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How to fix Motorola Moto G5 screen flickering problem? [Troubleshooting Guide]

Several factors can cause a phone screen to flicker. It could be a minor or major problem to deal with. And based on what most people have encountered, screen brightness, bad apps, and screen damage appeared to be the common culprits. The problem can be regarded as minor issue if it’s just inflicted by software malfunctions. But if it involves damaged screen components, then that could be tagged as a major issue. In cases like this, a technician’s aid would be necessary.

In this context, I’ll explicate some common instances that could cause screen flickering problem on a particular device that is the Moto G smartphone. Read on and learn how to deal with this problem at home before rushing to a service center for hardware assessment and/or repair.

Dealing with screen flickering problem can be annoying especially if you spend more time on your phone screen. This leaves you no choice but to do something and fix the problem as soon as possible. Assuming that the screen flickering issue transpiring on your Moto G5 is attributed to a software error, the following procedures will likely be able to  fix it.

For smartphone owners who found our site while trying to find a solution, try to see if your phone is one of the devices we support. If it is, then visit the troubleshooting page for that device, browse through it to find issues that are similar with yours and feel free to use our solutions and workarounds. However, if you still need our help after that, then fill up our Android issues questionnaire and hit submit to contact us.

First solution: Boot your device into safe mode.

Booting your device in Safe Mode will help you determine whether or not a third-party app is causing your phone screen to flicker. All third-party apps are bypassed or temporarily disabled in this mode, thus leaving all stock apps to run on your phone. Here’s how to active safe mode on your Moto G5:

  1. Navigate to the Home screen then press and hold the Power key for a few seconds until you see the Power off menu.
  2. After a few seconds, release the Power key then tap and hold the option to Power Off.
  3. Read the Reboot to safe mode message and tap OK to confirm. Your device then powers off and restarts in safe mode.
  4. Swipe the screen to unlock your device. If prompted, enter your screen lock to proceed.

You should then see a Safe Mode watermark at the bottom left corner of the screen. This indicates that safe mode is now enabled. Use your device as you usually do while in safe mode and see if the screen flickering reoccurs.

If the screen flickering problem on your Moto G5 disappears while in safe mode, then it denotes that a third-party app is causing it. And to fix the problem, you need to remove the bad apps from your phone. Follow these steps to uninstall bad apps in safe mode:

  1. Navigate to the Settings menu.
  2. Tap Apps.
  3. Select All Apps in the dropdown menu at the top.
  4. Tap to select the suspected app you want to remove.
  5. Tap Uninstall then OK to confirm.

After the app is uninstalled, restart your Moto G5 and see if that fixes the screen flickering problem. If the problem reoccurs, delete other apps you suspect is causing conflict with your phone’s display function.

Second solution: Wipe cache partition through recovery mode.

Wiping the cache partition can also help especially if the screen flickering problem on your Moto G5 is triggered by corrupted temporary files in the system cache partition. This can yield similar positive results as a factory reset does without losing any critical data and personal information from the phone. Here’s how it’s done:

  1. Power off your device.
  2. Press and hold the Volume Down and Power buttons simultaneously until the device powers on.
  3. Press the Volume Down button until the flag next to the Power button reads Recovery Mode.
  4. Press the Power button to restart your device into Recovery Mode. An Android logo  with No Command label will then show up on the screen.
  5. While holding down the Power button, press and release the Volume Up button.
  6. Press the Volume Down key to highlight Wipe cache partition then press the Power key to confirm selection.
  7. Clearing of the cache partition will then instigate and once it’s finished, the Reboot system now option is highlighted.
  8. Press the Power key to confirm selection.

Your device then reboots automatically. Wait until it boots up completely then see if that fixes the problem.

Third solution: Master reset or factory reset.

A flickering display that is triggered by more intricate software errors may be able to withstand the prior procedures and therefore requires a full system reset. As your last resort, you may opt to proceed with a factory reset on your Moto G5. This however will wipe out all your data and personal information stored on the phone. But on the positive note, it will also clear your phone system from any type of bugs and complex errors that triggered your phone screen to render such a troubled display. Should you wish to proceed, don’t forget to back up all your critical data and then follow these steps:

  1. Tap Settings from Home screen.
  2. Scroll down and tap Backup & reset.
  3. If necessary, enable the option to Back Up My Data to turn Automatic restore Off.
  4. Tap Factory Data Reset.
  5. Then tap Reset Phone to confirm.

Alternatively, you can perform an external reset using the hardware keys especially if the phone’s menu is inaccessible or not that visible. Before you proceed with an external reset, make sure your device has at least 30 percent of battery power left. Again everything will be deleted in this process so creating a backup is still necessary. Once you’re all set, follow these steps:

  1. Power off your device.
  2. Press and hold the Volume Down and Power buttons simultaneously until the device powers on.
  3. Press the Volume Down button until the flag next to the Power button reads Recovery Mode.
  4. Press the Power button to restart your device into Recovery Mode. An Android logo  with No Command label will then show up on the screen.
  5. While holding down the Power button, press and release the Volume Up button.
  6. Then press the Volume Down button to scroll to and highlight Wipe data/factory reset option.
  7. Press the Power button to confirm selection.
  8. Press the Volume Down button to  scroll to and highlight Yes — erase all user data.
  9. Then press the Power button again to confirm selection.

The factory reset will then instigate. When it’s done your phone reboots. By then you may proceed to initial setup.

Seek further assistance

It’s possible that the screen or motherboard has obtained some damage from a previous instance of dropping or liquid exposure. In this case, the screen flickering on your Moto G5 is a vivid symptom of hardware damage. It therefore denotes that service is required. At this juncture, you may set up a date to take your Moto G5 to a nearest service center in your place. Apparently, nothing much more can be done to fix the problem on your end.

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