Samsung Galaxy S8 started popping up “Unfortunately, Settings has stopped” error after an update [Troubleshooting Guide]

Applications related problems are very common in Android and they occur even to devices with high specifications like the Samsung Galaxy S8. More often, third-party apps are the ones that keep crashing and giving your the error about the app that stopped working. What’s not common is when a very important built-in app like Settings starts to crash. Settings is very important as it embraces almost all of the apps, features and functions in your phone and when it crashes, it might be a sign that something really serious is happening in your device and you may need to look into it the moment you see the error “Unfortunately, Settings has stopped.”

So, in this post, I will walk you through in troubleshooting your S8 that’s haunted by the error message “Settings has stopped.” We will look into every possibility and try to rule them out one by one until we can determine what the problem really is. That way, we can try to formulate a solution that may fix the problem for good and make your phone work normally again. If you’re one of the owners of the phone and are currently bugged by this problem, then continue reading below as this post may be able to help you fix it.

But before anything else, if you’re currently experiencing different issues with your phone, then I suggest you visit our Samsung Galaxy S8 troubleshooting page for we’ve already started providing support to our readers who own this device. We understand your phone is still brand new and it should work perfectly without a hitch but not even Samsung can guarantee there won’t be any problems. What we do here is provide help to our readers the best we can so if we haven’t published posts about your concern, feel free to contact us by filling up our Android issues questionnaire.

How to troubleshoot your Galaxy S8 with “Settings has stopped” error

I understand you may have already stored a lot of files and data in your phone but can’t make a backup since Settings apps keeps popping up from time to time or when you try to do something important. So, we will try to troubleshoot your phone with your files and data in mind. We will try to do some procedures that are safe and then we’ll progress into procedures that have an impact on the firmware. With that being said, here’s what you should do about this error…

Step 1: Force Restart your phone if error shows up for the first time

Glitches happen all the time and when they occur, performance issues which include app crashes may happen. While the Settings app rarely crashes, it’s still possible and it could be due to a glitch in one of the apps or a minor issue with the firmware.

Minor problems can be fixed by doing the forced restart procedure. Just press and hold the Volume Down and Power keys together for 7 to 10 seconds and your phone will reboot normally but its memory has already been refreshed. This might be the only thing you have to do about this problem and it’s safe for your device and your data as well.

Step 2: Reboot your phone in Safe mode

If the error still shows up after doing the forced restart, then you should try booting your phone in safe mode and observe if the same error still pops up. We are now trying to find out if there are third-party apps that maybe causing this problem. Booting the phone in safe mode doesn’t fix the issue but it will temporarily disable all third-party elements. Therefore, if the error doesn’t show up in this mode, then it means one or some of the apps you installed is causing the problem. You need to find that app and do something about it. First, here’s how you start your device in safe mode…

  1. Turn the device off.
  2. Press and hold the Power key past the model name screen.
  3. When “SAMSUNG” appears on the screen, release the Power key.
  4. Immediately after releasing the Power key, press and hold the Volume down key.
  5. Continue to hold the Volume down key until the device finishes restarting.
  6. Safe mode will display in the bottom left corner of the screen.
  7. Release the Volume down key when you see Safe Mode.

Assuming the error doesn’t show up in this mode, you should find the app that’s causing the problem and then uninstall it. You may have to uninstall more than one app to fix this problem and you need to boot your device back to normal mode to verify if the issue is fixed and then reboot back to safe mode to uninstall another app. In other words, it may take you a couple of hours and a lot of patience to be able to make your phone work normally again.

This is how you uninstall apps from your Galaxy S8:

  1. From the Home screen, swipe up on an empty spot to open the Apps tray.
  2. Tap Settings > Apps.
  3. Tap the desired application in the default list or tap 3 dots icon > Show system apps to display pre-installed apps.
  4. Tap the desired application.
  5. Tap Uninstall.
  6. Tap Uninstall again to confirm.

Step 3: Reset All Settings in your phone

If the error message doesn’t show up in safe mode but uninstalling the apps you suspect are causing the problem didn’t help, then this should be the next thing you should do. It’s basically brings all the settings back to their original configuration like a reset but your files and data won’t be deleted so it’s actually safe.

  1. From a Home screen, touch and swipe up or down to display all apps.
  2. From a Home screen, navigate: Settings > Backup and reset.
  3. Tap Reset settings.
  4. Tap Reset settings, to confirm.
  5. If applicable, enter the PIN, password or pattern.
  6. Tap Reset settings.

When it comes to issues like this, this procedure is very effective because as what I’ve said just a while ago, it’s the same as the reset without deleting your files and data.

Step 4: Reboot your phone in Recovery Mode and wipe cache partition

You do this method if the problem remains after doing the first three steps or if the error still shows up even in safe mode because in that case, it might already be a firmware problem. But since we’re trying to protect your data, we have to go after the system caches first as some of them may have already been corrupted or obsolete. You do so by starting your phone up in recovery mode and wiping the cache partition:

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  3. When the Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).
  4. Press the Volume down key several times to highlight “wipe cache partition.”
  5. Press the Power key to select.
  6. Press the Volume down key to highlight “yes” and press the Power key to select.
  7. When the wipe cache partition is complete, “Reboot system now” is highlighted.
  8. Press the Power key to restart the device.

If the error still shows up after this, then you have no other option but to do the next step.

Step 5: Try to backup your files and data and then reset your phone

Again, it may be difficult to backup your files and data as your phone keeps showing the “Settings has stopped” error but do your best to salvage the most important ones. After which, it’s time to reset your phone and please take note of your Google ID and password as you will be using that to setup your account after the reset.

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  3. When the green Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).
  4. Press the Volume down key several times to highlight “wipe data / factory reset.
  5. Press Power button to select.
  6. Press the Volume down key until ‘Yes — delete all user data’ is highlighted.
  7. Press Power button to select and start the master reset.
  8. When the master reset is complete, “Reboot system now” is highlighted.
  9. Press the Power key to restart the device.

This is the end of this troubleshooting and I hope this guide can help you. As long as the firmware hasn’t been modified in some way, a reset will always be the end of this problem.

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