Galaxy Note 4 battery drain issue after updating to Android 5.1.1, other issues

Note 4 battery drain

Are you looking for answers why your #GalaxyNote4 seems to be losing battery faster? Our battery drain issue and some other issues mentioned in this post may help you.

  1. Galaxy Note 4 battery drain issue after updating to Android 5.1.1
  2. No update available for Galaxy Note 4
  3. Galaxy Note 4 keeps rebooting by itself
  4. “Brom Error #5069 No_Space” error when flashing Galaxy Note 4
  5. Battery won’t turn on a Galaxy Note 4

If you are looking for solutions to your own #Android issue, you can contact us by using the link provided at the bottom of this page, or you can install our free app from Google Play Store.

When describing your issue, please be as detailed as possible so we can easily pinpoint a relevant solution. If you can, kindly include the exact error messages you are getting to give us an idea where to start. If you have already tried some troubleshooting steps before emailing us, make sure to mention them so we can skip them in our answers.


Problem #1: Galaxy Note 4 battery drain issue after updating to Android 5.1.1

The battery life in my device used to last so long. I only had to charge it 1x a day, sometimes not often 2x. Since I updated from 5.0.1 to 5.1.1  I CONSTANTLY need to keep it plugged in! After 1 hour it goes from 100% to less than 25%! It’s driving me crazy!

But wait, just to test my patience, IT WILL NO LONGER QUICK CHARGE! It takes 2+ hours using the original charger and cord, even then it may still not be fully charged. My phone is hardly 2 months old! It’s not refurbished, and it used to work perfectly.

I’m not sure if this matters but I have a 200GBSD (186?) but it’s near empty. The phone itself has around 9GB free as well.

Since the update I can no longer use my Miracast! Which is, also a pain.

(Pixal Battery Saver is no longer on PLAY STORE but it is indeed amazing at buying me an extra 20 min, but it used to give me nearly an hour longer.

I have tried Ampere, and Google Device. Everyone seems fine however, the mhz when charging jumps back and forth from 60mhz to 600mhz. I know that is far from normal. I even went as far as to order a wireless 3 coil TYLT charger and qi receiver. This did not help much however I can say it’s faster then using the stock cord.

Please help me get my phone back! I noticed this problem only a day after the system update. I’m positive nothing is wrong with the cords or chargers, I tested them with my Note 3.

Thank you so much for your time and reading my inquiry. –

P.S. In the time it took to type this out my battery went from 20% to 10%! — Aaron

Solution: Hi Aaron. Although Android 5.1.1 does not bring major changes to Lollipop, a lot of users have reported all sorts of troubles after installing it. Among the many problems to have resulted from installing Android 5.1.1 includes the following:

  • random reboots or shutdowns
  • slow performance
  • screen freezing/lag
  • forced closure of apps
  • overheating
  • sudden RAM usage spike
  • apps that won’t close
  • boot loops
  • storage (primary and secondary) issues

Clear the cache partition

While we can speculate on the possible causes of your problem, we think that giving you the potential solutions right away is a lot better. The first of the solutions that you can try is deleting the cache partition.

This is the first thing you must do if you encounter multiple issues after an update. The cache partition is a special part of your storage device that keeps frequently used app and data components. As you upgrade to Lollipop, certain sets of data may no longer be relevant or may have been changed, resulting to slow loading app problems or freezing. Deleting the cache will instantly fix the issue.

Clearing the cache partition will not delete any personal data so it’s perfectly safe to do.

Your device will automatically create a new cache as you continue using it. If you haven’t tried wiping the cache partition on your Note 4 before, simply follow these steps:

  • Turn off the Galaxy Note 4 completely.
  • Press and hold the Volume Up and the Home keys together, then press and hold the Power key.
  • When the Note 4 vibrates, release both the Home and Power keys but continue holding the Volume Up key.
  • When the Android System Recovery shows on the screen, release the Volume Up key.
  • Using the Volume Down key, highlight the option ‘wipe cache partition’ and press the Power key to select it.
  • When the wiping of the cache partition is finished, highlight Reboot system now and hit the power key.

