One thing that sets the #Samsung #Galaxy #S6Edge apart from the regular S6 version of the phone is that is uses a display that curves around both edges. This curve gives the phone a unique feel when you hold it in your hand. The edge part of the display is also used by some apps as their notification space. First released in 2015, this is a solid phone that doesn’t have a lot of problems. There are however instances when certain issues can occur which we will be addressing today. In this latest installment of our troubleshooting series we will tackle the Galaxy S6 Edge not charging not turning on issue & other related problems.
If you own a Samsung Galaxy S6 Edge or any other Android device for that matter then feel free to contact us using this form. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.
If you would like to browse the previous parts in this series then check out this link.
S6 Edge Not Charging Not Turning On
Problem: Hi my samsung galaxy s6 edge blacked out, won’t charge, or power on. The phone was purchased new. It has a very good plastic screen protector film. The phone fell and the screen got many cracks but the screen protector kept everything in place. I started using a Samsung wireless charger. The charger semi-discolored the plastic protective case. The phone still worked very well. While out one night my phone died. I laid it on the charger to charge but I powered it on because I was waiting for an Uber. The phone rang and my sister picked it up from the charger to answer it. It could not have had more that 3-5% battery. Anyway, the phone died again and wouldn’t charge again. I haven’t been able to charge it since. I have plugged it to the charger, used the wireless charger, and plugged it to the computer. I have also tried holding the volume down button and power button at the same time for 10 seconds but got no response. I have done this after charging, before charging, and during charging. No response. I’ve been told it’s $300 to have the screen fixed even though it won’t power on. I’m not sure of the android version. I’m assuming it’s marshmallow. This happened March 2017 but I would really like the photos from my phone. I don’t know how else to get them if the phone will not power on.
Solution: It’s very likely that there are several components of the phone that are not working properly anymore. First is the screen which is cracked and needs to be replaced. Second, the battery or power IC of the device might now be working anymore. The best way to proceed in this case is to bring the phone to a service center and have it checked. It’s very likely that some components will need to be replaced to make sure that the phone turns on again.
S6 Edge Not Turning On After Falling In Water
Problem: my galaxy s6 fell in water a year ago it was working for a month but then it didn’t want to turn on again. it shows the galaxy logo then turns back off. when i charge it shows the percentage but doesn’t turn on. I’m wondering if there’s any way that i could save it.
Solution: When your phone comes into contact with water the first thing that you will need to do is to make sure that it is dry. Wipe the phone using a dry cloth until the exterior is free from any liquid. Since you can’t wipe out the water that might have seeped into the phone what you will want to do is to place the phone in a bag of rice for at least 48 hours. The rice will absorb any moisture inside the phone. Once this is done charge the phone for at least 20 minutes before turning it on.
If the issue remains then the phone might be water damage. You will need to bring the phone to a service center and have it checked.
S6 Edge Not Turning On
Problem: My Samsung s6 edge phone is not turning on. Do you do repair too? I gave my phone to local repair shop and found that motherboard has some issue. I want to recover data from the phone.
Solution: Unfortunately if it is the motherboard that is already defective then it must be replaced. In doing so you will also lose your phone data. One other option that you must look into is to try to have the service center find the component in the motherboard that is failing to work. If the component can be easily replaced then have them replace it so that you can still have access to your phone data.
S6 Edge Stuck In Boot Loop
Problem: Galaxy S6 Edge SM-G925f stuck at boot loop. I’ve tried all the obvious things, starting with flushing the cache, then full factory reset in recovery mode, then reflash the latest Nougat OS using ODIN, then reflash an older Android version Marshmallow 6.01 using ODIN, then reflash back to latest stock Nougat using Samsung Smart Switch (each time followed by flushing the cache, factory reset, reboot etc), but each time it gets stuck at the boot loop with the Samsung logo gently pulsing on the screen forever. After upgrading and downgrading the OS it goes into the “upgrading apps” stage which seems to complete & then it says “restarting apps” but gets stuck at that stage until you force a reboot, at which point it goes back into the boot loop and never fully starts. Please help!
Solution: This appears to be a hardware related problem already most likely caused by an internal component that is failing to work. The best thing that you can do right now is to bring the phone to a service center and have it checked.
S6 Edge Won’t Charge When Battery Gets Drained
Problem: i have this samsung s6 edge. i’m experiencing this problem for a couple of months already. my phone suddenly drained its battery to 0% and wont charge back again. I’ve been bringing my phone to a repair shop every time this happens just to power up again the battery. is there any way to prevent this from happening again? is this really a problem with the battery itself or it just with samsung software issue?
Solution: It looks like the problem is caused by a faulty battery. Have the battery checked at a service center and if it is found to be faulty then you will need to have the battery replaced. The other possible suspects in this case are as follows.
- A faulty power IC. This has to be replaced at a service center.
- A software glitch. You can check if this is causing the problem by doing a factory reset. Make sure to backup your phone data before doing the reset.
S6 Edge Gold Piece In Charging Port Fell
Problem: My Samsung galaxy S6 Edge is missing a piece on the phone where I charge my phone. Where you plug in the charger,well on my phone’s part of the wires that attach to the charger the black piece broke off 🙁 so like the part on my phone where there is like a penis (lol) and there is the little gold wires and attached to the wires is that little black piece, it fell off. So my cell won’t charge and I’m freaking out. Can I maybe buy a wireless charger for my cell? My phone has 15% left and I’ve turned it off. Helllllp please
Solution: You can either get a wireless charger to charge your phone or you can have the charging port assembly of your phone replaced.
S6 Edge Black Screen With Flashing Blue LED
Problem: Hi, I was using my samsung s6 edge normally yesterday and then put it on charge, i came back later to find the phone with a blue led light flashing and a black screen. I tried all sorts of reset (hard, soft and forced) but the buttons are unresponsive. The phone didn’t turn on at all, i decided to leave it overnight, so the battery could die and i could charge it and then it’ll work. However, i woke up in the morning, the blue flashing light was gone and it’s been on charge for around 3 hours and still is unresponsive, the charger that i’m using is the original one and i haven’t damaged the phone whatsoever. This has happened to my phone a few times, except i haven’t experienced the blue flashing light.
Solution: What you will want to do right now is to clean the charging port of the phone using a can of compressed air. Make sure to remove any dirt or debris stuck in the port. Next, charge the phone for at least 20 minutes using a different charging cord and wall charger. Once this is done start the phone by pressing and holding both power and volume down buttons.
If the above steps fail to work then you need to bring the phone to a service center and have it checked.
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