Welcome to another installment of our troubleshooting series where we aim to help our readers who own the #Samsung #Galaxy #S8+ fix the issues that they are experiencing with their phone. This is a flagship phone released last year that sports a large 6.2 inch Super AMOLED display and bigger capacity 3500 mAh battery when compared to the S8. Although this is a solid performing phone there are instances when certain issues can occur which we will be addressing today. In this latest installment of our troubleshooting series we will tackle the Galaxy S8+ stopped working after taking underwater photo issue and other related problems.
If you own a Samsung Galaxy S8+ or any other Android device for that matter then feel free to contact us using this form. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.
If you would like to browse the previous parts in this series then check out this link.
S8+ Stopped Working After Taking Underwater Photo
Problem: Hi there, I have a s8+ and 3 months ago had the screen replaced by a local shop after it cracked. The device is 9 months old and I wanted to take a photo underwater today. As soon as I did that, the screen stopped working and now the device is off and won’t turn on. What should I do? Let it air dry?
Solution: It’s very likely that when the display of the phone was replaced the adhesive seal that prevents water from entering the phone was not replaced. This now results in a device that is water damaged after taking the underwater photos. The best thing that you can do right now is to place the phone in a bag of rice for at least 48 hours. The rice will absorb the moisture inside the phone. Once this is done try to check if the phone will turn on. If it doesn’t then the best thing you can do right now is to bring the phone to a service center and have it checked.
S8+ Screen Is Flashing after Getting Wet
Problem: Hi there, recently my phone had been touched by a bit of water and the screen kept “blinking”. I had put it in rice to dry out and I think the battery had died. I tried charging it overnight yet the screen won’t turn on or even show that it is charging. I tried the reset turn on steps on the site by holding down the volume and power buttons, the phone vibrates yet the screen still doesn’t turn on. I have an S8 with a non-removable battery and I’ve been using it for the past 8 months. I would appreciate any help with this problem. Thank you in advance.
Solution: If this problem is caused by water entering the phone then you will need to place the device in a bag of rice for at least 48 hours. The rice will absorb the moisture inside the phone. Once this is done clean the charging port of the phone using a can of compressed air making sure that any dirt or debris stuck in the port is removed. Charge the phone for at least 20 minutes using a wall charger then turn on the phone by pressing and holding both power and volume down buttons for at least 10 seconds.
In case the phone still does not turn on then you should have this checked at a service center.
S8+ Is Not Charging
Problem: I have been using my galaxy S8+ for a year now. The phone’s original charger stop working quiet quickly and since then any other charger I have used never seems to work. I have gone through about 10 chargers which all seem to work for at most a week and then stops working. I have tried using same chargers on other devices and they have worked. Yesterday i bought a new charger yet again, it worked for about 10 hours and hasn’t worked since. When i change the usb and use a cheaper one with the plug it works fine. I really need help
Solution: It looks like the problem is caused by an issue with the phone charging port. Try cleaning this charging port using a can of compressed air making sure that any dirt or debris stuck in it gets removed. Once this is done try using a different charging cord and wall charger to charge the phone. If the issue persists then you will have to bring the phone to a service center and have it checked.
S8+ Keeps On Vibrating Not Turning On
Problem: samsung galaxy S8+ i was just scrolling through fb when it suddenly froze and after about 10 seconds started vibrating on a black screen with samsung galaxy logo couldn’t get it to stop straight vibrating for over 30 min held down power button volume down button for 20 seconds and it stopped vibrating said system updating and then after a while went black with little blue letters in the corner saying recovery booting then will go back to completely black vibrate one back with blue letters again then vibrate and repeat this all night till the battery died did this again in the morning when i plugged it in and tried again
Solution: The best thing that you can do right now is to start the phone in recovery mode then do a factory reset. Take note that this will erase your phone data. If the problem still persists then you will need to bring the phone to a service center and have it checked.