The #Samsung #Galaxy #Note8 is a premium Android smartphone that is best known for its large 6.3 inch Super AMOLED display and its use of a stylus called an S Pen. This is a powerful device that’s a popular choice for people who want a device that makes then productive while on the go. Aside from its use of a powerful Snapdragon 835 processor the phone uses a dual 12MP rear camera system both of which have an OIS feature. Although this is a solid performing phone there are instances when certain issues can occur which we will be addressing today. In this latest installment of our troubleshooting series we will tackle the Galaxy Note 8 moisture detected in charging port error after getting wet issue and other related problems.
If you own a Samsung Galaxy Note 8 or any other Android device for that matter then feel free to contact us using this form. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.
If you would like to browse the previous parts in this series then check out this link.
Note 8 Moisture Detected In Charging Port Error After Getting Wet
Problem: Hi im having a problem with my samsung note 8. 3 days ago we went to the beach and unfortunately my cousin dropped my phone in the salt water. Now the problem is, it shows moisture detected and it wont charge. I tried to blow dry the charging port and its 100% clean and dry and the notification that says moisture detected is gone. Its charging again like nothing happened. Now the thing is. Everytime i play this specific game in my phone. The notification is back again and i have to stop playing this online game and wait for a couple of minutes for the notification to be gone and start charging the phone again. It happens everytime. What should i do? Thanks in advance
Solution: If you have already made sure that the charging port is completely free from any presence of moisture then the best thing you can do right now is to check if the problem is caused by a software glitch. You should backup your phone data then do a factory reset. Once the reset is complete do not install any apps in your phone yet. Try to check first if the issue still occurs. In case it does then there’s a possibility that this is already caused by a faulty hardware component. You will need to have this checked at a service center if this is the case.
Note 8 Moisture Detected In Charging Port Warning
Problem: Hello, I dropped my Note 8 in a sink full of water. The moisture warning came on. I dried it and put it on charge but it came up with a warning and the phone vibrates constantly. I left it half an hour and put it back on charge and it’s charging fine. I just want to know if it is safe to charge now that the warning is not coming on? Or should I still leave it for a while before I charge it. Many thanks
Solution: If the phone is charging fine right now then the moisture previously present in the charging port might have already evaporated. I’d say that it is now safe to charge your phone.
Note 8 Freezes On Network Logo
Problem: Hi I have a samsung Note 8 it has been switched off for a while as i used another phone. I have since passed this on and they have tried turning the phone on its powering up then freezing on the network symbol then just staying on there until the battery is dead it’s not frozen because the 3 symbol is moving I have tried resetting but nothing is working
Solution: The best thing you can do right now is to remove the microSD card of the phone if you have one installed then connect the phone to its charger and let it charge for at least 20 minutes. Make sure that the charging indicator appears. If you don’t see the charging indicator then perform the following steps listed below.
- Clean the charging port of the phone using a can of compressed air making sure that any dirt or debris stuck in the port is removed.
- Try using a different charging cord and wall charger to charge the phone.
- Try charging the phone from a computer USB port.
Once the phone has sufficient charge try starting it in recovery mode then wipe the cache partition of the phone. Follow this up with a factory reset. Take note that this will erase your phone data.
If the problem persists then this could already be caused by a faulty hardware component. You will need to have this checked at a service center.