The #Samsung #Galaxy #S8 is last years flagship phone which brought several unique features on premium devices. It has a much larger 5.8 inch Super AMOLED display when compared to its predecessor yet they have almost the same body size. This is due to the minimal bezels that the phone has as well as the 18.5:9 aspect ratio of the phone. Although this is a solid performing device there are instances when certain issues can occur which we will be addressing today. In this latest installment of our troubleshooting series we will tackle the Galaxy S8 black screen with blue LED light flashing issue and other related problems.
S8 Black Screen With Blue LED Light Flashing
Problem: Hi I have a samsung s8 the phone is only two months old I went to sleep last night with the phone working and woke up to a black screen , there was a blue light flashing I kept pressing the power button and went away and no light or nothing now , what can I do to fix this
Solution: The first thing you should do in this case is to make sure that the battery of your phone has sufficient charge. Charge your phone first for at least 20 minutes using a wall charger. In case your phone does not charge then use a different charging cord and wall charger. You should also check if the phone can charge from a computer USB port. Once the phone has charged disconnect the charger then turn it on by simultaneously pressing and holding the power and volume down buttons for at least 10 seconds. If the phone does not turn on then try accessing its recovery mode then from here do a factory reset. Take note that the reset will erase your phone data.
If the above steps fails to fix the problem then you should bring the phone to a service center and have it checked as this could already be caused by a faulty hardware component.
S8 Intermittently Not Recognizing Charger
Problem: Hi, For starters, my phone is less than a year old and besides some connection error codes a while back, I’ve not had any real issues with my phones functionality that couldn’t be resolved with a basic Google search. For a few weeks now, I’ve had some seemingly random symptoms coming up that I can’t really explain in connection with each other, but started at the same time. Symptom 1: random vibrations not related to notifications that also occur when it’s not set to vibrate at all (ringer is on). It varies in duration (ranging from 2 to even 15 seconds). I noticed this happens regardless of battery level, but it seems more frequent when the battery is lower than 20%. It also occurs regardless of connections (bluetooth, wifi, 3G, 4G). Symptom 2: inaccurate battery level on the upper right icon section. Often, two battery levels are shown (ex: 75% over 16%, 75 being the bolder visually) and the levels vary. I notice this very frequently and especially when switching apps. Also, battery will often drain unexpectedly even with background apps closed/not running, and sometimes the opposite (ex: battery will go from 16% to 27% with no change in app usage). Also, when battery is lower than 20% I often notice it doesn’t reliably notify me of interval low battery (15%, 10%, 5%). 15% will come up at 17%, 10% at 8%, and so on. Also to be noted, my phone doesn’t always recognize the charger (ex: phone will ping and show the charge on screen, where some times it doesn’t do a thing at all until after a few repeats of inserting charger) I often restart my phone throughout the day with no change in symptoms, and I recently did an app sweep. Another thing I noticed that lead me to believe these might be related is that i have absolutely no problems while the phone is charging. I have an s6 edge, and my phone isn’t damaged in the slightest to lead me to believe the port or battery were damaged in a drop or something.
Solution: What you will want to do first in this case is to check the intermittent charging problem by cleaning the charging port of the phone using a can of compressed air. Once this is done try charging the phone with a different charging cord and wall charger. I also suggest that you backup your phone data then do a factory reset. This will allow you to check if the problem is caused by some software glitch.
In case the issue persists after performing the steps listed above then you will need to bring this to a service center and have it checked.
S8 Bootloop Cycle
Problem: Hi all. I have an S8 on t-mobile and, it has begun boot looping. Until this very evening, if it were plugged into the charger it would be fine. It has now decided that THAT (as well) is no longer tolerable. This thing just keeps boot cycling… even after removing the SD card, wiping the cache and, a master reset. I went to T-Mobile and, the woman who looked at the phone said – “looks like you’ve already tried all of the standard fixes so, I will order a replacement.” GREAT – BUT! It arrives and the girl who NOW is “helping” me, opens my phone and says “It’s water damaged…. sorry. Goodbye.” Is there ANY chance that this thing can be resurrected? I can’t afford the insurance claim AND, this thing was NEVER dunked!
Solution: Since you have already performed a factory reset then this is most likely a hardware related problem already. As for the phone being water damaged you need to have this checked again since you mentioned that you did not get the phone wet. There is however a liquid damage indicator sticker found inside the SIM slot of the phone. If this sticker changes in color then it is most likely that water has entered the device.