How To Fix Samsung Galaxy Note 9 That Overheats

Welcome to another installment of our troubleshooting series where we aim to help our readers who own the #Samsung #Galaxy #Note9 fix the issues that they are experiencing with their phone. This is the latest model in the Note series of devices which was released last year. This device uses some of the latest hardware components and has several outstanding features. Although this is a solid performing phone there are instances when certain issues can occur which we will be addressing today. In this latest installment of our troubleshooting series we will tackle the Galaxy Note 9 that overheats issue.

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How To Fix Samsung Galaxy Note 9 That Overheats

Problem: Hi everyone I have Samsung note 9 Recently, after one month of use, I’m facing very critical problem which I have never faced before. i bought this phone from samsung usa. My phone is suddenly Heating up. I feel Heat from the back Of the phone, and My phone Is restarting and restarting Non stop. i have tried, Existing Ways Tool: wipe the cash; Reboot the system;  restore the factory data, But It’s happening every time I’m using my phone. No matter which app I’m using: YouTube, Some Game apps, Just Watching or what. and if i do Something while charging it means automatically that it will start restarting. Today I heard Very strange strong signal Coming from my phone and After this signal Phone Restarts Every One second. Are you All existing ways Fixing Some related overheating Issues But I need to understand What is wrong with my phone Thanks a lot .

Solution: Before performing any troubleshooting steps on this phone it’s best  to make sure that it is running on the latest software version first. If an update is available then I suggest that you download and install it.

What you will want to do first in this case is to eliminate the possibility of a software glitch that could be causing the problem. If your phone has a microSD card installed then remove it before proceeding with the troubleshooting steps listed below.

Perform a soft reset

A soft reset is usually done when the phone is unresponsive however will also work in this case as it will refresh the phone software. This action usually fixes minor software glitches which could cause issues on the phone.

  • Press and hold the volume down button and don’t release it.
  • Now press and hold the Power key while holding down the volume down button.
  • Keep both keys held down together for 10 seconds or more.

Once the phone boots up try to check if the issue still occurs.

Check if the issue occurs in Safe Mode

There are cases when an app you downloaded will cause issues on the phone when they are installed. To check if an app you downloaded is causing the problem you will have to start the phone in Safe Mode as only the pre-installed apps are allowed to run in this mode.

  • Turn the device off.
  • Press and hold the Power key past the model name screen appearing on the screen.
  • When SAMSUNG appears on the screen, release the Power key.
  • Immediately after releasing the Power key, press and hold the Volume down key.
  • Continue to hold the Volume down key until the device finishes restarting.
  • When Safe mode appears in the bottom left corner of the screen, release the Volume down key.

In case the issue does not occur in this mode then it is most likely caused by an app you installed. Find out what app this is and uninstall it. After uninstalling the app restart the phone then check if the issue still occurs.

Wipe the cache partition of the phone

There are cases when the cached data stored in the dedicated partition of the phone can become corrupted. When this happens this this will usually cause certain issues to occur on the phone. To eliminate the possibility that this is what’s causing the problem you will have to wipe the cache partition of the phone from the recovery mode.

  • Turn off the phone.
  • Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  • When the Android logo displays, release all three keys.
  • An ‘Installing system update’ message will show for 30 – 60 seconds before the Android system recovery menu options appear.
  • Press the Volume down key several times to highlight wipe cache partition.
  • Press Power key to select.
  • Press the Volume down key to highlight yes, them and press the Power key to select.
  • When the wipe cache partition is complete, Reboot system now is highlighted.
  • Press the Power key to restart the device.

Check if the issue still occurs.

Perform a factory reset

In case the above steps fails to fix the problem then chances are this is caused by old software data that has not been completely removed during a software update process. The best way to deal with this right now is to perform a factory reset. Take note that your phone data will be deleted in the process so make sure to make a backup copy first.

  • Turn off the phone.
  • Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  • When the green Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).
  • Press the Volume down key several times to highlight ‘wipe data / factory reset’.
  • Press Power button to select.
  • Press the Volume down key until ‘Yes — delete all user data’ is highlighted.
  • Press Power button to select and start the master reset.
  • When the master reset is complete, ‘Reboot system now’ is highlighted.
  • Press the Power key to restart the device.

If the issue still occurs after the reset then you will need to bring the phone to a service center and have it checked as this could already be caused by a faulty hardware component.

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