How To Fix Samsung Galaxy Note 9 Notifications Not Appearing

The #Samsung #Galaxy #Note9 is a premium Android smartphone preferred by consumers who regularly perform productivity tasks while on the go. This is due to the large 6.4 inch Super AMOLED display of the device which works with a stylus allowing for a more precise input control. Under the hood is a powerful Snapdragon 845 processor which when combined with 8GB of RAM allows multiple apps to be run with ease. Although this is a solid performing device there are instances when certain issues can occur which we will be addressing today. In this latest installment of our troubleshooting series we will tackle the Galaxy Note 9 notifications not appearing issue.

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How To Fix Samsung Galaxy Note 9 Notifications Not Appearing

Problem: i just recently change my phone from note 3 neo to note 9 and i use smart switch to transfer most of my apps then for some reason i just notice that there are no any notification appear in my lock screen nor in icon badge or notification bar like ( message /gmail/email/calendar/ some other app i installed ) the only notification is working is what’s app i tried everything from checking the settings notification and they were all on and i restart my device and turn off my device and turn on again and is still not working and i did everything but nothing work if somebody knows what the problem please help me i feel anxious and this device is still new and recently i just changed it and end up with this problem is it because of the smart switch ?!!

Solution: Before performing any troubleshooting steps on this phone it’s best to make sure that it is running on the latest software version. If an update is available then I suggest that you download and install it first.

It’s unlikely that the problem is caused by Smart Switch. What you will want to do first in this case is to make sure that the notifications setting of the phone is properly set.

  • Tap the Menu icon.
  • Tap Settings.
  • Tap Notifications.
  • Tap the Messages switch to turn On if off (You may have it on already).
  • Tap App icon badges to turn on or off.
  • From the Categories section, select any of the following: Emergency Alerts, general notifications or new messages. Make sure that the on lock screen option is turned on.

In case the above steps fails to fix the problem then proceed with the additional troubleshooting steps listed below.

Do a soft reset

A soft reset is usually performed to refresh the phone software. This action usually fixes minor software glitches which could cause issues on the phone.

  • Press and hold the volume down button and don’t release it.
  • Now press and hold the Power key while holding down the volume down button.
  • Keep both keys held down together for 10 seconds or more.

Once the phone boots up check if the issue still occurs.

Check if the issue occurs in Safe Mode

There are cases when an app you downloaded will cause issues on the phone when they are installed. To check if an app you downloaded is causing the problem you will have to start the phone in Safe Mode as only the pre-installed apps are allowed to run in this mode.

  • Turn the device off.
  • Press and hold the Power key past the model name screen appearing on the screen.
  • When SAMSUNG appears on the screen, release the Power key.
  • Immediately after releasing the Power key, press and hold the Volume down key.
  • Continue to hold the Volume down key until the device finishes restarting.
  • When Safe mode appears in the bottom left corner of the screen, release the Volume down key.

In case the issue does not occur in this mode then it is most likely caused by an app you installed. Find out what app this is and uninstall it.

Wipe the cache partition of the phone

There are cases when the cached data stored in the dedicated partition of the phone can become corrupted. When this happens this this will usually cause certain issues to occur on the phone. To eliminate the possibility that this is what’s causing the problem you will have to wipe the cache partition of the phone from the recovery mode.

  • Turn off the phone.
  • Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  • When the Android logo displays, release all three keys.
  • An ‘Installing system update’ message will show for 30 – 60 seconds before the Android system recovery menu options appear.
  • Press the Volume down key several times to highlight wipe cache partition.
  • Press Power key to select.
  • Press the Volume down key to highlight yes, them and press the Power key to select.
  • When the wipe cache partition is complete, Reboot system now is highlighted.
  • Press the Power key to restart the device.

Check if the issue still occurs.

Perform a factory reset

In case the above steps fails to fix the problem then chances are this could be caused by a software glitch. . The best way to deal with this right now is to perform a factory reset. Make sure to backup your phone data before doing the reset.

  • Turn off the phone.
  • Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  • When the green Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).
  • Press the Volume down key several times to highlight ‘wipe data / factory reset’.
  • Press Power button to select.
  • Press the Volume down key until ‘Yes — delete all user data’ is highlighted.
  • Press Power button to select and start the master reset.
  • When the master reset is complete, ‘Reboot system now’ is highlighted.
  • Press the Power key to restart the device.

Check if the issue still occur.

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