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Galaxy Note 5 Tutorial: Installing the SIM card and charging the phone

Despite getting lesser introductory fanfare compared to its predecessors, we know that the latest Samsung phablet, the Galaxy Note 5, is going to astonish users. Hardware-wise, the Galaxy Note 5 is a beast so we understand if users are anxious to get their hands on one. Before anything else though, it is important that the phone is set up properly  before using it further. This #GalaxyNote5guide (and the succeeding ones) and is intended for first-time users only and for those wondering what to do next after unboxing this awesome device.

Watch out for more #GalaxyNote5 tutorials in the near future.

  1. How to install the SIM card on your Galaxy Note 5
  2. How to charge your Note 5 properly on your Galaxy Note 5


If you have any Android question or problem with your Android device, please use the link provided below.

Samsung Galaxy Note 5 front view

Samsung Galaxy Note 5 rear view

Rear view of Note 5


How to install the SIM card on your Galaxy Note 5

If you’ve own a Samsung phone before, you should have known that putting in the SIM card is the very first thing to do when assembling a brand new device like the Note 5. In this tutorial, we are assuming that you already have the SIM card ready for use. If you have your old SIM card from another device ready, it should also work in your Note 5.

  • Now, take out the removal tool that came with the phone and use it to pop out the SIM card tray. Simply insert the pointed end of the removal tool at the top left part of the bezel. The outline of the SIM card slot should be discernable. Please refer to the image below for guidance. SIM card removal tool
  • Once the SIM card tray pops out, put the SIM into it and slide it back inside. The metallic contacts of the SIM card should be facing down. This is an important step so make sure this is done correctly. If the SIM card faces upwards, the device won’t detect it.

How to charge your Note 5 properly on your Galaxy Note 5

Your newly unboxed Galaxy Note 5 has been charged initially to give you at least 30 minutes of standard setup usage before running out. We recommend that once the SIM card has been inserted, the device should be fully charged before doing any further setup tasks.

Samsung designs your phone to give a sound alarm at regular intervals when there’s only a few minutes of battery power left. If you hear the sound alarm, make sure that you charge your phone first before proceeding to any other preparations you are doing.

If the phone’s battery is low, the screen will be dimmed to conserve energy. Don’t panic as this is normal.

A full charge battery indicator is symbolized by a solid color battery icon on the notification bar.

The Samsung Galaxy Note 5 is equipped with fast charging capability so you want to take advantage of it. Make sure that you use the Adaptive Fast Charging charger that comes in the box to initially charge the phone. While a standard Samsung charger may work in this case, we recommend that you use the fast charger so the charging time will be quicker. To charge your phone, just follow these steps:

  • Gently insert the USB cable into the charging port as shown. Charging Note 5
  • Assemble the charger by connecting the charging cable to the charging head, then plug the charging head to your wall outlet.
  • Wait until charging is done and unplug the charger from the wall outlet and the phone.


Engage with us

If you are one of the users who encounters a problem with your device, let us know. We offer solutions for Android-related problems for free so if you have an issue with your Android device, simply fill in the short questionnaire in this link and we will try to publish our answers in the next posts. We cannot guarantee a quick response so if your issue is time sensitive, please find another way to resolve your problem. 

When describing your issue, please be as detailed as possible so we can easily pinpoint a relevant solution. If you can, kindly include the exact error messages you are getting to give us an idea where to start. If you have already tried some troubleshooting steps before emailing us, make sure to mention them so we can skip them in our answers.

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  1. My Samsung Galaxy Note 5 just stop charging with any chargers. I brought a new one and it still won’t charge.

  2. yes..i faced the same problem note5 stops fast charging and charges extremely slow after updated my phone to android nougat…sometimes i have charged for many hours but the battery stays at the same percentage and not moving at all.. plus, wireless charging no longer working too. We need an explanation from SAMSUNG!!!

  3. Note 5 charging port broke, purchased samsung wireless charger couple months or more charged it find model #EP-PN920, I don’ know how fast it was to charge, but it did, now it wont charge at all, chager is fine put another note 5 on it and charged it. Could my battery dead

  4. My Note5 will not charge whatsoever even with a new charger. What’s going on? Will you replace this fault?

  5. Samsung galaxy s5 suddenly not charging using any cords, even new ones I just bought and the one that worked yesterday. What gives?

  6. Note5 was could not charging very slow charging 1day fully charging pin to setup on my mobile but not increase charging percentage very bad please try to solve this problem

  7. My note 5 mobile was fast charging like fastcharger..suddenly 3 months after oneday fully charging but battery level is 21 or 30% to clear my problem..please solve it..

  8. To all of us that have the same problem with the time is to long for battery charging. Yhe charger, and so the cable are special ones. I you or somebody else change the charger or the cable, the phne will take hours to charge. It happened to me many times when my kids tooke my charger. So now I bought a new one and painted it RED Charger and cable. Never had the problem again. Everything works perfect.

  9. My note 5 was working just fine in the fast charge area and suddenly it just stopped working and now says it van take up to 5 hours to charge. I’ve done a factory reset tried clearing cache by holding down the volume and home key and hitting the power and deleting and then r3vooting and now it won’t l3y me even charge with the wireless pad like it did since doing that process. I’m frustrated and don’t know what to do.

  10. Note 5 after fully charging with 100%, Phone is hot . After 3 to 4 hours in with out using any apps. battery is showing balance 30 ~ 40% only..

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