The #Samsung #Galaxy #Note8 is one of the best premium Android smartphone model to be released last year. This phone is highly sought by people who want to stay productive while on the go due to its large 6.3 inch Super AMOLED display that not only works with touch but with a stylus as well. Under the hood is a powerful Snapdragon 835 processor with 6GB of RAM which allows the phone to handle with ease anything thrown at it. Although this is s a solid performing phone there are instances when certain issues can occur which we will be addressing today. In this latest installment of our troubleshooting series we will tackle the Galaxy Note 8 not charging or turning on issue and other related problems.
If you own a Samsung Galaxy Note 8 or any other Android device for that matter then feel free to contact us using this form. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.
If you would like to browse the previous parts in this series then check out this link.
Note 8 Not Charging Or Turning On
Problem: hi I have a samsung galaxy Note 8. i bought in New Zealand around 9 months ago. a day a go the phone does not turn on. non of the LED lights show nor Samsung logo. It’s just dead. when i charge it for an hour or so and touch the back of the phone its heated but does not turn on.
Related Problem: Hello, so all of the sudden my Samsung Galaxy Note 8 would not charge or turn on at all. I played with it one day and the next- absolutely nothing. I have my husband’s phone that’s does not have this problem. Mine did not turn on but would attempt to at first (vibrate do the green charging logo for a few seconds) then it would do nothing at all eventually. So I was trying to find out why or how to fix it online. I attempted the reset using the recovery mode. When the “warning a custom os can Cause critical problems in phone and installed applications” message popped up, I accidentally pressed vol. Up instead of down. Now it won’t even attempt to take a charge. Did I mess it up by selecting that option? Please help me!!! Thank you!! Oh ya, I don’t know what version of Android it is because I can not turn it on. Thank you!
Solution: The first thing that you should do in this case is to make sure that the battery of the phone has sufficient charge by following the steps listed below.
- Clean the charging port of the phone using a can of compressed air. Make sure to remove any dirt or debris stuck in this port.
- Charge the phone for at least 20 minutes using its wall charger.
- In case you don’t see any charging indicator on the device then try using a different charging cord and wall charger. You should also try charging the phone from a computer USB port.
Once the battery has sufficient charge try turning on the phone by pressing and holding both power and volume down buttons for at least 10 seconds.
If the above steps fails to fix the problem then you should bring the phone to a service center and have it checked.
Note 8 Does Not Start Even when Battery Is Charged
Problem: When I plug the phone in, it shows the icon for charging while off, saying that it’s charged. When I try to turn it on, it goes through the startup sequence for ~10-15 seconds, then goes back to off. If I try to turn it on when it’s not plugged in, there is no attempt to start. No vibration, no lights, nothing. I have tried two chargers. One had an old one around a year old. When the phone said it was fully charged, I became more concerned about the problem.
Solution: The best thing that you can do right now is to check if the problem is caused by a software glitch. With the phone connected to its wall charger try doing a soft reset. This is done by pressing and holding both power and volume down buttons until the phone restarts. In case the issue persists then try starting the phone in recovery mode. If you are able to access this mode then I suggest that you wipe the cache partition of the device then do a factory reset. Take note that this will erase your phone data.
If the above steps fails to fix the problem then this could already be caused by a faulty hardware component in which case you will need to have this checked at a service center.
Note 8 Custom Binary Blocked BY FRP Error
Problem: I have a Samsung Galaxy Note 8 and this morning it froze. When I tried to turn it back on/reset it it came up with the message your phone has been blocked by some binary code. It then went off again and I cannot turn it back on. I have tried several re-sets and still nothing.
Solution: Before performing any troubleshooting steps on the phone make sure that the battery has sufficient charge by charging the phone using its wall charger. Once the battery is charged proceed with the troubleshooting steps listed below.
The best thing to do right now is to perform a factory reset from the recovery mode. Take note that this will erase your phone data.
- Turn off the phone.
- Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
- When the green Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).
- Press the Volume down key several times to highlight wipe data / factory reset.
- Press Power button to select.
- Press the Volume down key until Yes — delete all user data is highlighted.
- Press Power button to select and start the master reset.
- When the master reset is complete, “Reboot system now” is highlighted.
- Press the Power key to restart the device.
Once the phone starts you will need to enter the the correct Google account associated with the device.
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