The #Samsung #Galaxy #S8 is the latest flagship phone of the South Korean giant that has become an instant hit among consumers. The phone has several great features that make it excel in almost all areas. The phone uses some of the most powerful hardware components in a mobile device making it perform demanding tasks with ease. It also has a great camera that can take amazing photos. Although this is a solid phone there are instances when certain issues can occur which we will be addressing today. In this latest installment of our troubleshooting series we will tackle the Galaxy S8 is not charging issue & other related problems.
If you own a Samsung Galaxy S8 or any other Android device for that matter then feel free to contact us using this form. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.
If you would like to browse the previous parts in this series then check out this link.
S8 Is Not Charging
Problem: I have had a Samsung Galaxy S8 for about 6 months now. Up until about a month ago, everything was working fine without any problems. Then one night, I got home late and realized my phone had died. I put it on my wireless charger and it turned on and said it was charging. It was up to 4% before I went to bed. Next morning I wake up and it is only at 14%, but it was on the charger for 6+ hours. I took it off and put it back on, and everything worked fine again. Didn’t experience it again for about 3 weeks and then same thing happened. Except this time I couldn’t get it to charge again. I ended up using an adapter to connect my phone to my PS4 controller charger, and this worked. Next day same thing happened again, and now it is not charging at all. I have tried resetting it, just from the popup that you get by holding the power button. I don’t know what is going on. I plug it in or set it on the charger and it says it is charging on my phone. I walk away for a while and come back and find that the lightning sign on the battery is still there indicating that it is charging, but the battery is lower. Please help.
Related Problem: I have a Samsung S8 , I’ve had it for perhaps 3 months now. I left it charging all night, then when I woke up I wanted to go on it, but when I happened to pick it up with my own hands, pulling the charger out, the screen said ”0%” then after that it switched off knowing I left it charging all night. For quite some time I have been trying to get it working by leaving it to charge then holding the power switch along with the home button and the up and down volume button, and yet it is not turning back on, swapping charges doesn’t work. I don’t have a clue what is wrong with the phone, if it’s completely worn out or if there’s something wrong with it and can be fixed by hand at home instead of going somewhere and having it completely wiped. Do you know what can be done? It’s quite urgent in a way.
Solution: What you will want to do in this particular case is to eliminate some of the most common factors that can cause this problem by following the steps listed below.
- Clean the charging port of the phone using a can of compressed air. It’s important to remove any dirt or debris that might be stuck in this port.
- Charge the phone using its original charging cord and wall charger.
- If the issue persists then try charging the phone using a different charging cord and wall charger.
In case the issue persists then you should have this checked at a service center as this could already be caused by some faulty hardware component.
S8 Is Not Responding
Problem: My Samsung S8 turned off with about 60% battery left this morning right in front of me and won’t respond to the power key, a soft reset, or recovery mode. It does not respond to anything at all.
Solution: What you will want to do first in this case is to make sure that the battery has sufficient charge by following the troubleshooting steps listed below.
- Remove the microSD card of the phone if you have one installed.
- Clean the charging port of the phone using a can of compressed air.
- Charge the phone for at least 20 minutes using its charging cord and wall charger. Make sure that you see the charging icon. If the icon is not present then try using a different charging cord and wall charger.
- Turn on the phone by pressing and holding both power and volume down buttons for at least 10 seconds.
If the above steps fails to fix the problem then you will have to bring the phone to a service center and have it checked since this could already be a hardware related issue.
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