How to fix Galaxy S10 “Gallery has stopped” error | easy steps to fix “Unfortunately, Gallery has stopped”

Are you wondering how to fix Galaxy S10 “Gallery has stopped” error? This short guide will walk you through the steps to deal with this problem. Make sure to follow all our suggestions below.

 

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How to fix Galaxy S10 “Gallery has stopped” error

“Unfortunately, Gallery has stopped” error is one of the common bugs in many Samsung Galaxy devices. If you encounter this error on your phone, here’s how to fix it:

Gallery has stopped fix: Forced quit Gallery app

In many cases in the past, simply turning off the Gallery app and then re-launching it fixes this bug. Minor app bugs usually go away as they can’t continue to run once their current session is interrupted. Here’s how to force quit an app:

  1. From your Home screen, swipe up or down from the center of the display to access the apps screen.
  2. Open Settings app.
  3. Tap Apps.
  4. Ensure All is selected (upper-left). If necessary, tap the Dropdown icon (upper-left) then select All.
  5. Locate then select the appropriate app. If system apps aren’t visible, tap the Menu icon (upper-right) > Show system apps.
  6. Tap Force stop.
  7. To confirm, review the message then tap Force stop.

Another way to quickly close an app is by tapping on the Recent key (the soft button on the left of Bixby key). Once the list of apps are displayed, look for the Gallery app and tap the X on the upper right to close it. Afterwards, re-open the app and see how it works.

Gallery has stopped:  Restart the device

Restarting your S10 to fix Gallery has stopped is another way to fix most cases of this error. We suggest that you do the more advanced version called soft reset. What you want to do is to simulate “battery pull” procedure by doing a combination of hardware buttons. Here’s how it’s done:

  1. Press and hold the Power + Volume Down buttons for approximately 10 seconds or until the device power cycles. Allow several seconds for the Maintenance Boot Mode screen to appear.
  2. From the Maintenance Boot Mode screen, select Normal Boot. You can use the volume buttons to cycle through the available options and the lower left button (below the volume buttons) to select. Wait for up to 90 seconds for the reset to complete.

Gallery has stopped: Update apps in Play Store and Galaxy Apps

Some problems are only fixable by installing updates. Make sure that all your apps and Android are up-to-date all the time to lessen the chances of bugs from developing. Gallery app is part of Samsung app package so it won’t receive updates through the Google Play Store app. To update it, you need to do the following steps:

  1. Open Gallery app.
  2. Tap More settings icon at the upper right (three-dot icon).
  3. Tap Settings.
  4. Tap About Gallery.
  5. Tap UPDATE button. The update button may not be available if there’s no pending update.

Gallery has stopped: Clear cache partition

Sometimes, Gallery has stopped error may be caused by a bad system cache. To ensure that the system cache is fresh or up-to-date, wipe the cache partition and see what happens. This can be done safely and it won’t delete your personal data. Follow the steps below in order to clear the system cache:

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  3. When the green Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).
  4. Press the Volume down key several times to highlight ‘wipe cache partition’.
  5. Press Power button to select.
  6. Press the Volume down key until ‘yes’ is highlighted and press the Power button.
  7. When the wipe cache partition is complete, “Reboot system now” is highlighted.
  8. Press the Power key to restart.

Gallery has stopped: Check for rogue apps

In some other similar cases, the cause may be a bad app. To check if that’s the case, restart the device to safe mode and see what happens. Here’s how:

  1. Press and hold the Power button until the Power off window appears then release.
  2. Touch and hold Power off until the Safe mode prompt appears then release.
  3. To confirm, tap Safe mode.
  4. The process may take up to 30 seconds to complete.
  5. Upon reboot, “Safe mode” appears in the lower-left of the home screen.

Remember that third-party applications are disabled in this mode so what you can use are pre-installed apps. If the bug won’t appear on safe mode, that means that the problem is due to a bad app. Uninstall the app you recently installed and see if that will fix it. If the problem remains, use the process of elimination to identify the rogue app. Here’s how:

  1. Boot to safe mode.
  2. Check for the problem.
  3. Once you’ve confirmed that a third party app is to blame, you can start uninstalling apps individually. We suggest that you begin with the most recent ones you added.
  4. After you uninstall an app, restart the phone to normal mode and check for the problem.
  5. If your S10 is still problematic, repeat steps 1-4.

Gallery has stopped: Clear Gallery app cache

If nothing has worked so far, the next step to do is to clear the cache of the Gallery app. This is an effective way to fix app-specific bugs that may have developed in the app. Like with cache partition wipe, this procedure won’t delete your data so go ahead and follow our steps below.

  1. Go to the Home screen.
  2. Tap Apps icon.
  3. Open Settings app.
  4. Tap Apps.
  5. If you’re looking for a system or default app, tap on More settings at the upper right (three-dot icon).
  6. Select Show system apps.
  7. Find and tap the appropriate app.
  8. Tap Storage.
  9. Tap Clear Cache button.
  10. Restart the device and check for the problem.

Gallery has stopped: Reset app

If nothing positive comes out after wiping the cache, then you should consider resetting the Gallery app to its defaults. You can do that by clearing its data. Keep in mind though that doing this will delete your photos and videos in the app. Make sure that you back them up ahead of time. Once you’re ready, here are the steps to clear the data of Gallery app:

  1. Go to the Home screen.
  2. Tap Apps icon.
  3. Open Settings app.
  4. Tap Apps.
  5. If you’re looking for a system or default app, tap on More settings at the upper right (three-dot icon).
  6. Select Show system apps.
  7. Find and tap the appropriate app.
  8. Tap Storage.
  9. Tap Clear Data button.
  10. Restart the device and check for the problem.

Gallery has stopped: Reset app preferences

Some apps require that a certain default or system app is working. To make sure that all default apps are up and running, you can reset app preferences with these steps:

  1. Open Settings app.
  2. Tap Apps.
  3. Tap on More settings at the upper right (three-dot icon).
  4. Select Reset app preferences.
  5. Restart your Galaxy S10 and check for the problem.

Gallery has stopped: Factory reset

If “Gallery has stopped” error has not disappeared at this stage, it’s not a bad idea at all to wipe the phone and return software settings to their defaults. This should help you determine if there’s a problem with your Galaxy S10’s software or not. If the bug won’t return after wiping the device, that means the problem is caused by an app or software glitch. If it’s the other way around the error persists after a factory reset, you must be looking at a hardware malfunction.

Factory reset will delete all personal data so be sure to create a backup of your files.

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  3. When the Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).
  4. Press the Volume down key several times to highlight “wipe data / factory reset.
  5. Press Power button to select.
  6. Press the Volume down key until ‘Yes — delete all user data’ is highlighted.
  7. Press Power button to select and start the master reset.
  8. When the master reset is complete, “Reboot system now” is highlighted.
  9. Press the Power key to restart the device

We don’t think there’s any known hardware issue that can cause the Gallery has stopped error. You won’t probably reach factory reset to fix the issue but if nothing is fixed after doing it, consider contacting Samsung for further assistance.

 


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