make sure to use it right away to have the screen repaired. $200 is probably not enough to cover all the cost of repair but it can still be a big help.

If your Galaxy S10 was bought from your carrier or network, call them and see if there’s any screen warranty that can give you a discount. Screen protection can vary by carrier so checking with them is a good idea.

S10 cracked screen fix #3: Get help from Samsung Service Center (Out-of-warranty repair)

If your S10 is already out of the 30-day screen protection period, Samsung can still repair it but for a fee. Any cosmetic or screen damage is considered customer misuse so it’s not covered by the regular 1-year warranty that came with your electronic device. This means that even if your S10 is not over a year old, you will have to shoulder the full payment for the repair. It usually takes over US $200 to have a screen of Galaxy S series device repaired. To get an accurate information in your region, visit your local Samsung Service Center or contact them via phone.

S10 cracked screen fix #4: Get help from independent shop

If you don’t have access to a Samsung Service Center, you can let a third party technician check the hardware for possible other non-screen issues, and for screen replacement. Repair done by a non-Samsung technician automatically voids the warranty of your device though so only do this if you’re out of options. This means that if a third party technician can’t fix your S10  and you decide to let Samsung do it for you, Samsung won’t allow it. They may even not take a look at your device at all once you mention that it’s been tampered by an independent technician. So, you only want to do this repair option if you are desperate.

S10 cracked screen fix #5: Do-it-yourself repair

If you decide to do the repair yourself, there are a lot of DIY Youtube videos that can help. This is the cheapest way to make your phone work again, if you do it properly. If you are confident that you can follow instructions and execute them, then go ahead. Otherwise, we caution you to to proceed very carefully. In a lot of cases, amateur owners may find themselves in a more serious trouble after attempting DIY repair. Guides provided in YouTube videos can sometimes look easy and simple but in reality, they may require more experience with the tools and in handling the components. DIY repair option should only be considered if you are totally isolated or can’t afford repair. This is a last ditch effort so you must be prepared to accept the fact that you may end up with a completely dead device. Do it at your own risk!

 


Engage with us

If you are one of the users who encounters a problem with your device, let us know. We offer solutions for Android-related problems for free so if you have an issue with your Android device, simply fill in the short questionnaire in this link and we will try to publish our answers in the next posts. We cannot guarantee a quick response so if your issue is time sensitive, please find another way to resolve your problem.

If you find this post helpful, please help us by spreading the word to your friends. TheDroidGuy has social network presence as well so you may want to interact with our community in our Facebook and Twitter pages.