Welcome to another installment of our troubleshooting series where we aim to help our readers who are having power related issues with their #Samsung #Galaxy #S6Edge and #S6Edge Plus devices. Today we will tackle the Galaxy S6 Edge S6 Edge Plus charges slow when on issue & other related problems. What happens in this case is that the phone charges very slow when the phone is turned on but charges normally when it is off. We will take a look at why this is happening and provide the necessary troubleshooting steps to fix this issue as well as other power related problems that have been sent our way.
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S6 Edge Charges Slow When On
Problem: I have bought s6 edge 3 months before. Now it’s having charging issue. From last one month its not charging properly. It only charges 1% in 10 minutes even on fast charging. But i noticed that if i turned off my phone and then charged it, it charges properly. Kindly suggest me some good advice.
Solution: The first thing that you need to do for this particular problem is to make sure that the charging port of your phone is free from any dirt or debris as the presence of these particles can interfere with the charging process. Clean the charging port using a can of compressed air.
Once the port is clean try charging your phone using a different charging cord and wall charger. Make sure that the charger you are using has a rated output of at least 2A.
If the issue persists then try performing a factory reset to eliminate any software related glitches that could be causing this problem. Take note that the reset will erase your phone data so make sure to have a backup copy before doing this step.
If the above steps fails to fix the problem then this could already be caused by an internal component of the phone that is failing to work. You will then need to bring your phone to an authorized service center and have it checked.
S6 Edge Does Not Turn On
Problem: Hi, Having problems switching on my phone. The battery was on about 50%. It was on, but when I pressed a button to turn the screen on nothing happened. I have tried holding power button and volume key for over 30s. I have also tried holding all the buttons for about the same time. The LED does not light up. Nothing shows on the screen. The LED does not light up when the phone is plugged in to charge. Any thoughts of what I can do? Many thanks
Related Problem: My s6 edge won’t charge up or do any reboots. Seems to be no life in it at all. It was on then suddenly black screen and the blue flashing light. I’d left it over night and the next day nothing won’t turn on won’t allow me to reboot or charge up. Please help
Solution: What you will want to do first in this case is to make sure that the battery has sufficient charge by connecting it to its charger for 20 minutes. Make sure that you see the charging indicator on the phone. If the indicator is not present then perform the following steps listed below.
- Clean the charging port of the phone using a can of compressed air.
- Try to use a different charging cord and wall charger.
- If the phone does not charge then you need to have this checked at a service center.
Once the phone has sufficient charge you should perform a simulated battery pull by pressing and holding both power and volume down buttons for at least 10 seconds. Normally the phone will restart after this.
If the phone does not start then try to access the recovery mode. From here you need to do a factory reset. Take note that the reset will erase your phone data.
If the above steps fails to fix the problem then you need to bring your phone to a service center and have it checked.
S6 Edge Charges Slowly Not Connecting To Computer
Problem: My Samsung Galaxy S6 edge charges slowly and also my computer cannot connect to it. This used to work correctly until 2 months ago and since then I’m having this problem
Solution: Whenever the phone charges slowly and can’t connect to the computer the first thing that you need to do is to clean the charging port using a can of compressed air. Make sure to remove any dirt or debris that might be present in this port. Once this is done try charging the phone and connecting it to a computer using a different USB cord. This cord gets easily damaged and the problem could be caused by your current cord. If the issue still persists then there’s a possibility that the charging port assembly of your phone is faulty. I recommend that you have this checked at a service center.
S6 Edge Plus Black Screen Of Death
Problem: My samsung galaxy s6 edge plus has been in perfect condition for a while until around 2 weeks ago. The black screen of death thing happened and I was fortunately able to fix it. But, It became this weird frequent thing ALMOST for a week. On the break, My little sis broke my charger and I used this really short one my friend lend me. I thought it would be fine and black screen appeared again, BUT AFTER THE 2nd time, It became unresponsive no matter what I did, Blue light isn’t one or anything. Just black screen that’s unresponsive to anything I do, It’s been over a week and bought a new charger, Still not responding to anything. Please help…
Solution: The first thing that you need to do in this particular problem is to make sure that the phone battery has sufficient charge by following the steps listed below.
- Clean the charging port of your phone using a can of compressed air.
- Charge your phone for at least 20 minutes using a charging cord and wall charger that is known to work
- If you are not getting any charging indicator from your phone then you will need to have your phone checked at a service center.
Once the phone battery has some charge you should perform a simulated battery pull first by pressing and holding both power and volume down buttons for at least 10 seconds. Your phone should restart after this.
If the issue still persists then try to start your phone in recovery mode. From here you will need to do a factory reset. Take note that the reset will erase your phone data.
If the above steps fails to fix the problem then you will need to have your phone checked at a service center.
S6 Edge Plus Does Not Fast Charge
Problem: My s6 edge plus takes a very very long time to charge and fast charge does not work even if I turn off the phone and charge it, so I don’t know if its the usb port or the battery so what should I do? Should I replace the battery or see if the USB port is damaged?
Solution: What you should do first in this case is to clean the charging port of your phone using a can of compressed air. Once this is done try using a different charging cord and wall charger ( make sure it has an output rating of at least 2A) to charge your phone.
If the issue still persists then the problem could be caused by a defective charging port or faulty battery. To pinpoint the exact cause you will need to bring the phone to a service center and have it checked.
S6 Edge Plus Stuck On At&T Logo
Problem: My phone is stuck on the at&t loading logo frozen and I followed instructions to “wipe cache” the completes then reboots, but then goes back to restarting and back to being stuck on the at&t logo and just keeps repeating.
Solution: If wiping the cache of the phone from the recovery mode does not fix the problem then the best thing that you can do right now is to do a factory reset from the recovery mode. Take note that the reset will erase your phone data.
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