How to fix LG G7 Android Auto won’t send texts issue

Android Auto is one of the most useful Google apps an Android user can have. It makes driving a lot easier and safer with it on board. In today’s troubleshooting episode, we address a peculiar issue on the LG G7 wherein Android Auto won’t send texts at all. If you have a similar issue on your own LG G7, learn how to deal with it by doing our recommended solutions below.

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Problem: Android Auto won’t send texts on LG G7

My LG G7 won’t connect to Bluetooth in my 2018 Hyundai Elantra Value Edition. I just received a replacement phone and It still doesn’t work properly. It will mostly works ok with Android Auto except it won’t send texts. It will take my text, repeat it to me but won’t send when I say send it. I can make and receive phone calls and navigation works fine.

Solution: This problem may be unique to LG G7 device as we haven’t received anything like it from other non-LG users. Find out the troubleshooting steps that you can try below and see which one will help.

Check Android Auto Permissions

Make sure that your LG G7 is grants permission for Android Auto app to use messaging function. If it’s restricted, like when you deny the needed permission at the initial setup, it won’t be able to send messages at all.

To check if your LG G7 gives it the necessary permission, follow the steps below:

  1. Open Settings app.
  2. Tap the ‘General’ tab.
  3. Tap Apps & notifications.
  4. Select Android Auto app.
  5. Tap Permissions.

Clear Android Auto cache

There may be an issue with the app’s cache. To ensure that Android Auto is using a fresh cache, try to delete the current one. Here’s how:

  1. From the Home screen, tap Settings.
  2. Tap the ‘General’ tab > Apps & notifications.
  3. Tap App info.
  4. Tap the filter to select the following: All, Enabled, Disabled
  5. Tap the desired app, then Storage.
  6. Tap Clear cache.
  7. Hit YES to confirm.

Reset Android Auto back to its defaults

Another good way to directly deal with Android Auto app is by resetting it back to its factory state. This will clear the app of any new bug and restore its original software condition. You’ll need to set it up again after doing this step.

  1. From the Home screen, tap Settings.
  2. Tap the ‘General’ tab > Apps & notifications.
  3. Tap App info.
  4. Tap the filter to select the following: All, Enabled, Disabled
  5. Tap the desired app, then Storage.
  6. Tap Clear data.
  7. Hit YES to confirm.

Reset network settings

There may be a network setting or settings that has been modified before this problem started. To ensure that your LG G7 ThinQ has all the right network configuration, including its Bluetooth functionality, we suggest that you do the following:

  1. Open Settings app.
  2. Tap Restart & reset.
  3. Tap Network settings reset.
  4. Tap RESET SETTINGS.
  5. Tap Reset Settings.
  6. Set up Android Auto again and check for the problem.

Clear cache partition

Sometimes, a corrupted system cache can cause problems. Android uses a set of temporary files to load apps faster called system cache. If this cache becomes outdated or corrupted, the phone may encounter performance problem, app crashes, and other sorts of problems. To see if a corrupted system cache is to blame, follow the steps below to clear the cache partition.

  1. From the Home screen, tap Settings.
  2. Tap the ‘General’ tab.
  3. Tap Storage > Internal storage.
  4. Wait for menu options to finish calculating.
  5. Tap Free up space.
  6. Tap Temporary files & raw files.
  7. Select the following options:
  8. Cached data
  9. Clip tray temporary files
  10. Raw files from camera
  11. Tap Delete > DELETE.

Install updates

Making sure that the software on your device is up-to-date is one of the ways to lessen the chances of bugs from developing. While there’s no guarantee that it will fix the issue you’re having, it still is highly recommended whether or not you have an issue.

Factory reset

Factory reset is a drastic solution in this case but it may be the only effective way to fix the problem at this stage. Make sure to create a backup of your files or data before doing it.

  1. Back up all data on the internal memory before performing a master reset.
  2. Turn off the device.
  3. Press and hold the Power and Volume down buttons.
  4. When the LG logo appears, quickly release and then re-hold the Power button while continuing to hold the Volume down button.
  5. When the ‘Delete all user data (including LG and carrier apps) and reset all settings’ message appears, use the Volume down button to highlight Yes.
  6. Press the Power button to reset the device

Report the bug to Google

Should the issue return even after you factory reset the device, there must be a coding problem within Android Auto app itself. In this case, the matter must be looked at by Google itself. We don’t experience this issue with our own Samsung devices so it may be an unknown glitch on this particular phone model. Try to visit the official Help Page for Android Auto and see if you can get direct help from Google or from other Android users.

 


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