How To Fix Samsung Galaxy S9+ Only Charges With Wireless Charger

The #Samsung #Galaxy #S9+ is one of the two flagship devices released by the South korean company last year. This is the larger version of the two which sports a 6.2 inch Super AMOLED display that’s great to use for viewing multimedia content. It also has a larger capacity 3500 mAh battery and more RAM at 6GB versus 4GB for the S9. Although this is a solid performing device there are instances when certain issues can occur which we will be addressing today. In this latest installment of our troubleshooting series we will tackle the Galaxy S9+ only charges with wireless charger issue.

If you own a Samsung Galaxy S9+ or any other Android device for that matter then feel free to contact us using this form. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.  

How To Fix Samsung Galaxy S9+ Only Charges With Wireless Charger

Problem: Hi, my dad recently gave me his phone which is a samsung galaxy S9+. It’s always charged normally and fast when my dad had it. It’s always charged with a regular cable.And when my dad gave it to me it worked well and charged well with a regular cable for 2 months but it recently stopped charging normally.The charger works fine,and i’ve tried charging the phone with other chargers but none of them seem to work on the phone. I’ve reset the phone many times and still nothing. The only way i can charge my phone now is with a wireless charger. If you could please help that would be great! Thanks.

Solution: Before performing any troubleshooting steps on this phone it’s best to make sure that it is running on the latest software version first. If an update is available then you should download and install it.

The first thing you will want to do in this case is to check if this is a hardware problem by following the troubleshooting steps listed below.

  • Clean the charging port of the phone using a can of compressed air making sure that any dirt or debris stuck in it is removed.
  • Try using a different charging cord and wall charger to charge the phone.
  • Check if the phone can charge from a computer USB port. If it can then the problem is most likely caused by a damaged pin in the charging port.

In case the phone does not charge after performing the steps listed above then proceed with the additional troubleshooting steps listed below.

Perform a soft reset

What you will want to do in this case is to refresh the phone software. You can do this by doing a soft reset which is usually performed when a phone is unresponsive but is also recommended in this case.

  • Press and hold the Power and Volume down key for up to 45 seconds.
  • Wait as the device restarts.

Once the phone restarts check if the issue still occurs

Check if the issue occurs in Safe Mode

An app you downloaded in your phone could be causing this problem. To check if this is the case you will need to start the phone in Safe Mode since only the pre-installed apps are allowed to run in this mode.

  • Turn the phone off.
  • Press and hold the Power key past the model name screen appearing on the screen.
  • When SAMSUNG appears on the screen, release the Power key.
  • Immediately after releasing the Power key, press and hold the Volume down key.
  • Continue to hold the Volume down key until the device finishes restarting.
  • When Safe mode appears in the bottom left corner of the screen, release the Volume down key.

In case the issue does not occur in this mode then it’s likely that the problem is caused by an app you downloaded. Find out what app this is and uninstall it.

Wipe the cache partition of the phone

The phone system cached data is used to speed up the access to your phone apps. Sometimes this data can get corrupted which results in issues occurring on the device. To check if a corrupted cached data is causing the problem you will need to wipe the cache partition of the phone from the recovery mode.

  • Turn off the phone.
  • Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  • When the Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).
  • Press the Volume down key to highlight “wipe cache partition.”
  • Press the Power key to select.
  • Press the Volume down key to highlight “yes” and press the Power key to select.
  • When the wipe cache partition is complete, “Reboot system now” is highlighted.
  • Press the Power key to restart the device.

Check if the issue still occurs.

Perform a factory reset

One last troubleshooting step you should consider is a factory reset. This will revert your phone back to its original factory condition. Make sure to backup your phone data before doing the reset as it will be deleted in the process.

  • Turn off the phone.
  • Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  • When the green Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).
  • Press the Volume down key several times to highlight ‘wipe data / factory reset’.
  • Press Power button to select.
  • Press the Volume down key until ‘Yes — delete all user data’ is highlighted.
  • Press Power button to select and start the master reset.
  • When the master reset is complete, ‘Reboot system now’ is highlighted.
  • Press the Power key to restart the device.

In case the issue persists even after performing the troubleshooting steps listed above then this is most likely caused by a faulty hardware component. The best thing to do right now is to have the phone repaired at a service center.

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