Update the apps

One of the misconceptions of many Android users is that an operating system update also make their apps up-to-date. It’s quite the opposite actually. Following an operating system update, users must also try to make sure that their installed apps are updated. An app that’s designed to work on a particular Android OS version will not necessarily work well when a new OS version comes around. This is one of the main reasons why so many people found Android Lollipop to be very problematic when it was released on November 2014.

If you have certain apps that are not working properly after an OS update, be sure to update check their own updates as well. Alternatively, try to contact their developer if you can’t find any way to update them.

Do a factory reset

Updates sometimes don’t go as planned due to many reasons. An effective way to fix post-update problems though is by ensuring that you reset all software settings back to default by performing a factory reset. This is our only effective friend that can help us resolve most Lollipop related problems at this point. Even if you contact Google or its partners, factory reset is always their most recommended potential fix when it comes to solving Lollipop issues. Sure it’s demanding and a hassle but it gives your device a much needed respite.

One important thing to remember to ensure that factory reset is worth all your effort is to be careful with apps you install in your device. If you continue to encounter problems after performing a factory reset, you may be installing the same outdated apps.

Here’s how to do it:

  • Turn off the Galaxy Note 4 completely.
  • Press and hold the Volume Up and the Home keys together, then press and hold the Power key.
  • When the Note 4 vibrates, release both the Home and Power keys but continue holding the Volume Up key.
  • When the Android System Recovery shows on the screen, release the Volume Up key.
  • Using the Volume Down key, highlight wipe data / factory reset and press the Power key to select it.
  • Now highlight Yes — delete all user data using the Volume Down key and press the Power key to begin the reset.
  • When the master reset is complete, highlight Reboot system now and hit the Power key.
  • The Note 4 will restart but it will be longer than usual. When it reaches the Home screen, then begin your setup.

Problem #2: No update available for Galaxy Note 4

I did a factory reset on my phone in order to try to update the software, then the phone told me there was no software update available (i also did this before factory reset, gave me the same message. tried to wipe then download and it didn’t work).

So i downloaded Kies and backed up my phone, and when i try to update via Kies it tell me it cannot be updated. What the heck is going on!?!? I have no idea what to do and i am trying to update my software so my phone is a little faster, at least.

Great phone but i can’t figure out why it won’t update. I don’t really download games on this phone. I just have basic apps. Facebook, Instagram, Buzzfeed, Pinterest, Reddit, etc.

Your help will be GREATLY appreciated!!! Please let me know if you have any advice!! Thank you so much!! — Sam

Solution: Hi Sam. If you used to get updates from your carrier before, also known as over-the-air (OTA), you must contact them to get more information when the next update for your device model should be. OTAs follow carrier schedules. Some carriers may release updates for their own devices ahead of the competition, while some may not even release at all.

If you can’t update the phone by OTA or Kies, you can also opt to do it manually yourself via flashing. Installing or flashing a firmware to a device is risky though. The procedure of manually installing a custom ROM (or operating system) can potentially break your phone. If you can’t wait for your carrier to push out an update, simply search for instructions in Google how to update your Note 4.

Problem #3: Galaxy Note 4 keeps rebooting by itself

My phone started behaving weirdly, sometimes resetting itself, but would work fine afterwards. It then started resetting itself more and more often – battery life seems irrelevant. Now it has got to the stage where it will only work (not all of the time) if it is plugged into a power source. Sometimes, however, not even that works, and it just resets itself over and over again – it gets as far as the “Samsung Galaxy Note 4” screen, then starts again and again. The only way to stop it is taking the battery out… and that doesn’t even work 100% of the time!

Desperate for a solution to this – even if it involves me replacing some of the hardware, as my kids cracked my screen which has invalidated my carrier’s warranty, and I cannot afford for them to repair it with the costs they want to charge.

Would be very appreciative if you could shed some light on it! Thanks in advance.

P.S. I tried a factory reset, that didn’t cure it! — Emily

Solution: Hi Emily. If your phone has been with you for over a year already, the first thing that you can try is to see to it that the battery is fine. Consider replacing the battery to see any difference. Lithium-based batteries lose significant capacity after a year, especially if you use your phone heavily everyday. The more you charge the phone after using for several months, the faster a battery loses the ability to retain a charge. Using a new one at this time is a must-do for you.

