The error message “Unfortunately, Settings has stopped” is one of the errors you may encounter every now and then. It might be a sign of a serious firmware issue but more often, it’s just another app that crashed for some reason. Based on our experience in dealing with similar issues, this error may be easy to fix.
So in this post, I will walk you through in troubleshooting your Samsung Galaxy A3 that’s bugged by this error. We will try to consider every possibility and rule them out one after another until we can determine why this problem occurs in the first place. If you own a phone like this and have similar problem, continue reading as this post may help you.
Now, before we jump to our troubleshooting guide, if even you found this post because you were trying to find a solution to different issue, then I suggest you visit our Galaxy A3 troubleshooting page for we have already addressed some of the most commonly reported issues with this device. Try to find a problem that’s similar with yours and use the solutions or workarounds we suggested. If they don’t work for you and if you need further assistance, then fill up our Android issues questionnaire and we will include your concern in our next posts.
Troubleshooting Galaxy A3 with “Settings has stopped” error
The Settings app covers almost every app in your phone including some services and features. It holds all your preferences and implement them the moment the phone boots up. Needless to say, it’s one of the most important apps in your device and when it crashes, the problem might not be as simple but we can always find a way to fix it. With that said, here’s what I suggest you do about this…
Step 1: Reboot your phone in Safe mode and observe
It is imperative you begin your troubleshooting with this procedure to know immediately if third-party apps are causing the problem. By booting your phone up in safe mode, you’re temporarily disabling all third-party apps. If one of them is causing the problem, the error may not show up in this mode. So, this is how you start your A3 in Safe mode:
- Turn the device off.
- Press and hold the Power key past the model name screen.
- When “SAMSUNG” appears on the screen, release the Power key.
- Immediately after releasing the Power key, press and hold the Volume down key.
- Continue to hold the Volume down key until the device finishes restarting.
- Safe mode will display in the bottom left corner of the screen.
- Release the Volume down key when you see Safe Mode.
Once the phone successfully booted up in this environment, observe closely to know if the Settings still crashes. You may try to change some settings to try to trigger it. If the problem seems fixed, then the next step should be done.
Step 2: Uninstall apps that might be causing the problem
Uninstalling third-party apps that might have been the cause of the problem is your best bet especially if the error doesn’t occur in safe mode. It’s clear enough that one of the third-party apps you installed is causing the problem. All you gotta do now is determine which app is causing the problem. Once you already have some suspects, follow these steps to uninstall them one by one:
- From the Home screen, tap the Apps tray.
- Tap Settings > Apps.
- Tap the desired application in the default list or tap 3 dots icon > Show system apps to display pre-installed apps.
- Tap the desired application.
- Tap Uninstall.
- Tap Uninstall again to confirm.
On the other hand, if the error still shows up even if the phone is in safe mode or after uninstalling some apps, you should try the next step.
Step 3: Reset All Settings if possible
This step should only be done if you can still access your phone’s Settings menu without being greeted by the error. It’s basically the same as doing the factory reset on your device only that none of your files and personal data will be deleted. All the settings in your phone however, will be reset back to their default configuration and that’s what makes this procedure effective:
- From a Home screen, touch and swipe up or down to display all apps.
- From a Home screen, navigate: Settings > Backup and reset.
- Tap Reset settings.
- Tap Reset settings, to confirm.
- If applicable, enter the PIN, password or pattern.
- Tap Reset settings.
If the problem persists after this however, then move on to the next step.
Step 4: Perform the Master reset
For as long as this error started showing up without apparent reason and assuming you haven’t tried rooting your phone’s firmware or tried to install a custom ROM, a reset will be able to fix it. However, you need to make a backup of your files and data as they will all be deleted during the problem. After making a backup of all the things you don’t want to lose, make sure you disable the Factory Reset Protection so that you won’t be locked out. Here’s how you do that…
- From the Home screen, tap the Apps tray.
- Tap Settings > Cloud and accounts.
- Tap Accounts.
- Tap Google.
- Tap on your Google ID email address if multiple accounts are setup. If you have multiple accounts setup, you will need to repeat these steps for each account.
- Tap 3 dot icon.
- Tap Remove account.
- Tap REMOVE ACCOUNT.
After this, follow these steps to do the Master reset…
- Turn off the device.
- Press and hold the Volume Up key and the Home key, then press and hold the Power key.
- When the Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds, then ‘No command’ before showing the Android system recovery menu options).
- Press the Volume down key several times to highlight “wipe data / factory reset.
- Press Power button to select.
- Press the Volume down key until ‘Yes — delete all user data’ is highlighted.
- Press Power button to select and start the master reset.
- When the master reset is complete, “Reboot system now” is highlighted.
- Press the Power key to restart the device.
I hope this troubleshooting guide helps.
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