Welcome to another installment of our troubleshooting series where we aim to help our readers who own the #Samsung #Galaxy #S6Edge fix the problems that they are experiencing with their phone. While we know that this is a pretty solid model that has been used by a lot of people as their daily driver sometimes issues can occur. Today we will tackle the Galaxy S6 not fast charging issue & other related problems. We have gathered several issues of this nature sent our way and have addressed them below.
If you own a Samsung Galaxy S6 Edge or any other Android device for that matter then feel free to contact us using this form. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.
If you would like to browse the previous parts in this series then check out this link.
S6 Edge Not Fast Charging
Problem: Hi there, The fast charge was previously working. However, it stopped fast charging yesterday. I plugged it into a power bank which had a port which supplied 5V @ 2.1A of charging power. The battery percentage went from 25 to 53% then the power turned off numerous times. It charged for a while but only said normal charging (which is normal for the power bank). However, upon arrival at home, I connected it to my fast charger and then it said normal charging still. I’ve switched the phone off and on. The power bank no longer charges the phone. When charging the phone with fast charger, it is normal charge with no charging, it is goes negative (slowly, even if I don’t use the phone, which did not previously happen). Airplane mode is helping with charging but it is still significantly slower than normal charging prior to the event. The normal charging is excessively slow. I’ve tried my friend’s fast charger and it doesn’t even charge. I’ve tried different cords too, blew into the port and tried cleaning it. The only way I could charge it is turning the phone off and then charging but 5 hours of charging increased the battery power by approximately 50% which is ridiculous. Please advise me on the way to go about. Thanks
Solution: You have already performed most of the troubleshooting steps that are required for this particular issue. One last troubleshooting step that you should consider is a factory reset. This allows you to verify if the problem is caused by a software glitch. If after the factory reset the problem still occurs then this could either be caused by a faulty battery, charging port assembly, or charging IC. I recommend that you have this checked at a service center if this is the case.
S6 Edge Stops Charging
Problem: Hi. I have a galaxy s6 edge. It’s only a few months old. Up until the last few days my phone charged really well. But now when I plug my in my fast charger nothing seems to happen but a red led flashing in the top left hand corner. The a few minutes later it try to charge and gets to about 30 percent then stops it’s self. I’ve noticed that the battery gets very warm when it’s been on charge. I’ve tried resetting it back to factory settings and nothings changed. Please help.
Solution: The factory reset you performed is a good way to check if the phone software is causing the problem. Since the issue still occurs after this then perform the following troubleshooting steps listed below. Check if the issue occurs after performing a step then move to the next one if it does.
- Clean the charging port of your phone using a can of compressed air. Make sure that the dirt or debris stuck in this port is removed.
- Try charging your phone using a different charging cord and wall charger.
- Try charging your phone using the computer USB port. If it charges without any problems in this mode then the problem could be caused by a faulty charging port.
If the above steps fail to fix the problem then you should bring your phone to a service center and have it checked.
S6 Edge Not Turning On After Overnight Charging
Problem: Hello there My problem is that last night I left my Samsung galaxy S6 Edge charging. In the morning when I went to turn it on, it wouldn’t turn on. I tried with your troubleshooting steps. I tried to charge it, nothing reacted. Tried soft reset, strong reset but the phone didn’t reacted. Is there anything else I can do?
Related Problem: My Galaxy s6 Edge just shut off after use. It was charged. I have tried to charge it through the wall charger and just through a usb cable through the laptop. It is not showing any indication of charging. I have attempted a soft reset and nothing is coming up. I have also tried a hard reset again nothing is coming up or working.
Related Problem: Hi Android Guy! Recently I was browsing youtube on my phone while it was plugged in and it was charged at around 40% when it just turned off. It’s been around 24 hours and I have tried everything. It was plugged in overnight and the LED indicator’s aren’t flashing and no matter how long the power button is held nothing seems to work. I’ve tried nearly every button holding reset but nothing is working. No matter what I hold down nothing on the screen changes.
Solution: Try charging your phone again for at least 20 minutes but this time charge it using a computer USB port. If you still get no response after charging the phone do a simulated battery pull. To do this just simultaneously press and hold the power and volume down button for at least 10 seconds. If your phone does not restart then you should bring this to a service center and have it checked.
S6 Edge Only Works If Plugged Into Charger
Problem: My Samsung galaxy s6 edge will only work if it is plugged into the cable and fast charging adapter in the house. When I go out I have to use a portable charger or the incar charger but certain apps or sometimes just to touch anything will restart it and it will not power on thru the laptop either
Solution: It’s either the battery of your phone is faulty or the power IC of your phone is defective. You need to bring your phone to a service center and have this checked.
S6 Edge Not Turning On Gets Hot When Charging
Problem: PLEASE HELP I have a samsung galaxy S6 edge. Someone called me as i was about to answer the phone froze and was vibrating at the same time, thus i could not answer the call. Few minutes later I managed to turn it off and put it to charge but it was not charging instead it became hot. When I tried to switch it on it did not respond. I took it to cell phone repairer they could not find a problem. please help me. Thank you.
Solution: This is most likely a hardware related issue already. What you can do right now is to try to clean the charging port of your phone using a can of compressed air then charge the phone for at least 20 minutes using a different charging cord and wall charger. If the problem still occurs after this then you will need to bring your phone to a service center and have it checked.
S6 Edge Stuck In Samsung Logo
Problem: Hello, My problem is that my Samsung S6 Edge does not respond at all. The screen is dark with just SAMSUNG and LED blinking. I was assuming that it was empty, which it should not have been and have attempted to charge it, but nothing happens. Have tried the power button and volume high/low procedure. Nothing happens. Thanks
Solution: What you should do first in this case is attempt a battery pull. You do this by pressing and holding both the power and volume down button for at least 10 seconds. Your phone should restart after this. If the issue persists then you should start the phone in recovery mode then do a factory reset. Take note that this reset will erase your phone data.
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