Some of the causes for random reboot issue includes software glitch, problematic apps, or bad hardware. If replacing the battery won’t change anything, try doing the software troubleshooting we outline above (wiping the cache partition, booting in safe mode, performing a factory reset). If the problem is app or software-related, any of these procedures should help.

Otherwise, simply have the phone checked for hardware errors as there might be some internal components that are no longer working properly.

Problem #4: “Brom Error #5069 No_Space” error when flashing Galaxy Note 4

The problem started when a couple of days ago, my phone, all of a sudden, started showing me notifications that every app I had on my phone stopped working. Every single one. So I turned it off. And when I turned it on, I got an error that popped up saying “Encryption Unsuccessful”, and it was telling me that I had to do a factory reset. And, at the bottom of the error description, it showed me a Reset button, but, when I tried tapping on it, nothing happened. So, I tried resetting it from recovery mode, and it worked.

But now, it got stuck on the booting logo. It didn’t go from there. So I decided to use a flash tool. Before this, I got a booting loop, and I did the same procedure, downloading the SP flash tool and the rom, and it worked perfectly. And, this time, I used the same tool and rom. But, when I tried flashing it, I tried turning on the phone and it didn’t do anything at all. It doesn’t even start the loop.

So, I decided to format it from the flash tool. And still nothing. Later, I decided to try with other roms, of the same phone and model but, in the flash tool, all I got was a Brom Error #5069 No_Space. I searched it up on the internet and it says that that error was because the phone doesn’t have enough memory to download the rom. I tried with many other rom versions and nothing still. I’d really appreciate it if you guys could help me. Thanks. — Andrés

Solution: Hi Andrés. There are a lot of modding/flashing software out there that we are not aware of. As much as we would like to help you, this problem is very product specific so the best people that can help you fix it is the developer of the flash tool you’re using. We have no information how their software work so there’s really nothing much that we can do. The error message may or may not be easily fixable so letting them know about the trouble you have right now can also prompt them to work on their product.

Problem #5: Battery won’t turn on a Galaxy Note 4

I recently searched for solutions in regards to the problem I’m having with my Smart Phone. To begin with, I would like to inform you that my phone’s charging port isn’t working. I tried putting in a tiny sheet of paper inside so that the charger’s pin won’t be loose. It says its charging but it doesn’t go up even a single percent. So I gave up, I bought my self an external charger and a separate battery.

I’m playing a game on my phone that drains the battery quickly so I switch batteries all the time and while I charge the other, I play using the other. One of my batteries work just fine, but the other seems to not work. When I turn on my phone it gets stuck on the Samsung Note 4 screen and restarts and goes back on the same screen.

My external charger has an indicator if the battery is fully charged or not. This battery is fully charged but it is still not making my phone turn on. While the other battery, it just works fine. It is not the phone that’s having a problem, it is the battery. So before I throw this non-working battery away, can you please give me a solution that I can try?

I tried to be as specific as I can, so I hope there is somehow a fix to this. — William

Solution: Hi William. The non-working battery may have fallen into “sleep” mode, or may have simply become totally unserviceable at this point. A Lithium-based battery has protection circuit designed to turn itself off to avoid over-discharging. An over-discharged battery is the one that’s left too long in storage, or been used to the point of totally depleting the remaining charge. The protection circuit ensures that there’s a tiny amount of charge left so a recharge is possible. If the battery has fallen asleep, a “boost” can be applied to the battery’s protection circuit to wake it up. This is done by applying a small charge current to activate the protection circuit. Some battery chargers and analyzers have the ability to “boost” a depleted battery to prepare it for recharging.

Keep in mind though that boosting a battery is not always guaranteed to work. If your current external charger does not have the “boost” feature, getting another battery would be a much better choice than buying a new charger.


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One Reply to “Galaxy Note 4 battery drain issue after updating to Android 5.1.1, other issues”

  1. hi ,

    please help, my note 4 have a half split grey screen the touch is working but i cannot get to see on the right hand side on phone(thats where the grey part is)

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