The #Samsung #Galaxy S8 is a flagship phone released last year that uses a new design structure when compared to its predecessor. This model does not have a physical home button instead it now relies on an onscreen home button. The phone now uses a 5.8 inch Super AMOLED display that occupies most of the front part of the device. One year after its release it is still one of the best Android smartphone model that you can get. Although this is a solid performing phone there are instances when certain issues can occur which we will be addressing today. In this latest installment of our troubleshooting series we will tackle the Galaxy S8 will not charge when on issue and other related problems.
S8 Will Not Charge When On
Problem: This has been going on for about the last 3 weeks, if not a full month. My S8 will not charge while ON, the battery will just continue to drain. The phone itself must be off and will take over 7 hours for a full battery charge (if not longer). I don’t overwork my phone, it’s minimal tasks that i use it for. That aside i’ve kept it clean, and without damage since i’ve gotten it. The same goes to the charger. Not to mention, the battery itself is just so weak. Power saving does nothing.
Solution: The first thing that you will need to do in this case is to clean the charging port of the phone using a can of compressed air then try using a different charging cord and wall charger to charge the phone. In case the issue still persists then the next step is to check if this is caused by a software glitch. To do this you will have to backup your phone data then do a factory reset. Once the reset is complete immediately check if the issue still occurs.
In case the problem persists then this could either be caused by a faulty battery or faulty power IC. The best thing that you can do in this situation is to bring the phone to a service center and have it checked.
S8 Overheats When Charging
Problem: My S8 overheats when charging. It started when I put the “waterproof” phone in water. I was certain that the charging port of the phone was dry before plugging it in but apparently that was not so. After charging the phone for around an hour, there was a burning smell coming from the charging port. I’m using the original charger. Now, whenever I plug the phone in, the Charging port heats up either instantly or after some time. It also charges slower than usual. I think this might be due to some short-circuit caused by any leftover water from the charging port. Is there any simple way to fix this?
Solution: It looks like water has damaged some component inside the phone. The best thing that you can do right now is to make sure that the phone is dry by placing it in a bag of rice for at least 48 hours. The rice will absorb the moisture inside the phone. Once this is done try to check if the issue still occurs. If it does then the device is most likely water damaged. The best thing that you can do right now is to bring the phone to a service center and have it checked.
S8 Not Turning On
Problem: My Samsung S8 just turned itself off one day and I can’t get it to switch back on I tried everything having the battery replaced taking it to shops none can seem to fix it I’m really upset about this as my late father who passed away pictures pictures on pictures on the phone I want to know if Samsung could fix this problem as the phone Phone is nearly new
Solution: If replacing the battery does not fix the problem then this is most likely caused by an internal component that is failing to work properly. You should bring this phone to an authorized Samsung service center as they will be able to repair this phone.
S8 Not Turning On After Drop
Problem: Hello! I dropped my galaxy a week ago and there was a tiny shatter but it was working fine and I just went down stairs and came back up to see that my phone will not turn on at all I really need to know if I need to get a new one! thank you
Related Problem: My Samsung S8 gets hang and suddenly off by itself. I had try pressing (volume down) + (power button) even include home button, but nothing works. Before its off by itself, my battery still have 60%.
Solution: What you will want to do first in this case is to make sure that the battery has sufficient charge. Charge the phone first for at least 20 minutes using its wall charger. If you don’t see any charging indicator then you should clean the charging port of the phone using a can of compressed air. Make sure that any dirt or debris stuck in this port is removed. Try charging the phone again after this. You should also check if the phone can charge with a different charging cord and wall charger. Once the phone has sufficient charge try turning it on by pressing and holding both power and volume down buttons for at least 10 seconds.
In case the phone still remains unresponsive then you should bring this to a service center and have it checked. If it’s cheaper to replace the defective part then just have the phone repaired instead of getting a new phone.