18 Replies to “Resolving Samsung Galaxy S5 Email Sync and Account Configuration Problems [Part 1]”

  1. Ah the Power Saving Mode is what caused in-frequent or non-existent syncs when using the Google Gmail app. Thanks for the tip !!

  2. My Galaxy S5 thinks it’s syncing but no new incoming email is displayed (I do see the email if I look on a regular computer. Memory is available. No power-conservation.

  3. I have an S5. Even though the “Sync”is enabled and green , I keep getting the message “email sync turned off” and all email i send get stuck in the “Outbox” and I cant get the out of there

  4. Well, I just got an email from yahoo stating that I should not be using the email app, and to use a yahoo app for more security. Yahoo is the one that was blocking my sign in.

  5. I was having issues with my contacts and calendars syncing consistently while everything else had no issues. Great tip about turning off the Power Saving mode. Now, no issues when syncing and turn back on to save batter life. If/when I need to ‘sync’ again, I will disable the power saving mode for a bit until my S5 and Gmail accounts sync correctly.

    Thank you!

  6. “My note 5 simply stopped sending and receiving emails.
    When I cleared the cache and delete the account to re add it , I get the screen saying “Checking incoming server settings”
    It goes no where it keeps spinning on the same spot”

    I just started having this problem as well. Is anyone able to resolve this?

  7. How do I stop my s5 from always trying to pick up emails .When I open up my email box it shows that it is trying to look for emails how do I stop it from doing that. And if I do get a email it keeps on telling me that I have email every 5 seconds how do I stop that as well. Thank You

  8. My note 5 simply stopped sending and receiving emails.
    When I cleared the cache and delete the account to re add it , I get the screen saying “Checking incoming server settings”
    It goes no where it keeps spinning on the same spot
    I have a samsung Gear one watch paired via bluetooth to my phone if it matters at all.

  9. After setting up work email on my S5, and linking outlook work calendar to my phone Google calendar (cool), all my work AND personal email in outbox gets stuck (4G).
    If I connect to WIFI, still stuck. BUT if I connect by wire to a PC on WIFI, the mail gets sent!
    Our IT worked on it for 20 minutes, cleared the cache, it worked, but 1 day later it’s stuck again. Inboxes all work. Ideas??

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  11. How do I enable master sync on the Galaxy S7? I have just upgraded from the Galaxy S5 and found the quick settings option for sync very useful but it doesn’t seem to be a available S7.

  12. I have question, I have a galaxy S5 and every time I open my mail it receives it but doesn’t fully download the message and closes with “Unfortunately email has stopped working” Is there any way to delete and reinstall the email app?

  13. Thanks for sharing, Coolmuster Android File Manager could also help, we can use it to backup almost everything from android phone to computer, and it also has some other functions, have a try!

  14. We use IBM Lotus Notes for email, calendar, etc. With help from our Lotus Notes tech I was able to install the aps but can’t get any of my data to sync to the Samsung Galaxy S5. I keep getting sync disabled message. I have followed the instructions above and am still getting the error message. HELP please?

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