The #LG #V40ThinQ is one of the latest premium Android devices that has been recently released in the market. This phone has a solid build quality made of an Aluminum frame with Corning Gorilla Glass 5 on both the front and back. It sports a 6.4 inch P-OLED display while under the hood is the powerful Snapdragon 845 processor working in tandem with 6GB of RAM. Although this is a solid performing phone there are instances when certain issues can occur which we will be addressing today. In this latest installment of our troubleshooting series we will tackle the LG V40 ThinQ not charging after getting wet issue.
If you own an LG V40 ThinQ or any other Android device for that matter then feel free to contact us using this form. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.
How To Fix LG V40 ThinQ Not Charging After Getting Wet
Problem: I’m using an Lg V40 ThinQ and itt fell on water, works perfectly fine but when i plug the charger it writes charging on the lock screen and that’s it the battery percentage doesn’t increase I tried rebooting it. It will then say the battery is 40%. Immediately when i unlock it it drops to 10% then 2% and shuts down Then when i connect the charger it automatically turns on and do the same thing No light bolt or anything on the battery icon.
Solution: Although this model has an IP68 certification making it dustproof and waterproof up to 1.5 meters for 30 minutes there’s still a possibility that the device can get water damaged. In this particular case it’s likely that water might have entered the phone and is causing issues with charging. To fix this you should follow the troubleshooting steps listed below.
Wipe the phone with a soft cloth
The first thing that you need to do is to make sure that the exterior part of the phone is not wet. Use a soft cloth to wipe the phone dry. It’s best to remove the SIM card and micro SD card when doing this procedure.
Remove moisture in the charging port
There’s a possibility that the charging port of the phone will have moisture in it. Use a mini vacuum or a hair dryer to remove any presence of liquid in this port. You can also leave the phone for at least two hours in a cool area and let the moisture evaporate naturally.
Charge the phone using a different USB cord
There are instances when this problem can be caused by a faulty charging cord since this gets easily damaged. Try using a different charging cord to charge the phone.
Charge the phone using a different wall charger
To eliminate the possibility of this issue being caused by a defective wall charger then you should try using a different wall charger.
Perform a factory reset on the LG V40 ThinQ
One last troubleshooting step to consider is a factory reset. This will revert your phone back to its original factory condition and will usually fix the problem if it is caused by a software glitch. Make sure to backup your phone data before doing the reset as it will be deleted in the process.
- Back up data on the internal memory before performing a factory reset.
- From the Home screen, Settings.
- Tap the ‘General’ tab.
- Tap Restart & reset.
- Tap Factory data reset.
- If desired, tap the Erase SD card checkbox.
- Tap RESET PHONE – Delete all – RESET
You can also perform the factory reset using the hardware keys.
- Backup all data on the internal memory before performing a master reset.
- Turn off the device.
- Press and hold the Power and Volume down buttons.
- When the LG logo appears, quickly release and then re-hold the Power button while continuing to hold the Volume down button.
- When the ‘Delete all user data (including LG and carrier apps) and reset all settings’ message appears, use the Volume down button to highlight Yes.
- Press the Power button to reset the device
If the above steps still does not fix the problem then this could already be caused by a faulty hardware component possibly due to water entering the device. The best thing to do right now is to bring the phone to a service center and have it checked.
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