Android Marshmallow problems and solutions [troubleshooting guide]


Android Lollipop’s successor, #Marshmallow, has finally been confirmed after a few months of speculation. Although details for the new Google operating system (#Android6.0) are only a trickle at this time, we know that it inherits a lot of similar traits from Lollipop. One of the most visible carryover items from Lollipop is Marshmallow’s original theme, or lack thereof. Based on the final preview (Preview 3), Marshmallow’s theme looks pretty much the same with Lollipop. It may be new but it doesn’t depart much from Lollipop despite introducing improvements like app permissions, power-management feature called Doze, Android Pay, etc.

Android Marshmallow

It is safe to say at this time that users may still experience the perennial problems plaguing Android devices time and again. Below are some of these anticipated problems and ways to fix them.

If you encounter any #AndroidMarshmallow issue, you can share them with us so we can publish them and their solutions in our next posts. Simply use the link provided at the bottom of the page.



Battery drain

Android 5.0, also known as Lollipop, was initially regarded as gentler to the battery compared to KitKat although reality showed otherwise. We know that details about Marshmallow features are still subject for speculation, but it does show more or less similar trends to Lollipop in terms of general software architecture. This means that battery drain problem may very well be one of its expected weaknesses. Whether or not our prediction will be proven inaccurate depends on users’ reviews during the final release.

It is worth noting that a major OS update update may not be the sole culprit for the perennial poor battery life issue on Android flagship phones. In fact, the same problem occurs time and time again on other flagship phones from Sony, HTC, LG, Apple, etc. Third party apps, services and some isolated hardware issues can also result to fast battery drain problem.

Google appears to heed consumer’s desire for better battery power management in Marshmallow (at least with Preview 3)  by adding a more detailed, per-app battery consumption breakdown under the usual battery stats field. This means that users have an additional tool in their disposal now to check what particular app needs to be monitored.

In the meantime, here are the best practices a user must do to fix poor battery life after updating to Android 6.0.

Turn off non-critical or unnecessary services

One of the effective methods in stopping fast battery drain is by disabling unnecessary services. These services are often left running long after a user has utilized them. Proper battery power management calls for smarts in using your phone. Make sure that the features below are not actively running when your Android phone is on standby or in sleep mode:

  • Wi-Fi
  • Bluetooth
  • NFC (Near Field Communication)
  • GPS
  • Mobile data

Avoid areas with weak cellular signal

If possible, only use your phone in an area with strong cellular phone signal. It’s a known fact that poor cellular coverage can negatively impact your phone’s battery life as the device is forced to exert more power when searching for signals. Constant request for signal search is not only bad for the battery, but can also contribute to overheating as the processor labors more each time a signal request is made.

If you have no option to stay away from poor cellular signal areas, turning off the phone when not in use may help you conserve more power.

Keep an eye on your apps

Checking your battery usage is another good practice to keep battery consumption within an acceptable level. Problematic apps often run endlessly so monitoring the stock battery usage app under Settings>Battery for telltale signs of such activity is a must.

The more apps you install, the more likely that your battery life is shortened everyday. It is recommended to uninstall seldom used apps. If you haven’t used an app for at least two weeks, that’s a good indicator that it’s most probably not necessary.

If you suspect that a third party app may be contributing to the problem, consider booting the phone in Safe Mode. While in safe mode, third party apps are prevented from running so if battery drain issue does not occur, you can start the process of isolation to pinpoint which app is to blame.


Freezing, lag, slow performance

Another possible problem that may plague even the most advanced flagship phones after updating to Android Marshmallow is slow performance or lag. If a device appears slow in loading apps or if there’s a delay between entering a command and an app’s actual response to it, the issue is most probably caused by the recent firmware. Many users have encountered a similar scenario after installing Lollipop on their phones like the powerful Samsung Galaxy S5.

A scenario like this can almost always be expected if you flash a new firmware over an existing one, like what happened to folks who previously ran  Android KitKat before they install Lollipop. We received much lesser firmware-related problems from devices that were shipped out with built-in Lollipop OS than those that received the OS later on. Fortunately, two of the standard troubleshooting procedures–wiping the cache partition and factory reset–can effectively deal with the problem easily.


Boot loop

If you find yourself stuck in perpetual boot loop or random reboots after updating to Android 6.0, your best course of action would be to delete the cache partition. The thing with updating from an existing operating system to a new one, say from Lollipop to Marshmallow, is that the system cache tends to get corrupted afterwards, or some leftover files are added to new set of cache. Either of these scenarios can result some system files interfering with one another leading to instability. Other instability issues can actually occur after installing a major update over an existing one and boot loop is just one of the theoretical situations that can happen when the system cache is not in good working order.

Boot loop if often encountered after rooting or flashing a custom ROM to a device. If you rooted your phone prior to installing a new firmware, make sure that all your important files like videos, photos, contacts, etc. are saved in another device like a computer in the event that you want perform a factory reset.

Should you update to Marshmallow?

Definitely! Google’s new operating system is slated to be released for newer Android devices (although older devices may also be supported at a later date) that packs tremendous amount of hardware specs. Downloading the new Marshmallow update will not only update the security on your phone but will also be a fun-filled opportunity to use your device to its fullest.




Engage with us

If you are one of the users who encounters a problem with your device, let us know. We offer solutions for Android-related problems for free so if you have an issue with your Android device, simply fill in the short questionnaire in this link and we will try to publish our answers in the next posts. We cannot guarantee a quick response so if your issue is time sensitive, please find another way to resolve your problem. 

When describing your issue, please be as detailed as possible so we can easily pinpoint a relevant solution. If you can, kindly include the exact error messages you are getting to give us an idea where to start. If you have already tried some troubleshooting steps before emailing us, make sure to mention them so we can skip them in our answers.

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10 Replies to “Android Marshmallow problems and solutions [troubleshooting guide]”

  1. Hi,
    My self vignesh using HTC desire 820 for past 3 Years.Currently its running in Lollipop OS when i try to update after downloading installation getting failed.Could u please give me the solution to install marshmallow in my HTC mobile.

  2. Hi…
    I recently upgraded lollypop to marshmallow in htc desire 826 and now it has heating problem and the battery drains with a couple of hours…

  3. Clearing the cache and dalvik cache solved the problem with the boot loop occured due to having the ex. sd formatted as the internal no need to loose all your apps

  4. I had an xperia z3 d6653 and by mistake uploaded Marshmallow custom rom for Z3 Model d6603. I can see model number changed on my phone now. Well thats not an issue. I’ve lost total control over my phone memory(sd or internal). Can’t delete anything (songs or photos), can’t add movies into the phone. It won’t simply let me do anything.

  5. Tried M on my htc one m8. Network kept de registering itself even in the heart of city. Had to keep switching airplane mode for phone to register on my network. Looks good but needs proper theme store

  6. I am having android one Karbonn Sparkle V phone On Oct 4th 2015 I got the marshmallow update from that time my phone is getting very heat battery is draining fast and it take more internal storage i cannot install more then 2-3 app please help to resolve this issue i cannot use my phone i had send feedback from my phone to google also to fix this bug but till now no Solution i got. Please anyone provide me the solution for this.

  7. After I installed marshmallow in my mom’s phone, phone has stopped charging, also is not starting, if it starts also battery drain is like in couple of hours, can’t start phone now please help, my mom’s phone is kardon v sparkle

  8. Earlier my battery used to drain very slowly like in two days or so..but after update its not evn staying a day..plz suggest some solution to fix this issue…

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