How to fix Samsung Galaxy S5 that won’t charge properly, Power Sharing notice popping up

This post will address a couple of charging-related issues with the Samsung Galaxy S5. These problems could also happen to you or perhaps, since you found this post, you may be experiencing the same issues with your phone. Well, read on so you could learn how to troubleshoot problems like these.

Just an overview, the first issue I’m going to address is very common. According to the owner, the phone charges (or not charges) intermittently and she has to hold or wrap the cable around the phone to make it charge.

The second issue I cited here isn’t really common but it could happen to you as well especially that it is not exclusive to Galaxy S5. It has something to do with the capability of Galaxy devices to “share power.” Our reader said that there’s a Power Sharing notice that pops up and the phone won’t charge.

Before we go deeper into these problems, if you have other problems with your phone, visit our Samsung Galaxy S5 Troubleshooting page as it contains hundreds of problems we already addressed before. There’s a big chance your problem is one of the issues we already answered before. Try to find problems related or the same as yours and try the solutions. If they didn’t work for you, then feel free to contact us by filling up this form. Remember that the more information you provide, the more accurate our solutions are.

Samsung Galaxy S5 won’t charge properly

Problem: “My phone all the sudden stopped charging properly. When I plug it into any outlet or pc it will not consistently charge. I have to wrap the cord around the phone or hold the phone in a certain angle for it to charge. I am trying to figure out if it’s a battery issue or is something wrong with the charging port. I have taken out the battery for a bit then put it back in. It fixes temporarily, but then it goes back to doing the same thing. what can i do and what could be wrong? Thanks, Jess.”

Troubleshooting: Actually, there are two possibilities here: either it’s the cable that has a problem or the USB or utility port. To make it easier for you to determine the problem, try to use a different USB cable to charge the phone and see if the problem persists. If not, then you should buy a new cable.

However, if the problem is with the USB port, try to find out if it’s just loose or it needs intervention from a technician. Try to plug the cable and twitch it a little bit to see if there’s some kind of a play when you do so and if there’s none, then it may need to be re-soldered. Otherwise, using a different or new cable will fix the problem.

MORE SOLUTIONS: How To Fix Samsung Galaxy S5 Charging Problems [Troubleshooting Guides]

Power Sharing notice keeps popping up

Problem: “Suddenly this afternoon my phone stopped charging. It was charging fine at home this morning and in the car when I left. Now it gave me a message about power sharing in the car, won’t charge there or in the house. It can’t be a sudden surge of bad batteries. I am getting ticked off. Job hunting and I desperately Need my phone to work!

Troubleshooting: First of all, for the benefit our readers who don’t know what this notice is all about, the following is the actual notice: “Power Sharing: You must download the app in order to control the amount of power shared. If you connect your device to another device with the Samsung Power Sharing Cable EP-SG900 without the app, the entire battery amount will be transferred to the other device. Connect to Samsung Apps and download the application.

The thing is this problem may happen regardless if the Power Sharing app is installed or not. The first thing you need to do is boot the phone in safe mode to see if the notice would pop up.

  1. Turn the device off.
  2. Press and hold the Power key.
  3. When ‘Samsung Galaxy S5’ appears on the screen, release the Power key.
  4. Immediately after releasing the Power key, press and hold the Volume down key.
  5. Continue to hold the Volume down key until the device finishes restarting.
  6. Safe mode will display in the bottom left corner of the screen.
  7. Release the Volume down key when you see Safe Mode.

If the notice didn’t pop up when you booted your phone in safe mode and it happens that you installed the app, then just uninstall it and the phone should be fine after that. Otherwise, you need to perform hard reset as there’s a conflict with the firmware.

  1. Turn off the device.
  2. Press and hold the following three buttons at the same time: Volume Up key, Home key, and Power key.
  3. When the phone vibrates, release the Power key but continue to press and hold the Volume Up key and the Home key.
  4. When the Android System Recovery screen appears, release the Volume Up and Home keys.
  5. Press the Volume down key several times key to highlight ‘wipe data / factory reset.’
  6. Press Power button to select.
  7. Press the Volume down key until ‘Yes — delete all user data’ is highlighted.
  8. Press Power button to select and start the master reset.
  9. When the master reset is complete, ‘Reboot system now’ is highlighted.
  10. Press the Power key to restart the device.

Thanks for reading.

Connect with us

We are always open to your problems, questions and suggestions, so feel free to contact us by filling up this form. We support every Android device available and we are serious in what we do. This is a free service we offer and we won’t charge you a penny for it. But please note that we receive hundreds of emails every day and it’s impossible for us to respond to every single one of them. But rest assured we read every message we receive. For those whom we’ve helped, please spread the word by sharing our posts to your friends or by simply liking our Facebook and Google+ page or follow us on Twitter.


Leave a Reply
  1. Just have to reiterate what King said as it worked for me:

    King March 27, 2017 at 9:46 am

    I have had this problem. If/when this occurs, a hard reset is not necessary. Simply put your phone in Ultra Power Saving mode before charging. Problem solved. You’re welcome.

  2. i have a Samsung Galaxy c5 and the problem is when the phone in on it is not getting charge or connect to USB but when you turn off the phone and put it to charge then the battery sing comes and goes but in get charge

    please tell me what to do

  3. The tweezer method worked for Samsung Note 5 also. Unfortunately, lost all the data doing the hard reset which did not work and then I started reading the comments and found out about the tweezer method. Lesson for me is…read the comments first before executing the solution! The tweezer method saved me from discarding the phone.

