The #Nokia7.1 is one of the latest mid range Android devices to hit the market that offers an Android One experience to consumers. What this means basically is that the device offers a stock Android experience without any third party apps, pre-installed carriers apps, or duplicate apps. Some of the key features of this phone include its 5.84 inch IPS LCD display, Snapdragon 636 processor with 4GB of RAM, and its 12MP rear camera with Zeiss optics just to name a few. Although this is a solid performing phone there are instances when certain issues can occur which we will be addressing today. In this latest installment of our troubleshooting series we will tackle the Nokia 7.1 only turns on when connected to charger issue.
If you own a Nokia 7.1 or any other Android device for that matter then feel free to contact us using this form. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.
How To Fix Nokia 7.1 Only Turns On When Connected To Charger
Problem: hey, so I dropped my phone which is a Nokia 7.1 in water a couple of days ago and it wouldn’t turn on so I put it in rice and it still wouldn’t turn on so I left it alone and then i took it to get repaired and I was told they couldn’t repair it. I brought it home connected it to the charger and it turned on. My phone said it was at 100% so I disconnected it from the charger and it turned off I tried to turn it back on without the charger but it wouldn’t so I connected it back to the charger and it turned back and my phone only works when it’s connected to the charger, what’s the problem and how can I fix it?
Solution: If your phone came into contact with water then the first thing that needs to be done is to make sure that any liquid that is present inside the phone is removed. You can do this by placing the rice in a bag of rice for at least 48 hours. The rice will absorb any moisture or liquid inside the phone. Once this is done and you are still experiencing this issue then you should perform the steps listed below.
- Clean the charging port of the phone using a can of compressed air making sure that any dirt or debris stuck in ti gets removed.
- Connect the phone to its wall charger then make sure to fully charge it. While the phone is charging you should backup your phone data.
- Perform a factory reset. This will allow you to check if the problem is caused by a software glitch.
- Disconnect the phone from the charger the check if it remains on.
In case the above steps fails to fix the problem then this is most likely caused by a faulty hardware component already. I suspect that the power IC of the phone has been water damaged. The best thing that you can do right now is to bring the phone to a service center and have it checked.
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