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Samsung Galaxy Note 9: Safe Mode, Wipe Cache Partition and Reset Applications

One of the causes of problems with your smartphones are some of applications you installed. There are times when the device fails to boot because there are apps that keep on hanging. Issues like this are minor in nature but they occur even to the most powerful smartphones in the market today like the new Samsung Galaxy Note 9.

It is important that you know how to reboot your phone in Safe Mode because you’re gonna need it if the problem is caused by third-party applications. You also have to know how to delete the system cache because there are times that these small temporary files get corrupted and become obsolete, which may result to performance issues.

Moreover, it is advisable to know how to reset applications regardless whether they’re third parties or pre-installed because it is the best remedy when problems occur due to some issues with apps. I will walk you through on how to do these procedures so continue reading as this post may be able to help you one way or another.

Now, before anything else, if you have other issues with your phone, make sure you drop by our troubleshooting page for we have already provided solutions to hundreds of problems reported by our readers. Odds are that we may have already provided a solution to the problem you currently have so try to find issues that are similar with yours on that page and feel free to use the solutions we suggested. If they don’t work or if you need further assistance, fill up our Android issues questionnaire and hit submit to contact us.

How to reboot Samsung Galaxy Note 9 in Safe Mode

All third-party apps and services will be temporarily disabled when you boot your phone in safe mode. This procedure is very important in troubleshooting problems wherein the phone cannot run successfully in normal mode.

For issues wherein the device runs so slow, you can also use this method to observe your phone to know if it still works perfectly when all third parties are disabled. The same thing goes if you’re haunted by pop ups that are often embedded in or caused by apps that come packed with a bunch of ads or malware.

Here’s how you reboot your Galaxy Note 9 in Safe Mode…

  1. Turn the device off.
  2. Press and hold the Power key past the model name screen appearing on the screen.
  3. When SAMSUNG appears on the screen, release the Power key.
  4. Immediately after releasing the Power key, press and hold the Volume down key.
  5. Continue to hold the Volume down key until the device finishes restarting.
  6. When Safe mode appears in the bottom left corner of the screen, release the Volume down key.

Once your phone successfully runs in this mode, observe it closely and compare its performance when it’s running in normal mode. Usually, if the problem is due to third parties, your phone will run faster and smoother in this mode.

How to Wipe Cache Partition of Samsung Galaxy Note 9

There are times when your phone has some firmware issues that you don’t really need to reset it. Wiping off contents of the cache partition may be enough to bring it to its usual operation. Wiping the cache partition will delete the system cache, which may have been corrupted for some reason. These files may be small and temporary but they may cause a lot of trouble to  your phone if they get corrupted or become obsolete. That’s why it’s advisable to wipe cache partition of your phone from time to time. And you don’t need to make a backup of your important files and data as they won’t be touched. Here’s how you do it:

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  3. When the Android logo displays, release all three keys.
  4. An ‘Installing system update’ message will show for 30 – 60 seconds before the Android system recovery menu options appear.
  5. Press the Volume down key several times to highlight wipe cache partition.
  6. Press Power key to select.
  7. Press the Volume down key to highlight yes, them and press the Power key to select.
  8. When the wipe cache partition is complete, Reboot system now is highlighted.
  9. Press the Power key to restart the device.

Your device may take a little while rebooting after doing this since it will rebuild deleted cache. Just wait for it to become active and then continue your observation to know if the problem still persists or got fixed.

How to reset applications on your Samsung Galaxy Note 9

To reset an application means to clear its cache and data. This procedure is very effective in fixing app-related problems and errors. If you’re getting an error like “Unfortunately, an app has stopped,” more often than not, the problem is with the app and this procedure is a perfect fix. Here’s how you do it on your Note 9:

  1. From the Home screen, swipe up on an empty spot to open the Apps tray.
  2. Tap Settings > Apps.
  3. Tap the desired application in the default list.
  4. To display preinstalled apps, tap Menu > Show system apps.
  5. Tap Storage > CLEAR CACHE > CLEAR DATA > DELETE.

After doing this, open the app you’re having problems with to confirm if the problem is fixed. If not and if you’re dealing with a third-party app, you can try uninstalling it to remove all its associations with the firmware and other apps. After which, download it from the Play Store and reinstall it.

  1. From the Home screen, swipe up on an empty spot to open the Apps tray.
  2. Tap Settings > Apps.
  3. Tap the desired application in the default list.
  4. To display preinstalled apps, tap Menu > Show system apps.
  5. Tap UNINSTALL > OK.

Or, you may also try finding an update for it as there are times when app issues are due to compatibility…

  1. From the Home screen, swipe up on an empty spot to open the Apps tray.
  2. Tap Play Store > Menu > My Apps.
  3. To auto-update apps, tap Menu > Settings > Auto-update apps.
  4. Choose one of the following options:
    • Tap Update [xx] to update all applications with updates available.
    • Tap an individual application and then tap Update to update a single application.

I hope that these simple tutorials can help you fix problems with your new Samsung Galaxy Note 9. If you have other concerns you want to share with us, feel free to contact us or leave a comment below.

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