  4. Using a pair of flat sharp tweezers to slightly bend the prongs inside the charging port towards the screen worked for me as well. They must have been pushed down and the charger cable wouldn’t connect properly to the port and/or the prongs were slightly touching something they weren’t supposed to touch inside the port.

  5. Please tell me exactly how to do the tweezer trick. Soft reset and hard reset didnt work. Still getting pop ups and charging keeps going on and off. Im down to 20% battery and if i go to a sprint store im sure they have no clue what to do. Ive searched for the “tweezer trick” and i cant find anything online but these comments here :/

    I have a galaxy s5. Thanks!

  6. Can someone put what excatly i have to do with the tweezer trick i dont understand im having the same problem and idk how to fix it .

  7. AWESOME tweezers trick WORKS. Although I don’t see the original tweezers comment, some of the other comments mentioning bending the prongs slightly toward the screen has made this problem disappear (I used a pin).
    Thanks original commenter, although apparently you deleted your comment.
    Special thanks to all the others mentioning it by detail.
    This trick deserves its own youtube video 😉

  8. I found a much more simple solution to it. I have one of those triple punch SIM-cards where you can assemble it into a standard, micro or nano depending on which type your phone uses. My SIM-card had somehow been shaken loose in the card and it was sort of sitting crooked in there. As soon as I aligned it properly my phone worked fine again. This might not be the source of the problem for everyone, but you might want to check the SIM-card as part of the troubleshooting.

  9. But the new update don’t have the “all app” option. When I get in safe mode, the notification didn’t pop up. But when I go to setting>application manager. there are no “All App”option. what should I do next?
    And if I need to factory reset the phone, I need all my data for my work? Can I backup the whole phone? Kindly waiting for your advice

  10. Tweezer trick in the comments worked for me. Thank god I read the comments before a factory reset. Screw this article / site.

  11. I tried the tweezers trick, sort of. Even the thinnest tweezers I have cannot fit in that tiny space, so I used an exacto knife, but still it did not work. Then I tried to charge it in ultra-power saving mode, and that did not work. then I downloaded that powersharing app, and you guessed it: nothing. I really think people just make crap up just for the hell of it on these sites. Did I do the hard reset? F’ no, not after other people saying what a bad idea it is. How is that power sharing app supposed to help? It is for use with a special power sharing cable, and only when connecting two devices together to share power.

  12. I got so close to factory resetting but reading these comments made me use the tweezer trick and sure enough its charging now 🙂

  13. Thank you! This was an easy but time consuming fix as the updates and apps were all re-installed. Even all my photos were saved. So far, everything is going well, and my phone is taking charge again! I will tell all my friends about “thedroidguy” !!!!

  14. Hi I changed the settings to download pics to my laptop and now my phone wont charge. What did I do wrong and how to get phone to charge? Went to developers options and changed usb to charge but phone is not getting it.

  15. Followed advice on using tweezers to bend prongs slightly up worked for me! Thanks.

  16. using tweezers on my phone to bend the prongs slightly toward the screen worked for me too.

    Barrie w November 2, 2016 at 4:50 pm
    Irresponsible advice! -_- DO NOT FACTORY RESET

    I had this exact issue (power share app pop up/stopped charging), and followed the first step to no success…
    Because this page advised this must then be a firmware issue, I followed the instructions to factory reset. As I had no battery and could not connect to my laptop, everything was lost :/
    This still did not fix the issue…

    So depressed Id lost everything, I pushed tweezers into the charge port and bent the prongs up towards the screen… Now works PERFECTLY!!!!!

    Thanks for the terrible advice guys

  17. Thank you for the comment about using tweezers! I have had problems this week with my phone erratically rebooting itself and had done master reset twice already. So the thought of resetting it a third time was depressing. But the tweezers worked perfectly! Master reset isn’t always the answer (didn’t actually solve the rebooting issue either, but I had to turn off all automatic upgrades (system and apps)).

  18. I have had this problem. If/when this occurs, a hard reset is not necessary. Simply put your phone in Ultra Power Saving mode before charging. Problem solved. You’re welcome.

  19. Take an old phone charger and use that as I too have the issue with Samsung Galaxy S6 plus edge.. I heard its an issue with the new update and it has affected Thousands of Samsung users..and I tried everything even reset to factory settings but still nothing with the fast charger that came with my phone but once I tried my older charger it works but slow… so good luck and thanks Samsung for your F…up…

  20. The power sharing app popped up for me as well, but I didn’t install the app. I couldn’t charge using the charger that came with the phone, and it actually started burning at the charging port! Went to a wireless provider’s store and they didn’t know what to do. Tried another high powered charger (for Kindle) with same results. Tried with lower power charger, and it is working OK. Also tried rebooting, starting in safe mode, and actually installing the power sharing app with no luck. At least I can charge with the lower powered charger.

Leave a Reply

Required fields are marked *

How to fix Samsung Galaxy Note 8 with error “Unfortunately, Camera has stopped” (easy steps)

How to fix Samsung Galaxy S8 with flickering screen after installing Android 8.0 Oreo update (easy fix)