Samsung Galaxy Note8 keeps showing “Unfortunately, Settings has stopped” error [Troubleshooting Guide]

The error “Unfortunately, Settings has stopped” is seems to be bugging a lot of Samsung Galaxy Note 8 owners recently and we have yet to look into this matter. But based on our experience, this error is basically a sign of a firmware issue despite the fact that Settings is actually just another app.

Settings is one of the pre-installed apps on your phone but aside from that, it actually covers every app and service on your phone and holds your preferences and settings. Since it’s deeply integrated into the system, it’s most likely that when it crashes your phone is experiencing a firmware-related problem.

Continue reading to know more about this error and how to get rid of if. We will be troubleshooting your phone in this post and we’ll look into every possibility and rule them out one by one until we can determine what the problem really is. But before we proceed, if you are looking for a solution to a different problem, make sure you drop by our Note 8 troubleshooting page for we have already addressed the most common issues with this phone. If you need more help, contact us by filling out our android issues questionnaire and hit submit.

Troubleshooting Note 8 with ‘Settings has stopped’ error

Our troubleshooting will focus more on knowing what the problem is all about because if you know what it is, then it would be easier to fix it. Please note that we don’t suggest things that can potentially damage your phone so rest assured that what we suggest here is safe.

Start your Note 8 in Safe mode

Let’s try to isolate the problem immediately so that we would know if the error is triggered by a third-party app or not. By starting your device in safe mode, you’re actually disabling all third-party apps and if one of them is causing the problem, then the error should not show up while in this mode:

  1. Turn the device off.
  2. Press and hold the Power key past the model name screen.
  3. When “SAMSUNG” appears on the screen, release the Power key.
  4. Immediately after releasing the Power key, press and hold the Volume down key.
  5. Continue to hold the Volume down key until the device finishes restarting.
  6. Safe mode will display in the bottom left corner of the screen.
  7. Release the Volume down key when you see Safe Mode

Uninstall third-party apps you suspect

Assuming the error message doesn’t show up in safe mode, then the next thing you should do is find the app that’s causing the problem and then uninstall it. You may have to uninstall more than one app and reboot your phone several times to test if the error still shows up in normal mode or not. In this case however, you can rest assured that when you found the app that’s causing the problem and uninstall it, the problem will be fixed. Here’s how you uninstall apps on your Note 8…

  1. From the Home screen, swipe up on an empty spot to open the Apps tray.
  2. Tap Settings > Apps.
  3. Tap the desired application in the default list or tap 3 dots icon > Show system apps to display pre-installed apps.
  4. Tap the desired application.
  5. Tap Uninstall.
  6. Tap Uninstall again to confirm.

Reset All Settings in your Note 8

If the error still shows in safe mode or if you can’t find the app that’s causing the problem, then this is the next thing you should do. It will delete all your preferences from your phone and bring the settings back to factory defaults. If this problem is due to some incorrect settings or corrupt system files, it should be fixed by this procedure. Don’t worry though, none of your files will be deleted when you do this:

  1. From a Home screen, swipe up or down from the center of the display to access the apps screen.
  2. Navigate: Settings Settings icon > Backup and reset.
  3. From the Reset section, tap Reset settings.
  4. Review the info then tap RESET SETTINGS.
  5. If presented, enter the current PIN, password, or pattern.
  6. To confirm, review the info then tap RESET SETTINGS.

After doing this procedure and your phone still shows up the “Settings has stopped” error, then move on to the next procedure.

Delete all system caches

If there are some corrupt system caches in your phone, this problem may also occur. In fact, corrupt caches may cause other apps to crash as well that’s it’s very important to wipe the cache partition the moment the phone started to slow down. Only the system caches will be deleted if you wipe the cache partition and they will automatically be replaced by the system. If some of those caches got corrupted and caused this problem, then it should be fixed when you follow these steps:

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  3. When the green Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).
  4. Press the Volume down key several times to highlight ‘wipe cache partition’.
  5. Press Power button to select.
  6. Press the Volume down key until ‘yes’ is highlighted and press the Power button.
  7. When the wipe cache partition is complete, “Reboot system now” is highlighted.
  8. Press the Power key to restart the device.

If the problem continues after this, you have no other option but to do the master reset.

Backup data and reset your phone

We are now at a point wherein we need to reset your phone as it’s clearly a problem with the firmware. Based on our experience with this error, it’s always fixed by a reset but the thing is you need to make a backup of all your files and data as they will be deleted during the reset process. After the backup, follow these steps to perform the master reset on your Note 8:

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  3. When the green Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).
  4. Press the Volume down key several times to highlight “wipe data / factory reset.
  5. Press Power button to select.
  6. Press the Volume down key until ‘Yes — delete all user data’ is highlighted.
  7. Press Power button to select and start the master reset.
  8. When the master reset is complete, “Reboot system now” is highlighted.
  9. Press the Power key to restart the device.

I hope that this troubleshooting guide can help you fix this kind of problem with your phone. If ever you need more help from us, don’t hesitate to contact us as we are more than willing to help you with your problem.

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