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Galaxy S7 edge “System Update Ready to Install” prompt won’t go away after installing Android

Hello and welcome to today’s #GalaxyS7 troubleshooting article. This day’s post addresses the issue on how to deal with a persistent “System Update Ready to Install” prompt, even after you’ve installed Android. We know that some Galaxy S7 are experiencing this issue even when the S7 was first released so we hope that you’ll find this article helpful.

Before we proceed, we want to remind you that if you are looking for solutions to your own #Android issue, you can contact us by using the link provided at the bottom of this page. When describing your issue, please be as detailed as possible so we can easily pinpoint a relevant solution. If you can, kindly include the exact error messages you are getting to give us an idea where to start. If you have already tried some troubleshooting steps before emailing us, make sure to mention them so we can skip them in our answers.

Today’s problem: Galaxy S7 edge keeps showing “System Update Ready to Install” banner

Hi. So my Samsung Galaxy S7 edge prompted my to do a System Update which I did. It was fully charge at the time and processed to go through the updating steps which I could see on the screen.  When it was done I still had the banner across my phone home screen to do an System Update, which once again, I did ( and again it looked successful) but after it went through the steps again and was done, I still have the banner “System Update Ready to Install”.  Any help would be a appreciated. Thank you  (Not sure of my Android Version (below) but choose Marshmallow because that sounded vaguely familiar but could be another one ???) — Jonesde

How to fix your Galaxy S7 that shows “System Update Ready to Install” prompt all the time

There are five possible solutions that you can do to fix this issue. Let’s us tell you how to do each of them.

Solution #1: Clear system cache

A Galaxy S7 keeps downloaded APKs (app installers), Android updates, and other temporary files in one partition of the storage device called cache partition. Sometimes, for some reason, one or a few of these temporary files get corrupted, which then leads to all sorts of issues. In many cases, the most that can happen is general slow performance of a device but in other cases, some apps may also behave erratically. Since Android uses a number of services and system apps to keep going, it may also show problems if the system cache is affecting these core apps. To see if this is the case, we’d like you to clear your phone system cache as the first solution.

Clearing the system cache only affects temporary files so your data (photos, videos, etc.) should be safe. If you haven’t tried clearing your S7 cache before, kindly do the steps below:

  1. Turn off your Samsung Galaxy S7.
  2. Press and then hold the Home and Volume UP keys, then press and hold the Power key.
  3. When the Samsung Galaxy S7 shows on the screen, release the Power key but continue holding the Home and Volume Up keys.
  4. When the Android logo shows, you may release both keys and leave the phone be for about 30 to 60 seconds.
  5. Using the Volume Down key, navigate through the options and highlight ‘wipe cache partition.’
  6. Once highlighted, you may press the Power key to select it.
  7. Now highlight the option ‘Yes’ using the Volume Down key and press the Power button to select it.
  8. Wait until your phone is finished doing the Master Reset. Once completed, highlight ‘Reboot system now’ and press the Power key.
  9. The phone will now reboot longer than usual.

Solution #2: Manage Storage cache for Device Maintenance app (delete data)

Another way to fix persistent update prompts is by deleting Device Maintenance app data. There are two ways to do this procedure.

Delete Device Maintenance app data via Storage

  1. Open Settings app.
  2. Tap Device Maintenance.
  3. Tap Storage.
  4. Tap Clean Now or Fix Now button.

Delete Device Maintenance app data via Apps Tray

  1. Open Settings app.
  2. Tap Apps.
  3. Tap More settings icon at the upper right.
  4. Tap Show system apps.
  5. Find Device Maintenance and tap it.
  6. Tap Storage.
  7. Tap Manage Storage.
  8. Tap Clear data.
  9. Tap CLEAR to confirm.

Solution #3: Restart to safe mode

There’s a chance that a bad third party app you’ve downloaded is causing this problem. To check that, you should restart your S7 to safe mode and see what happens. In safe mode, third party apps will be prevented from running so if your S7 works normally without the persistent

“System Update Ready to Install” banner, that’s a confirmation that one of your apps is problematic. In order to notice a difference, be sure to let your phone run for a few hours while it’s on safe mode. To restart your S7 to safe mode, follow these steps:

  1. Turn your Galaxy S7 off.
  2. Press and hold the Power button.
  3. Once the ‘Samsung Galaxy S7’ logo appears, release the Power key and immediately press and hold the Volume Down button.
  4. Continue holding the button until the phone finishes rebooting.
  5. Once you see the text “Safe mode” at the bottom left corner of the screen, release the Volume Down button.

Remember, safe mode won’t pinpoint the app that’s behind this issue so you need to narrow down possibilities. If the problem appeared right after you installed a new app, try removing that app first to see what happens. If uninstalling won’t fix it, move on to the next app. Just make sure to let your phone run normally (out of safe mode) after you uninstall an app.

Solution #4 Disable Download updates automatically/Schedule software updates

It’s possible that there may be an operating system bug causing your problem that affects software update management. To see if it can be fixed on your end, try turning off  Download updates automatically and Schedule software updates options. These two may not be present in some carrier-branded Galaxy S7 so if you can’t find them in your own, just ignore this suggestion.

To disable Download updates automatically and Schedule software updates options, follow these steps:

  1. Open Settings app.
  2. Tap Software update.
  3. Move the slider for Download updates automatically and Schedule software updates option to the left to disable them.

Solution #5: Factory reset

Finally, if everything fails up to this point, you should try the drastic option of wiping your device. Factory reset should reset all software settings back to their defaults and should eliminate the bug that keeps “System Update Ready to Install” from reappearing. Be sure to back your data first before doing this procedure.

  1. Turn off your Samsung Galaxy S7.
  2. Press and then hold the Home and Volume UP keys, then press and hold the Power key.
  3. When the Samsung Galaxy S7 shows on the screen, release the Power key but continue holding the Home and Volume Up keys.
  4. When the Android logo shows, you may release both keys and leave the phone be for about 30 to 60 seconds.
  5. Using the Volume Down key, navigate through the options and highlight ‘wipe data / factory reset.’
  6. Once highlighted, you may press the Power key to select it.
  7. Now highlight the option ‘Yes — delete all user data’ using the Volume Down key and press the Power button to select it.
  8. Wait until your phone is finished doing the Master Reset. Once completed, highlight ‘Reboot system now’ and press the Power key.
  9. The phone will now reboot longer than usual.

 


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