Samsung Galaxy S6 Edge Won’t Charge Issue & Other Related Problems

One of the first devices released in the market with a curved screen is the #Samsung #Galaxy #S6Edge. This device first became available in 2015 and is best known for its dual curved edges. This curve may be a small change in its design when compared to the #S6 but it does in fact have a large impact when you try to use the phone. For starters, holding the phone in your hand feels great and with the added screen real estate it is great for use when viewing various multimedia files. Although this phone is being used as a reliable daily driver there are instances when certain issues can occur which we will be addressing today. In this latest installment of our troubleshooting series we will tackle the Galaxy S6 Edge won’t charge issue & other related problems.

If you own a Samsung Galaxy S6 Edge or any other Android device for that matter then feel free to contact us using this form. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.  

If you would like to browse the previous parts in this series then check out this link.  

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S6 Edge Won’t Charge

Problem: Hi, Not sure what else to do but I still can’t get my S6 Edge to charge: – tried connecting phone to computer via factory charging cable – tried charging phone using my wife’s blackberry charger – tried hard reset of phone – tried plugging phone into different wall outlets – tried shutdown / restart of phone I’m getting an error from my computer saying the device is unrecognizable so I’m thinking it may be a device issue? Any ideas? Thanks, Kevin

Solution: If you are getting a device unrecognizable error then there’s a possibility that the problem is caused by an issue with the charging port of the phone. Try cleaning this port first using a can of compressed air. Make sure to remove any dirt or debris stuck in the port as this could cause charging problems. If your phone still does not charge then you probably need to have the charging port replaced. Bring your phone to a service center and have this checked.

S6 Edge Stopped Charging

Problem: Hello, My samsung S6 Edge just stopped charging.  Nothing changed with the device.  When plugged in it won’t respond to any chargers and hard re-start isn’t working.  I’m not sure what android version my phone has on it currently.  What do I need to do? Thank you.

Solution: Follow the troubleshooting steps listed below which are recommended for this particular issue. After performing a step immediately check if the issue still occurs and if it does move to the next step in the list.

  • Clean the charging port of the phone using a can of compressed air. Make sure to remove any dirt or debris stuck in this port.
  • Try to charge your phone using a different charging cord and wall charger. Make sure to test if both work on another device first.
  • Try to charge your phone from a computer USB port. If it charges this way then one of the pins of the charging port might be damaged. You need to have this checked at a service center.
  • Try to use a wireless charger when charging your phone. If your phone charges this way then your phone might have a defective charging port. Have this checked at a service center.
  • Try to backup your phone data then do a factory reset.

If the above steps fails to work then you should bring your phone to a service center and have it checked.

S6 Edge Not Turning On After Overnight Charging

Problem: hi last night my galaxy s6 edge ran out of battery I left it to charge over night, this morning it said 100% took it off charge ,    20 mins later went to turn it on no response tried all the resets still no response ,    i’ve put it back on charge not even responding to the charger thanks

Solution: What you should do first in this case is to simulate a battery pull. To do this just press and hold the power and volume down buttons for at least 10 seconds. Your phone should restart after this, If it doesn’t then try to connect it to its charger first for at least 20 minutes. If the phone does not respond then try charging it from a computer USB port.

If the above steps fails to fix the problem then this might already be caused by an internal component that is failing to work. You should bring your phone to a service center and have it checked if this is the case.

S6 Edge Not Working After Getting Wet

Problem: Dropped galaxy s6 edge in toilet! got it out to find my screen would come on but not unlock. Soaked it in rice and the next day was fine other than camera where I could see moisture. Well got that cleared up and all worked fine…now 2 days later I guess I tilted the phone and it went black not off just black I can’t see anything and couldn’t shut it off for awhile. I guess I finally shut down and now won’t do anything. What can I do?

Solution: Since your phone got wet and this particular model does not have any waterproofing then it’s very likely that water has damaged an internal component of the device. If placing the phone in a bag of rice for 48 hours does not fix the issue then you need to bring this to a service center and have it checked.

S6 Edge Not Charging To 100%

Problem: I have a Samsung s6 edge but it won’t charge too 100% it only charges up to 25% . I already rebooted my cell. What else can I do ? Thank you, Robert

Solution: Try using a different charger and charging cord when charging your phone as this could be a charger related problem. If the issue persists then do the following troubleshooting steps listed below.

  • Clean the charging port of your phone using a can of compressed air.
  • To check if this is a software related problem you have to backup your phone data then do a factory reset.

If the above steps fails to fix the problem then the battery of your phone might have an issue. I recommend that you have this checked at a service center.

S6 Edge Does Not Turn On

Problem: Hi. My Samsung Galaxy S6 Edge suddenly doesn’t want to turn on. I plugged the phone  to charge it using the original charger. Prior to that, I was using the phone, browsing and used Youtube app. I charged it when it was at 23%. After an hour, I checked the phone and it won’t respond, I pressed the power button multiple times to wake it up, but nothing. I unplug the phone and saw the LED indicator is still lit red even unplugged. I immediately tried the Volume Down+Power button, nothing. Tried Volume Up+Power+Home button, still nothing. I let the phone in the charger for a while, tried plugging it in the PC USB Port, tried a different charger, still nothing. Help. I had the phone for a while now, and this is the first time it happened. It was not exposed to water prior to the issue.

Solution: Since you already performed most of the initial troubleshooting steps for this particular problem which does not seem to work then your other option is to check if the phone starts in recovery mode. If the phone starts in this mode then you should consider doing a factory reset. Take note that this will erase your phone data.

If the issue persists then you need to bring your phone to a service center and have it checked.

S6 Edge Only Stays On when Plugged To Charger

Problem: Hi I recently updated the software on my s6 edge but the phone does not stays on and the only time it stays on is only of plugged to charger I have done safe mode and all the resets but nothing worked can u help plz Thanks Jav

Solution: This problem is most likely caused by an issue with the battery or power IC of your phone. For both scenarios you will need to bring your phone to a service center and have it checked.

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  1. Hi. My samsung galaxy s6 edge was working fine yesterday but it was on low battery life so i think its battery life died today and when i tried to charge the phone but it keep flashing the grey battery with the charging logo in it and i tried different phone charges and i tried a wireless charger but it did the same thing and before this happened i had started to keep charging it while watching videos on it for along time and i tried to hold the power button and lower vol down button but nothing happened and i tried cleaning the port of the cable but it didnt fix it.

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